* Coordinate with operators at various project sites for daily updates and issue resolution
* Communicate with clients regarding service updates, concerns, or technical queries
* Track and ensure timely completion of tasks related to service and maintenance
* Document reports, follow-ups, and feedback received from clients and site teams
* Maintain internal project records and service logs.
* Receive and resolve customers', or clients' complaints.
* Schedule service appointments, installations, and follow-up visits, coordinating with fields technicians and customer availability.
* Represent the company in a professional and positive manner.
* Maintain accurate records of customer interactions, service history, and system installations in Service Titan.
Benefits
Experience
2 - 4 Years
No. of Openings
1
Education
Graduate
Role
Service Coordinator
Industry Type
Water Treatment / Waste Management
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Address- 2nd floor, F-Block, plot no 59c, sushant lok-II, Sec-57, gurugram, Haryana