Relationship Executive Job Vacancies in Andheri East

We are looking for a CRM Executive to join our team in Andheri East. This is a full-time position suitable for fresh graduates or those with up to one year of experience.**Key Responsibilities:**- **Manage Customer Relationships:** Maintain and nurture relationships with clients to enhance customer satisfaction and loyalty.- **Data Entry and Management:** Accurately enter and update customer information in the CRM system to ensure data integrity and accessibility.- **Support Sales and Marketing Teams:** Collaborate with these teams by providing them with customer insights and data that can help improve their strategies and outreach.- **Respond to Customer Inquiries:** Address customer questions and concerns promptly and effectively, providing excellent service to maintain a positive company image.- **Monitor Customer Feedback:** Collect and analyze customer feedback to identify areas for improvement in service and product offerings.**Required Skills and Expectations:**Candidates should have a B.Sc degree and possess strong communication skills to effectively interact with customers and team members. Basic knowledge of CRM software would be an advantage. Attention to detail is crucial, as this role involves managing significant amounts of customer data. Adaptability and a willingness to learn are also important, as the candidate will be working in a dynamic environment. A proactive attitude towards problem-solving and a desire to contribute to team goals will be highly valued.

Job Description: Customer Care ExecutivePosition Overview:A Customer Care Executive plays a pivotal role in ensuring customer satisfaction and retention. They are responsible for addressing customer inquiries, resolving complaints, and providing support across various communication channels. This role demands excellent communication skills, empathy, and problem-solving abilities to effectively assist customers and maintain positive relationships with them.Key Responsibilities:Customer Interaction:Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate information about products, services, and company policies.Address customer concerns, complaints, and inquiries with patience and empathy. Ensure high levels of customer satisfaction through effective communication and resolution of issues.Problem Resolution:Identify and assess customers' needs to achieve timely and satisfactory solutions. Troubleshoot product or service-related problems and provide appropriate resolutions. Escalate complex issues to higher-level support or management when necessary. Follow up with customers to ensure resolution and satisfaction.Documentation and Reporting:Maintain detailed records of customer interactions, transactions, comments, and complaints. Compile reports on customer feedback, trends, and issues for management review. Utilize customer relationship management (CRM) tools to update and manage customer information effectively.Product Knowledge:Stay updated on product features, specifications, and updates. Provide product demonstrations and explanations to customers when necessary. Collaborate with other departments to address product-related concerns and improve customer experience.Cross-functional Collaboration:Collaborate with sales, marketing, and other departments to ensure a cohesive customer experience. Communicate customer feedback and insights to relevant teams for continuous improvement. Participate in train

Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

Sales AssociateINDUSTRY: Education Sales IndustryEDUCATION: Graduation/Post GraduationWORK EXPERIENCE: 0 5 years JOB TYPE: Full Time - Work from OfficeDEPARTMENT / FUNCTIONAL AREA OF THE JOB: Sales /Business Development- Inside SalesSHIFT HOURS: Monday to Saturday 10:00 AM to 7:00 PMDESIGNATION: Sales Associate ( Fresher - 3.4 Years of Work Experience)Senior Sales Associate (3.5 Years of Work Exp - 5.5 Years of Work Exp)SALARY: Rs. 25,000/ Month Rs. 35,000/Month ( Salary can vary based on experience, interview, and last in hand withdrawn.)JOB RESPONSIBILITIES: 1. Connecting to people who are already working and helping them choose programs that can enhance their careers.2. Calling people from a list and convincing them to join our programs.3. Telling professionals about our management courses that match their needs.4. Keeping in touch with candidates by follow-up calls, sending them emails, and connecting them.5. Keeping track of all the people interested in our programs.6. Making sure to reach the monthly targets set for sales.7. Following the steps before and after making a sale.8. Working well with the team to sell more.SKILLS REQUIRED:1. Good communication skills in English and Hindi2. Able to motivate yourself and aim to achieve your goals.3. Passion for sales.4. Can adjust to a competitive environment and learn from it.LOCATION OF THE JOB - MUMBAI / DELHI / NOIDA/ GURGAON(HQ)

* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.

1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.

Hello Everyone,We are hiring for Mumbai location.Designation : Customer support Associate Process : Blended Process Required : Excellent communication skills in English.Experience : 1 year of experience in CSA Qualification : Graduation.Working days : 6 days.Shift : Day shift Week off : Rotational Week offSalary : 23 in hand Interested one can share their resume on this no. 7693928266

Candidate will be required to explain company's services to clients, discuss and negotiate with clients and try to convert clients for company's services. Role involves emailing clients, discussing with them on phone calls, and WhatsApp.Required Candidate profileAn ideal candidate will be MBA or PGDM Fresher with specialization in Marketing, Finance or IT. Graduate candidates willing to work in client management and client servicing field can apply.

MANDATE REQUIREMENT -Experience - Minimum 2+ & More withsame field of Loans (Should be ready for field sales)Location - Andheri(E) - Thane - VashiJob Roles and Responsibilities1) Relationship Manager /Senior Relationship ManagerMaking stipulated minimum telephonic calls daily as target set by the SupervisorMeeting minimum number of clients daily as target set by the SupervisorDaily update in CRM regarding daily planning, leads received, login, sanctioned, Disbursed.Leads to be converted into login and get it disbursed from Bank or NBFC which gives the best rates.Processing of loan applications, conducting due diligence, site visits, ensure compliance of terms & conditions as per sanctioned terms, compliant documentation etc. Ensure all the loan related process/queries are taken care so that loan disbursal happens smoothlyEnsure timely disbursal of loan from leads received from Customers/RBAsEnsure achievement of minimum 3X of billing of the cost month on monthMaintain relationships customers, business banking & Channel partnersManage relationship with the customers by increasing business with existing clients and well as through Cross sellComplete focus of Scheduling Meetings with Customers, with RupeeBoss Associates, Number of Logins, Cross Sell, Insurance, Number ofDisbursal'son a daily basis. Responsibility: Excellent communication and listening skills The ability to explain complex information clearly and simply Good sales and negotiation skills An interest in financial products and markets Basic mathematical and computer skills Plenty of drive, initiative and motivation Honest and trustworthy in compliance Attention to detail The ability to analyze and research information

We are looking for 100 Customer Support Executive Posts in Andheri East, with deep knowledge in Customer Relationship, Customer Care, Customer Support and Required Educational Qualification is : Other Bachelor Degree

Job Title: Relationship ManagerLocation: Andheri and VashiJob Type: Full-timeSalary: Not specifiedJob Description:We are looking for an experienced Relationship Manager to join our team in #andherieast . The successful candidate will be responsible for developing and maintaining relationships with clients and ensuring customer satisfaction. The ideal candidate will have experience in sales and business development.Responsibilities:Develop and maintain relationships with clientsEnsure customer satisfactionMeet sales targetsDevelop and implement strategies to improve sales performanceRequirements:Bachelors degree in Business Administration or related field1+ years of experience in sales or business developmentProven track record of success in meeting sales targetsExcellent communication skills

1. Client co-ordination2. Servicing the client after receiving the order till the time of collectionof payment.3. Resolve the queries and questions of all the clients.4. Acting as a point of contact for complaints and resolving issues to the concern.5. Ensuring your existing clients are satisfied after throughout the process of order to collection.6. Well-versed with advance excel skills i.e. Hlookup, Vlookup, Pivot Table, Formulas and Functions.

1) Relationship management with Vendors. 2) Handle calls and queries regarding billing issues, product problems, service questions, and general concerns. 3) Responsible for maintaining high professionalism with vendors and working to establish a positive rapport. 4) Update the information gathered in the vendor database.5) Knowledge of Telugu, English & Hindi Language (spoken and written)

o Achieve the set business targets on ANP and case counto Acquire New Customer through following:LeadsNatural marketReferencesOrphan baseo Fix meetings with the prospects to conduct need analysis and explainproductso Implement and adhere to Need Based Selling Model.o Up- sell & Cross Sell the Orphan Base of Customers allocated.o Ensuring timely issuance of policies by resolving pending etc.o Render prompt post sales service to all allocated customers withrespect to all domainso Adhere to the customer touch-point engagement in order to service hisportfolio of customers.o Maintaining the desired persistency ratioo Strategize and interact closely with the supervisor on delivering onBusiness nos.o Work collectively with the supervisor and conduct joint sales callswhenever requiredo To develop and implement short term and long term plans to achievesales targetsCustomerorientation &reporting/ (MIS)o Adhere to Activity management framework advisedo Follow up on their database / leads provided by Lead ManagementSystem (Orphan/ New Prospects.o Update the LMS (Lead management System) on a daily basis.o Adhering to the Training Road map.o Providing timely reports to the Supervisor / Area manager as per therequirement.o Ensuring compliance to internal sales processo Should be process & product champion to ensure adherence to TALICpolicies and procedures.o Participate in risk mitigation plans, contingency planning, businesscontinuity programs by executing and reporting within definedtimelines. Highlight and recommend process gaps, flaws and processchanges.Candidates with good communication from any sales field with minimum 6 months of experience

We are Looking for Relationship Manager.company Provides 100% Data for Calling.call Customer, Inform Them About Insurance Product and Its Benefits.explain the Insurance Policy Details and Close the Deal.

We are Hiring for Customer Relationship Executive. Agent Needs to Help Customers At the Airport

Quantsapp is India's first and largest Option Analytics Platform on mobile. The company is backed by Industry veterans with over 15 years of experience in derivatives and are known media personalities. We're looking for passionate candidates looking to be part of the journey and grind. The candidate will be part of a startup, taking care of incoming business & build relationships with potential clients & CM.All products & services are highly niche. Candidate will undergo a training in Options and will have exposure to Derivative analysis through our training programs.Responsibilities and Duties1. On-boarding new clients to the platform2. Provide after sales support to clients3. Handle outbound/inbound support calls

PERMANENT WORK FROM HOMECompany: TELEPERFORMANCEHiring for Flipkart BO (voice process)Voice Process24x7 rotational Shifts9 hours of login every day.Graduate (Mandate)1 Year BPO Voice Experience mandatory.6 Days WorkingSalary18k Inhand ,. 21k CTCPlus incentiveExcellent English + Hindi (B2 High)Candidate should have their own system as followsWindows 10(Licensed)4GB RAM or abovei3 / i5 processor or aboveBroadband connection with minimum speed of 20 MBPSWired HeadphonesRounds of Interview:HRVERSANT TESTOPS ROUNDCLIENT ROUNDSYSTEM CHECKNOTEAll Round will be on Google meet.

Quantsapp is India's first and largest Option Analytics Platform on mobile. The company is backed by Industry veterans with over 15 years of experience in derivatives and are known media personalities. We're looking for passionate candidates looking to be part of the journey and grind. The candidate will be part of a startup, taking care of incoming business & build relationships with potential clients & CM. All products & services are highly niche. Candidate will undergo a training in Options and will have exposure to Derivative analysis through our training programs.Responsibilities and Duties:1. Handling Incoming and outbound Business.2. Working towards converting the potential clients to our clients by providing them detailedinformation & solving their queries.3. Build Relationships with existing as well as future clients/companies.4. New initiatives in growing business with a quantifiable end product.5. Taking part in Marketing Strategies.