Process Trainer Job Vacancies in Delhi NCR

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

Job Title: Quality Analyst cum Trainer [Australian Process/Immediate Joiners Preferred]Location: GurugramDepartment: Sales ProcessReports To: Operations ManagerEmployment Type: Full-Time________________________________________Job Summary:We are seeking a detail-oriented and proactive Quality Analyst cum Trainer to join our team. The ideal candidate will be responsible for evaluating team performance, identifying quality issues, and delivering effective training sessions to improve productivity and ensure compliance with company standards. This dual role requires strong analytical skills, excellent communication, and a passion for continuous improvement.________________________________________Key Responsibilities:Quality Assurance (QA): Monitor and evaluate daily interactions of calls for adherence to quality standards. Analyze performance data and identify trends, gaps, and areas for improvement. Create and maintain QA reports, scorecards, and dashboards. Provide regular feedback and coaching to team members to enhance quality performance. Assist in developing and updating quality checklists and SOPs. Collaborate with Sales Leads and Managers to address quality concerns and drive improvements.Training: Develop and deliver onboarding and refresher training programs for new and existing employees. Conduct training needs analysis using performance data and feedback. Create training content, manuals, and e-learning modules tailored to business requirements. Maintain training records, assessments, and feedback forms. Evaluate training effectiveness and implement improvements. Coordinate cross-functional training sessions and workshops.________________________________________Qualifications & Skills: Bachelors degree in any discipline. 2+ years of experience in a Quality Analyst or Trainer role (preferably both). Excellent English communication and presentation skills as its an Australian Process. Strong analytical and problem-solving skills. Proficiency in MS Office and QA tools (e.g., CRM systems, LMS, QA software). Ability to manage multiple priorities and work in a fast-paced environment. High attention to detail and commitment to continuous improvement.________________________________________Preferred: Experience in [Industry: e.g., BPO, Customer Service, Healthcare]. Certification in Quality Assurance or Training (e.g., Six Sigma, TTT, or equivalent).________________________________________Salary: As per industry standards Shift Timing: Shift Timings is from 06:00 AM to 03:30 PM IST, as we operate within the Australian International Process. Office Location: Our office is located at Gurugram, Sector 48. Transportation Services: Please note that we do not provide any transportation services such as cab facilities, nor do we offer any reimbursement for transportation expenses.

We are seeking a motivated and enthusiastic Fitness Trainer to join our team. The ideal candidate will be responsible for designing and delivering personalized training programs, leading group fitness sessions, and providing guidance to help clients achieve their fitness goals safely and effectively.SALARY - 15000- 100000 PER MONTHResponsibilities:Conduct fitness assessments to evaluate clients' health and fitness levels.Design customized fitness programs tailored to individual client needs.Lead engaging group fitness classes, such as yoga, HIIT, or strength training.Provide guidance on proper exercise techniques to prevent injuries.Motivate clients to maintain consistency in achieving their fitness objectives.Monitor progress and adjust training plans as necessary.Promote a welcoming and supportive environment within the fitness facility.Stay updated on the latest fitness trends and certifications.

Training NH batchesRefresher TrainingsLearning & Development Team coordination

JOB DETAILS:1. Location: Faridabad2. Shift: US Shift (Night shift)3. Salary: 20k-25k per month4. Working Days: 6 days5. Working Hours: 7:00 PM- 5:00 AMRoles & Responsibilities: Resolving customer issues and complaints in a timely and professional manner Providing customers with helpful information regarding products and services Ensuring customer satisfaction through effective problem-solving Generating reports and analyzing customer feedbackQualifications: 3+ years of customer service experience. Excellent communication and problem-solving skills. Knowledge of customer service software, databases, and tools. Ability to work independently and as part of a team. Ability to multitask and prioritize tasks.Benefits: Food provided Paid sick time Accommodation provide

Trainer Duties and Responsibilities- Assist with assessing training needs for new and existing employees and identifying trainingactivities/systems to address competency gaps, as identified.- Scripting and story boarding based on knowledge of learning theories. Content creation- Establish networks and build relationships with internal stakeholders and team members withinthe organization.- Maintain a strong relationship with business leaders and cross-functional teams to ensureflawless execution of training programs.- Evaluate employees and create learning paths- Proficiency of working with LMS- Deliver feedback and adopt coaching methodologies for continuous improvement both forpeople & process- Prepare review presentation and participate in client/business reviews

Job Openings for 30 Customer Care Executive Jobs for Freshers in Noida,English Communication Trainer,Outbound Voice Process,Quality Assurance Leader,Leadership Skills, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in English Communication Trainer,Outbound Voice Process,Quality Assurance Leader,Leadership Skills etc.

Job descriptionJob SummaryOpening for US Sales ProcessResponsibilities and DutiesNeed to follow up with the US customers for salesKey SkillsComputer Skills, Excel, Good CommunicationRequired Experience and QualificationsExperience 0-3 YearsQualifications 12th PassBenefitsTraining, Mentoring, Commuting Support & Dinner providedJob Types: Walk-In, Fresher, Full-timeSalary: 10,000.00 - 28,000.00 per monthExperience:Customer Service: 1 year (Preferred)Education:Higher Secondary(12th Pass) (Preferred)Shifts:Night (Required)Customer issues handled:Taking new ordersBenefits provided:Meal(s) providedIncentive on reaching sales targetCab providedIndustry:Customer Service

JOB DESCRIPTION PROCESS TRAINERPosition: (BPO) Process TrainerPackage- UPTO 4.5 LPAQualification- Graduate, UndergraduateLocation- JAIPURCandidate Should be Immediate Joiner .JOB DESCRIPTION: Should have experience of working as a Trainer in BPO for minimum 1 year Should know Throughput, Certification & Training related terms Should be aware of Training KPIs & KRAs. Should be well versed with the functions & tasks of Trainer Candidate should be flexible with Rotational Shifts & 5 days working culture. Should have excellent communication skills.

We are Ugently Looking for Sales Assistant, Generating Leads, Meeting or Exceeding Sales Goals, Negotiating with Clients, Giving Sales Presentations to Clients

training new batchesgiving them brief about the processmust have at least 1 year experience of process trainer on papers

Quality Analysis Audit the calls taken by the agents to ensure high quality Communication and Feedback Conduct team briefs as scheduled by the work force management team and inline with the weeklyfocus agenda set by the Operations Managers. Ensure regular feedback is given to Agents with regards to action plans that have been set Reporting and Administration Track and accurately update operational performance for Agents on a weekly basis. Compiling and sending reports as required by the business for relevant updates. Customer Satisfaction Drive the focus on improving the customer experience on every interaction through call listening,quality checking, coaching and feedback. Training the agentsTraining the newly inducted agents about the campaigns and regularly interacting with them tomaintain and upgrade the quality of calls

Need Process Manager Male/Female for Collection Process Skills Required-*Min 4 years of experience as an operation Manager in any outbound calling process.* Having Leadership Quality.* Ability to develop & access performance metrics.*Candidate should be graduate.Salary Upto*30k-35k *( Negotiable)+ Good Incentive No.of Openings- 1 Immediate Joiner Required Job location- Noida Sec-4

Training Specialists Learning & Development. Training Specialists Sales.Training Specialists Communication.We need one trainer for each discipline for a leading International BPO.Highly knowledgeable and skilled Training Specialists with excellent interpersonal skills and strong abilities in designing, conducting, and implementing training and educational programs. We seek superior technical writing skills and thorough knowledge of Adult Learning Theory and best training program practices.ResponsibilitiesExcellent managerial, interpersonal and communication skillsWell versed with Domain Specific knowledge (L&D, Sales, Communication)Good technical writing abilitiesSolid experience with PowerPoint, Excel, Outlook, and WordGood knowledge of Adult Learning Theory and best practicesAbility to work interdependently within a teamExcellent documentation and time management skillsBPO NHT Training Experience would be an added advantageQualificationsGraduate in any DisciplineTraining Certifications desirableLocation Greater Delhi AreaOpportunity : Full Time Work From OfficeNotice : Immediate Joining Preferred.Please mail your Resume mentioning which position you seek to apply in the subject box .Please mention your CTC which enables us to be of service in a better capacity.

Dear Candidate,We are expanding, come join our team.We are Hiring for Process Trainer for Noida Location.Graduate with 1 Year Experience as Process Trainer in Bpo Sector.Rotational Shiftslooking for Immediate Joiners. Please email your CV's for an immediate call.

Hiring for 15 Customer Support Representative Jobs in Lajpat Nagar, Delhi, Delhi/ncr,Overseeing the Customer Service Process,Resolving Customer Complaints Brought to Your Attention,Planning the Training and Standardization of Service Delivery,Possessing Excellent Product Knowledge to Enhance Customer Support,Maintaining a Pleasant Working Environment, with Minimum 2 Years Experience,Required Educational Qualification is : B.a, B.b.a, B.com with Good Knowledge in Microsoft Office,Customer Support,Service Marketing, Overseeing the Customer Service Process,Resolving Customer Complaints Brought to Your Attention,Planning the Training and Standardization of Service Delivery,Possessing Excellent Product Knowledge to Enhance Customer Support,Maintaining a Pleasant Working Environment Etc.must Be Fluent in English and Hindi,Ability to Resolve Customer Queries,Computer Skills,Knowledge of Crm Systems,Excellent Interpersonal and Written and Oral Communication Skills.

Hiring For AT&T TELECOM US SALES PROCESS VOICE PROFILEPosition : Sales Executive, Team Leader And Voice TrainerOpen To Part Timers: NoVoice/Non-Voice : VoiceDepartment: SalesShift Type: 9 HrsFixed Shifts: Night ShiftsWeekends Off : Rotational OffsWork Description:Responsible For Taking Inbound Calls From Customers And Piching Them Plans We Have.Job Responsibility:1. To Achieve Targets2. Experience In Hardcore Selling3. Should Have Good Convincing Power4. Would Be Required To Handle Customer Grievance5. Should Be Comfortable With Shifts Timing6. High Level Of Patience Is RequiredOther Skills:1. Problem Solver2. Communicator3. Attention To Detail,Ability To Research4. Basic Technical Knowledge5. Motivator And Always Encourage The TeamSkills:Communication: ExcellentTyping Speed: GoodEducation Qualifications:Graduate/PG: NAUG -Regular College: NAOther Courses : NACompensation (Rs/Month)Salary: As Per Industry StandardsFood Complimentary: YESPerformance Incentive: YES (Unlimited)Eligibility Criteria:Max Age Of The Candidate: 35Work Experience (Months): 0.6-5 YearsSpecific Knowledge: Sales

We would need profiles with;Good comms in both English and Hindi, No MTI or RTI , grammatical or pronunciation errorsUG and Graduate from any fieldWork From Office Gurgaon Location6 Days workingMale & Female both can applyFresher and Experienced both can applySalary: Up to 19000 CTC + 2000 Incentive*Day shift for females till 8 PM/ Rotational for males