Passenger Service Agent Job Vacancies in Jharkhand

As an Airport Passenger Service Associate, you will play a vital role in ensuring a smooth and pleasant experience for passengers at the airport. Your main responsibilities will include:- Greeting Passengers: Welcome travelers as they arrive, providing a friendly first impression and assistance as needed.- Check-in Assistance: Help passengers with the check-in process by assisting them with their luggage and paperwork, ensuring a quick and efficient experience.- Handling Queries: Address any questions or concerns from passengers regarding flights, baggage, or airport services, providing accurate information.- Boarding Management: Oversee the boarding process, ensuring passengers board flights smoothly and on time while checking boarding passes.- Problem Resolution: Assist in resolving any issues or complaints that arise, ensuring customer satisfaction and maintaining a positive atmosphere.The ideal candidate will have the following skills and expectations:- Effective Communication: You should possess good verbal communication skills to interact with passengers clearly and politely.- Customer Service Orientation: A friendly and helpful attitude is essential to ensure a positive experience for all travelers.- Team Player: Being able to work well with colleagues in a busy environment is crucial for smooth operations.- Detail-oriented: Attention to detail is important for accurately processing check-ins and managing boarding procedures.- Adaptability: You should be able to handle changing circumstances and remain calm under pressure.With a commitment to providing excellent service, you will contribute significantly to the overall airport experience.

- Greeting passengers: Welcome passengers as they enter the airport terminal, providing a positive first impression and helping them feel comfortable.- Assisting with check-in procedures: Aid passengers with check-in processes, including luggage check-in, issuing boarding passes, and guiding them to the security checkpoint.- Providing information: Offer assistance and answer any questions passengers may have regarding flight schedules, gate locations, airport facilities, and amenities.- Handling passenger inquiries: Address passenger concerns, complaints, or special requests promptly and professionally to ensure a pleasant travel experience.- Ensuring passenger safety: Follow security protocols and procedures to maintain a safe and secure environment for all passengers and airport staff.- Liaising with other airport departments: Collaborate with airline staff, security personnel, and other airport employees to ensure smooth operations and efficient passenger services.Skills and Expectations:1. Strong communication skills to interact effectively with passengers from diverse backgrounds.2. Ability to multitask and prioritize tasks in a fast-paced and dynamic airport environment.3. Customer service-oriented mindset to provide exceptional assistance and support to passengers.4. Basic computer proficiency to operate check-in systems and access flight information.5. Adherence to safety and security protocols to uphold airport regulations and standards.

Responsibilities:1. Greet and welcome passengers as they arrive at the airport terminal2. Assist passengers with check-in, boarding, and retrieving luggage3. Provide information on flight schedules, boarding procedures, and airport facilities4. Handle passenger inquiries, complaints, and requests in a professional and courteous manner5. Ensure the safety and security of passengers throughout their travel experience6. Communicate effectively with airline personnel, security staff, and other airport associates

Hiring for 36 Airport Passenger Service Associate Jobs in Burdwan, Kolkata, jharkhand, Biharsharif, Nalanda, Jamui, Patna, Malda, Uttar Dinajpur, Nandgram, Ghaziabad, Haldia, Sonarpur, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, B.A with Good knowledge in Aviation, Ground Staff Activities etc.

Job Openings for 8 Airport Passenger Service Associate Jobs for Freshers in Nagaon, Assam, having Educational qualification of : Higher Secondary with Good knowledge in Aviation, Ground Staff Activities etc.

We have vacant of 58 Airport Passenger Service Associate 2025 Jobs in Kolkata,Kolkata South, Kolkata,Behala, Kolkata,Bhubaneswar,Ranchi,Ramgarh,Nadia,Hooghly,Patna,Asansol, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management, Other Bachelor Degree Skill Ground Staff,Cabin Crew etc.

Prepare for inquiriesStudy products, services, and customer service processes Respond to inquiriesCommunicate with customers in person, over the phone, or via email. Understand the inquiry, review previous inquiries and responses, and gather and research information. Resolve issuesHandle and resolve complaints, or refer complex matters to professional or managerial staff. Document inquiriesDocument inquiries and responses in customers' accounts. Fill out forms after each interaction to determine frequent customer feedback or questions. Improve serviceRecommend improved processes and identify new product and service applications. Participate in meetings with the customer service team to develop new strategies. CSAs may also perform other tasks, such as: Assisting customers with purchases, orders, and/or deliveries Implementing stock control and security procedures Performing routine cash and/or administrative customer transactions Following up with customers Escalating customer inquiries Some skills that CSAs may need include: Great interpersonal skills Being well versed in English and Hindi Strong organizational skills Outstanding problem-solving skills Being a hard-working individual Being able to handle pressure

Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]

JOB DETAILS: --Ground Staff & Cabin Crew /CargoQualification-10th Pass above For Cargo,12th Pass above For Ground StaffAge-18 to 35 Years For Cargo , 18 to 28 Years For ground StaffSalary-22000/- to 45000/- Per MonthSkills-For Ground Staff Communication & Pleasing personality NeededJob Location-Kolkata,Delhi,Mumbai,Chennai,Goa,Bangalore,Bhubaneswar,etcDESIGNATION: --1. Customer Service Associate,2. Guest Service Associate,3. Guest Relationship Executive,4. Customer Service Executive,5. Air Ticketing Associate , etcINTERVIEW TIME- 11:00 am.

Passport Checking Services location- delhi,Kolkata,Patna,ranchi salary -22000 to 25000facilities -Fooding,lodging and travellingUniform Air ticket free from companyMedical PF, ESIContact Monika (HR)

We have vacant of 3 Airlines Executive Jobs in Hyderabad, Kochi, Lucknow, Patna, Shirdi Ahmednagar, Guwahati for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree, B.A Skill Microsoft Office, Communication Skills, Finance, quick learner.,hardworking etc.Anyone who are interested for this job please apply as soon as possible. This is for the opportunity for Airport/Airlines. So Freshers and Experience candidates both can apply for their beginner starting jobs.Hurry Up!Seats Are required Available for limited candidates :-Salary Range- 18000/- to 47000/- per Month Rupees.Job Location:- Candidate should be open to relocate.Qualification- 10th/12th/Graduate/ Diploma In Aviation Fresher And Experience Both Are Eligible.Facilities Provided1. Accommodation2. Food Facilities3. Pickup and Drop4. Medical Facilities5. Facilities Also Provided Advantages:-1. Opportunity To Join The Fastest Growing Organization.2. After Completing 6 Months You Can Apply In Any Dept Related To Your Field In Same Airline.3. Opportunity To Roam Around The World.4. Lucrative Packages. Interested Candidate Apply Very Soon Only Few seats are Available Hurry Up! Now Candidates Can Apply it As Soon As Possible...

We are Urgently Hiring for Domestic Airlines(AirIndia/IndigoAgile/IGT/Spice)OPENING UNDER GROUND STAFF AND CARGO EXECUTIVE IN AIRPORT(CCU)APPLY NOWPost - Ticket Reservation Staff, Customer Services Associate, Cargo Supervisor, Ticket Reservation Staff etc.QUALIFICATION - 12th / Graduate / Diploma.Age Limits-18 to 35years(male) & 18 to 27years(female)Skill Good Communication skill & pleasing personality.Job Type : Full TimeJob Hours-8houorsSalary : 19k to 27k per month as per as company normsFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; Kolkata/Hyderabad Airport Thanks RegardsHR Department

Airline Ticketing Agents directly interact with customers, answer customer questions about flight timings, seat availability, fares, reservations etc. They also handle key operations such as data collection, data entry, payment collection and verification etc. for airlines.

Urgent Hiring Vacancy for Ground Staff In Kolkata AirportJob Role : Ground Staff / AUP / CSA / Checking Staff / Cargo Supervisor/Excitative Urgent Hiring Air-Ticketing Officer & Passport Checking Officer 10th & 12th pass fresher We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance EngineerPerks :1. PF + ESI2. Over Time with Accommodation4.Good Communication Skills & pleasing personality5.Educational Qualification : 10th & 12th passSkills :1) Grooming Knowledge.2) Hard Working Mentality3) Good Communication Skills Candidates have all valid Documents.Documents : Pan Card, Aadhar Card .Location : KolkataSalary Package : Rs.17000/- to Rs.28000/-(In Hand)Vacancy : Kolkata (CCU) Airport only.Perks : PF, Mediclaim , OT, Cab, Incentive ,TA, DA, & other allowances as per company norms.Who can Apply : Male & Female both can Apply.Walk in Interview Venue : KolkataCandidates can send his/her CV abovethis No.Note : Direct Company Interview (No Charges applicable).Selection & Rejection depends on Interview Score.Walk In Interview Ground Staff 2021 Kolkata Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply..

We are seeking a motivated Airlines Executive to join our team in Dhanbad, India. This full-time position is ideal for individuals looking to build a career in the aviation industry, particularly those with up to two years of experience.nnKey responsibilities include managing reservations and bookings, where you will assist customers in planning their travel and ensuring a smooth booking process. You will also provide customer support by addressing inquiries and resolving issues effectively, maintaining high standards of service. Additionally, you will work closely with airline partners, ensuring all transactions are accurate and up-to-date.nnCandidates should have at least completed the 10th grade and possess strong communication skills, allowing you to interact well with customers and team members. Attention to detail is essential, as you will handle important information regarding flight schedules and passenger details. A positive attitude and willingness to learn will help you succeed in this role, as you will be part of a fast-paced environment that values teamwork and collaboration. nnOverall, we are looking for dedicated individuals who are eager to grow in the airline industry and who can thrive in an office setting. If you are passionate about travel and customer service, this could be the perfect opportunity for you.

We are looking for a dedicated Airlines Executive to join our team in Dumka, India. This entry-level position is ideal for enthusiastic individuals seeking to start their careers in the airline industry.nnKey Responsibilities include:nn- Customer Service: Interact with passengers, answer queries, and resolve issues to ensure a pleasant travel experience.n n- Ticket Reservation: Assist customers with booking flights, managing changes, and handling cancellations efficiently.nn- Documentation: Ensure that all necessary travel documents are processed accurately and on time.nn- Coordination: Work with different departments within the airline to ensure smooth operations and timely flight schedules.nnRequired skills and expectations:nnCandidates should have completed at least their 10th grade education. Strong communication skills are essential to effectively interact with customers and colleagues. A commitment to providing excellent customer service and a positive attitude are vital. Additionally, attention to detail is important when managing bookings and travel documents. Candidates should be proactive, eager to learn, and able to work in a fast-paced environment. Since this is a full-time office-based role, being present on-site is a must. No prior experience is required, making this a great opportunity for freshers to embark on a rewarding career in the airline industry.

Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.

Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

As an Airport Guest Relationship Executive based in Ranchi, you will play a vital role in ensuring a pleasant and efficient experience for travelers at the airport. You will assist passengers with their needs, answer questions, and provide support throughout their journey.Key Responsibilities:- Guest Assistance: Welcome passengers arriving at the airport, helping them with inquiries and providing necessary information about flights, services, and facilities.- Problem Resolution: Address any concerns or issues passengers may have, ensuring their needs are met promptly and effectively.- Coordination with Airline Staff: Work closely with airline personnel to facilitate smooth check-ins, boarding processes, and luggage handling.- Feedback Collection: Gather feedback from travelers about their experiences, contributing to improving the overall quality of services provided.- Safety and Security Awareness: Maintain a keen awareness of safety and security protocols, ensuring that passengers are informed and comply with regulations.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact pleasantly with a diverse range of passengers. A positive attitude and customer-focused mindset are necessary to provide excellent service. While no previous experience is required, being a quick learner and adaptable in a fast-paced environment is essential. Basic knowledge of the airport operations and a willingness to work collaboratively within a team will be beneficial in excelling in this role.

As an Airport Customer Service Associate based in Ranchi, you will play a crucial role in ensuring a smooth and pleasant experience for travelers at the airport. Your main responsibilities will include:- Greeting Passengers: Welcome travelers with a friendly smile and assist them with their initial inquiries to create a positive first impression.- Check-in Assistance: Help passengers with the check-in process by guiding them on using self-service kiosks or providing manual check-in support to ensure all paperwork is completed accurately.- Baggage Handling: Assist passengers with their luggage, including checking in bags and answering questions related to baggage policies and fees.- Providing Information: Offer clear and accurate information regarding flight schedules, gate changes, and other travel inquiries to keep travelers informed and comfortable.- Resolving Issues: Address any customer complaints or problems with empathy and professionalism, working to find quick solutions to enhance customer satisfaction.- Safety and Security Protocols: Adhere to airport safety regulations while assisting passengers, ensuring a secure environment for everyone.To excel in this role, you should have excellent communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Being detail-oriented will help you handle paperwork and inquiries accurately. Some experience in customer service is a plus, but freshers with a passion for helping people are also encouraged to apply. A basic educational requirement is a 10th-grade pass.

We are seeking a dedicated Airport Terminal Services Agent to join our team in Ranchi, India. This entry-level position is perfect for individuals interested in pursuing a career in the aviation industry.As an Airport Terminal Services Agent, your primary responsibilities will include assisting passengers with check-in and boarding processes, ensuring compliance with safety regulations, and providing exceptional customer service. You will help manage baggage, answer queries, and coordinate with other airport staff to enhance the travel experience for passengers. Key responsibilities include:1. Passenger Assistance: Greet passengers courteously and assist them with check-in procedures and boarding processes to ensure a smooth travel experience.2. Baggage Handling: Manage the loading and unloading of baggage, ensuring safety and security protocols are followed to prevent loss or damage.3. Customer Service: Address passenger inquiries and resolve any issues, providing timely information and support to create a positive travel environment.4. Coordination: Work closely with airline staff and airport security to ensure compliance with all safety regulations and procedures.To excel in this role, candidates should possess strong communication skills to interact effectively with passengers and team members. Attention to detail is crucial for handling documentation and baggage. A friendly demeanor, along with the ability to work in a fast-paced environment, is essential. A positive attitude and willingness to learn are highly valued. Being a 10th pass is required, and prior experience is not mandatory.

A passenger service executive, also known as a passenger service agent or airline customer service agent, typically performs the following duties:Check-in: Assist passengers with check-in, including self-serve and assisted optionsVerify documents: Check tickets, passports, and boarding passes against passenger listsProvide boarding passes: Issue boarding passes and luggage tagsManage luggage: Weigh luggage and collect charges for overweight bagsDirect passengers: Guide passengers through security and to departure gatesProvide flight information: Announce flight delays, gate changes, and other flight informationHandle issues: Address issues with delayed, canceled, or missed flightsAssist passengers: Help passengers with mobility issues, unaccompanied children, and special assistanceProvide customer service: Respond to passenger inquiries and complaintsEnsure safety: Follow safety and security measures and promote safety in the airportComplete surveys: Complete passenger satisfaction surveysListen to feedback: Listen to passenger feedback and note itPassenger service executives typically work in airports and may work 5 to 6 days a week, 8 to 9 hours per day.

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage points CONTACT HR-9218068638skytechaviation44@gmail.com

Passenger assistance: Welcoming passengers, helping them check in, and providing boarding passes Baggage handling: Loading and unloading luggage, tagging it, and ensuring it reaches the correct destination Flight operations: Confirming flight arrival times, ensuring the ramp is aligned, and making sure the aircraft is clean and stocked for departure Passenger safety: Ensuring passengers are safe and comfortable, and assisting those with special needs or disabilities Flight execution: Making sure the flight is on time and runs smoothly, and re-routing passengers if necessary Ticketing: Selling tickets at the airport kiosk Cabin cleaning: Cleaning the aircraft and managing on-board refreshments Passenger queries: Answering questions and providing directions Regulatory compliance: Ensuring compliance with regulatory requirements CONTACT HR-9218068638skytechaviation44@gmail.com