Passenger Service Executive

Skyview India Academy Private Limited

a passenger service executive, also known as a passenger service agent or airline customer service agent, typically performs the following duties:

check-in: assist passengers with check-in, including self-serve and assisted options

verify documents: check tickets, passports, and boarding passes against passenger lists

provide boarding passes: issue boarding passes and luggage tags

manage luggage: weigh luggage and collect charges for overweight bags

direct passengers: guide passengers through security and to departure gates

provide flight information: announce flight delays, gate changes, and other flight information

handle issues: address issues with delayed, canceled, or missed flights

assist passengers: help passengers with mobility issues, unaccompanied children, and special assistance

provide customer service: respond to passenger inquiries and complaints

ensure safety: follow safety and security measures and promote safety in the airport

complete surveys: complete passenger satisfaction surveys

listen to feedback: listen to passenger feedback and note it

passenger service executives typically work in airports and may work 5 to 6 days a week, 8 to 9 hours per day.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc

• Role

  Passenger Service Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  SKYTECH AVIATION PVT. LTD.