We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Ranchi, India. This entry-level position is ideal for freshers who have completed their 10th grade and want to start a career in the travel industry.
Key Responsibilities:
- **Customer Support**: Assist passengers at the airport by answering inquiries, providing flight information, and guiding them through check-in and boarding processes.
- **Check-In Assistance**: Help passengers with the check-in procedures, including verifying tickets, issuing boarding passes, and tagging luggage to ensure smooth travel experiences.
- **Problem Resolution**: Address any issues or complaints from passengers, working to find solutions in a timely and courteous manner to maintain a positive environment.
- **Safety and Security Protocols**: Ensure compliance with airport safety regulations and procedures, helping maintain a secure environment for all travelers.
Required Skills and Expectations:
Candidates should have strong communication skills, both verbal and written, to effectively interact with passengers from diverse backgrounds. Good interpersonal skills are essential to provide excellent customer service. An ability to work in a fast-paced environment and remain calm under pressure is necessary. Flexibility in working hours, including weekends and holidays as needed, will be expected. A friendly and approachable demeanor will enhance the passenger experience and contribute to the overall team success.
Experience
Fresher
No. of Openings
45
Education
10th Pass
Role
Airport Passenger Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
KOLKATA