Freshers & Experience || Full Time || Airport Passenger Service Associate

As an Airport Passenger Service Associate, you will play a crucial role in providing excellent customer service to passengers at the airport. Your responsibilities will include:

- **Greeting Passengers**: Welcome passengers as they arrive at the airport, providing a friendly atmosphere to enhance their travel experience.

- **Check-in Assistance**: Help passengers with the check-in process, ensuring they understand the procedures and have all necessary documents ready.

- **Baggage Handling**: Assist passengers in managing their luggage, including checking bags in and providing information on baggage claim.

- **Information Desk Support**: Provide accurate information about flight schedules, gate changes, and airport services to help passengers navigate the airport.

- **Ticketing Support**: Assist with ticket queries, helping passengers understand their options and direct them to the appropriate airline counter when needed.

- **Customer Feedback Handling**: Listen to passenger feedback or concerns and address them promptly or escalate when necessary to ensure customer satisfaction.

To excel in this role, you should possess strong communication and interpersonal skills to engage effectively with passengers. Being detail-oriented is essential for managing check-in processes and addressing inquiries accurately. A positive and empathetic attitude will help you create a welcoming environment. Basic computer skills are also necessary to navigate airline systems and provide information efficiently. Additionally, punctuality and a professional appearance are important as you will be representing airline services directly to travelers.

• Experience

  0 - 1 Years

• No. of Openings

  52

• Education

  10th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, FRESHER

• Face Interview Location

  kolkata