Hiring Fresher / Airport Passenger Service Associate / 12th Pass

Alpha Aviation Marine Academy

- greeting passengers: welcome passengers as they enter the airport terminal, providing a positive first impression and helping them feel comfortable.

- assisting with check-in procedures: aid passengers with check-in processes, including luggage check-in, issuing boarding passes, and guiding them to the security checkpoint.

- providing information: offer assistance and answer any questions passengers may have regarding flight schedules, gate locations, airport facilities, and amenities.

- handling passenger inquiries: address passenger concerns, complaints, or special requests promptly and professionally to ensure a pleasant travel experience.

- ensuring passenger safety: follow security protocols and procedures to maintain a safe and secure environment for all passengers and airport staff.

- liaising with other airport departments: collaborate with airline staff, security personnel, and other airport employees to ensure smooth operations and efficient passenger services.

skills and expectations:

1. strong communication skills to interact effectively with passengers from diverse backgrounds.

2. ability to multitask and prioritize tasks in a fast-paced and dynamic airport environment.

3. customer service-oriented mindset to provide exceptional assistance and support to passengers.

4. basic computer proficiency to operate check-in systems and access flight information.

5. adherence to safety and security protocols to uphold airport regulations and standards.

• Experience

  0 - 3 Years

• No. of Openings

  45

• Education

  12th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Plot no-1 Rao kanwar singh Complex 2nd floor Dwarka sector 8, New Delhi-110077