We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Deoghar, India. This is a full-time position suitable for candidates with little to no experience. The role involves providing excellent service to airport passengers, ensuring a smooth and pleasant travel experience.
Key Responsibilities:
1. **Passenger Assistance**: Greet and assist passengers at the airport, helping them with inquiries and providing information about flight schedules, boarding gates, and services.
2. **Check-In Support**: Help passengers with the check-in process, including verifying identification and ensuring that all luggage is correctly tagged.
3. **Conflict Resolution**: Address passenger concerns and complaints calmly and professionally, working to resolve issues promptly to ensure customer satisfaction.
4. **Communication**: Relay important information regarding flight changes, delays, or cancellations to passengers, ensuring clear understanding.
5. **Team Collaboration**: Work closely with other airport staff and departments to maintain smooth operations and provide a seamless experience for all travelers.
Required Skills and Expectations:
Candidates should possess strong communication skills and a friendly attitude toward passengers. Basic problem-solving abilities are essential, along with a willingness to learn and adapt to various situations. A commitment to providing excellent service in a fast-paced environment is expected. Being a team player and showing professionalism at all times will help ensure success in this role.
Experience
0 - 1 Years
No. of Openings
28
Education
10th Pass
Role
Airport Passenger Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata