24

Passenger Service Agent Job Vacancies in Patna

filter
  • Location
  • Experience
  • Role
  • Functional Area
  • Qualification
  • Employer Type
  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Patna
Aviation Ground Staff Activities
As an Airport Passenger Service Associate in Patna, India, you will play an important role in providing excellent customer service to airport passengers. This entry-level position is ideal for individuals looking to start their careers in the aviation industry.Key Responsibilities:- **Passenger Assistance**: Greet and assist passengers with their check-in, baggage handling, and boarding processes to ensure a smooth travel experience.- **Information Provision**: Provide timely and accurate information regarding flight schedules, gate changes, and airport services to keep passengers informed and comfortable.- **Customer Service**: Address passenger inquiries, complaints, and special requests efficiently and with a positive attitude, demonstrating commitment to exceptional service.- **Emergency Response**: Be prepared to follow emergency procedures and assist passengers during unexpected situations, ensuring their safety and well-being at all times.Required Skills and Expectations:Candidates should have completed at least the 10th grade and preferably have some experience in customer service, although training will be provided. Strong communication and interpersonal skills are essential, as you will be interacting with diverse groups of people. A friendly demeanor, patience, and problem-solving abilities will help you succeed in this fast-paced environment. Punctuality and reliability are crucial, as you will be working full-time on-site at the airport, contributing to a seamless travel experience for all passengers.
View all details
  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Patna
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are looking for an Airport Terminal Services Agent in Patna, India. This entry-level position is perfect for individuals with a passion for customer service and a desire to work in the dynamic environment of an airport.Key Responsibilities:- **Customer Assistance**: Greet and assist passengers at various stages of their travel, ensuring a friendly and helpful atmosphere.- **Check-in Services**: Help passengers with check-in procedures, including ticket verification and baggage handling, ensuring a smooth boarding experience.- **Flight Information**: Provide accurate flight information to passengers, including updates on delays, departures, and arrivals, ensuring they are well-informed.- **Handling Complaints**: Address passenger queries or complaints with professionalism, aiming to resolve issues quickly and efficiently.- **Coordination with Team**: Collaborate with other airport staff to ensure streamlined operations within the terminal, enhancing overall efficiency.Required Skills:Candidates must have a minimum of a 12th-grade education and should have strong communication skills in English and Hindi. Good interpersonal skills are essential for building rapport with travelers. Attention to detail and the ability to work well under pressure is crucial in this fast-paced environment. Expectations:We expect candidates to be punctual and dependable, showing a strong commitment to providing excellent service. Flexibility in working hours is necessary as airport operations run 24/7. If you are eager to learn and grow in the aviation sector, we encourage you to apply.
View all details
  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Patna
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
As a Boarding Pass Executive in Patna, you will play a crucial role in ensuring passengers have a smooth check-in experience at the airport. This position is suitable for both freshers and those with some experience, requiring only a 12th-grade education. Key Responsibilities: - **Passenger Check-In**: Assist in the check-in process by issuing boarding passes and ensuring passengers are informed about their flight details. - **Customer Service**: Provide excellent customer service, addressing any inquiries or concerns passengers may have to enhance their travel experience. - **Document Verification**: Ensure all travel documents, such as ID and tickets, are valid and properly checked before boarding. - **Coordination with Staff**: Work closely with airport staff and cabin crew to ensure all processes run smoothly and efficiently. - **Problem Resolution**: Handle any issues that arise, such as flight delays or cancellations, and provide appropriate solutions to passengers.Required Skills and Expectations: Candidates must have strong communication and interpersonal skills to interact effectively with passengers and team members. Attention to detail is essential to ensure accuracy in document verification and check-in processes. A positive attitude and the ability to handle stressful situations gracefully are important. Being a quick learner and adapting to a fast-paced environment will help you succeed in this role. Additionally, being punctual and reliable is key to maintaining smooth flight schedules.
View all details

Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 4.3 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.2. **Check-In Support**: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.3. **Problem Resolution**: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.4. **Information Provision**: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.5. **Collaboration**: Work closely with airline staff and other airport departments to ensure efficient operations and communication.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Patna, you will play a crucial role in ensuring passengers have a smooth travel experience. Your primary duties will include:- **Greeting and Assisting Passengers**: You will be the first point of contact at the airport, welcoming passengers with a friendly attitude and helping them with check-in, boarding, and other inquiries.- **Managing Check-In Processes**: You will assist passengers with their check-in, ensuring that all required information is collected and that luggage is tagged correctly for their journeys.- **Providing Flight Information**: You will keep passengers informed about flight schedules, delays, and gate changes, ensuring they have the most current information.- **Handling Customer Complaints**: Should passengers face issues or express concerns, you will address these challenges calmly and professionally, seeking to resolve problems to the best of your ability.- **Coordinating with Other Departments**: You will work closely with other teams, such as security or baggage handling, ensuring that all operations run smoothly and efficiently.To excel in this role, you should have excellent communication skills and a friendly demeanor. Being able to work well under pressure is important, as the airport environment can be fast-paced. Basic computer skills are required for handling check-in systems. Flexibility in working hours is necessary since you may work evenings, weekends, and holidays. Previous experience in customer service is a plus, but newcomers eager to learn will also thrive in this position.
View all details
  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Calm Under Pressure Critical Thinking Efficient Empathy Knowledge Of Airport Procedures Language Proficiency Multitasking Problem-solving Teamwork Time Management Customer Service Interpersonal Skills Conflict Management Conflict Resolution Computer Skills Attention to Detail Communication Skills Patience Adaptability Organizational Skills
We are looking for a Passenger Service Associate to join our team in Patna, India. This role is ideal for individuals who are enthusiastic about customer service and enjoy helping people.As a Passenger Service Associate, your key responsibilities will include greeting passengers with a warm and friendly attitude. You will assist travelers in checking in, provide information about flights, and help with any inquiries they may have. You will also be responsible for handling luggage and ensuring that all passenger services are delivered efficiently.To succeed in this role, you should possess excellent communication skills, as you will interact with passengers from diverse backgrounds. A strong sense of responsibility and attention to detail is essential, as you will manage important tasks that impact the travel experience. You should be able to work well in a team setting and maintain a positive attitude, even during busy times. Basic computer skills are required to assist with check-in processes and manage passenger information.We encourage applicants with a school education level of at least a 10th pass, and no prior experience is required. Enthusiasm for customer service and a desire to learn and grow in the travel industry are key expectations for this position. If you are eager to start your career in a dynamic environment, we would love to hear from you!
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Service Representative Customer Service Professional Customer Service Specialist Customer Care Representative Customer Support Representative Customer Service Customer Agent Customer Care Agent Airport Ticketing Ground Staff Ground Staff Executive
As an Airport Supervisor, you will be responsible for overseeing various airport operations and ensuring smooth functioning of day-to-day activities. Your key responsibilities will include managing airport staff, coordinating passenger support services, handling ground operations, and supervising airline ticketing and cargo operations. You will also be required to ensure excellent customer service, resolve issues efficiently, and communicate effectively with both staff and passengers. To excel in this role, you should have good communication skills, a strong ability to problem solve, and experience in customer management. Additionally, you must possess a high school diploma or equivalent qualification and have up to 5 years of experience in the aviation industry. Your role will be crucial in maintaining the efficiency and safety of airport operations, making your contribution essential to the overall success of the airline industry.
View all details
Ground Staff Activities Aviation
- Greeting passengers: Welcome passengers as they enter the airport terminal, providing a positive first impression and helping them feel comfortable.- Assisting with check-in procedures: Aid passengers with check-in processes, including luggage check-in, issuing boarding passes, and guiding them to the security checkpoint.- Providing information: Offer assistance and answer any questions passengers may have regarding flight schedules, gate locations, airport facilities, and amenities.- Handling passenger inquiries: Address passenger concerns, complaints, or special requests promptly and professionally to ensure a pleasant travel experience.- Ensuring passenger safety: Follow security protocols and procedures to maintain a safe and secure environment for all passengers and airport staff.- Liaising with other airport departments: Collaborate with airline staff, security personnel, and other airport employees to ensure smooth operations and efficient passenger services.Skills and Expectations:1. Strong communication skills to interact effectively with passengers from diverse backgrounds.2. Ability to multitask and prioritize tasks in a fast-paced and dynamic airport environment.3. Customer service-oriented mindset to provide exceptional assistance and support to passengers.4. Basic computer proficiency to operate check-in systems and access flight information.5. Adherence to safety and security protocols to uphold airport regulations and standards.
View all details
Aviation Ground Staff Activities
Responsibilities:1. Greet and welcome passengers as they arrive at the airport terminal2. Assist passengers with check-in, boarding, and retrieving luggage3. Provide information on flight schedules, boarding procedures, and airport facilities4. Handle passenger inquiries, complaints, and requests in a professional and courteous manner5. Ensure the safety and security of passengers throughout their travel experience6. Communicate effectively with airline personnel, security staff, and other airport associates
View all details
Aviation Ground Staff Activities
Hiring for 36 Airport Passenger Service Associate Jobs in Burdwan, Kolkata, jharkhand, Biharsharif, Nalanda, Jamui, Patna, Malda, Uttar Dinajpur, Nandgram, Ghaziabad, Haldia, Sonarpur, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, B.A with Good knowledge in Aviation, Ground Staff Activities etc.
View all details
Customer Relationship Personality Development Airline Operations Airline Customer Service Aviation Communication Skills Good Communication Skills Passenger Service
We are looking for 28 Airlines Executive Posts in Hyderabad, Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar Sector 25, Chandigarh, Shimla, Srinagar, with deep knowledge in Customer Relationship, Personality Development, Airline Operations, Airline Customer Service, Aviation, Communication Skills, Good Communication Skills, Passenger Service and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Sc
View all details
HR Security Communication Skills Baggage Service Agent Check in Agent Ticketing Assistance
Job Openings for 50 Passenger Service Executive Jobs for Freshers in Kolkata, Patna, JHARKHAND, Siliguri, Asansol, Darjeeling, Bhubaneswar, Ranchi, MURSIABAAD, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in HR Security, Communication Skills, Baggage Service Agent, Check In Agent, Ticketing Assistance etc.IF YOU HAVE ANY QUERIES CONTACT THIS NO (9330374107)
View all details
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.
View all details
Air Ticketing Passenger Service Ticket Booking
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]
View all details

Walk-in Interview For Airport Ground Staff

Skytech Aviation Services Pvt Ltd

Ground Handling Staff Computer Operator Passenger Handling Tour Operator Aviation Hospitality Executive Airport Cargo Loader Customer Relationship Executive Customer Service Associate
Job Openings for 120 Walk-in Interview for Airport Ground Staff.. Call H.R- 9147393756 Jobs for Freshers in Patna,Fariha Firozabad,Gaya,Bhagalpur,Darbhanga,Araria,Aurangabad Road, Patna,Ranchi,Begusarai, Bihar,Kolkata having Educational qualification of : Higher Secondary, B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree, Post Graduate Diploma, M.A with Good knowledge in Ground Handling Staff,Computer Operator,Passenger Handling,Tour Operator,Aviation,Hospitality Executive,Airport Cargo Loader,Customer Relationship Executive,Customer Service Associate etc.Primary Role And Responsbility Of Ground Staff:->Passenger Check-in: Assist passengers during the check-in process. ...>Baggage Handling: Ensure the efficient loading and unloading of baggage. ...>Aircraft Turnaround: ...>Customer Service: ...>Security Procedures: ...>Aircraft Ground Handling: ...>Communication: ...>Emergency Response:IF YOU HAVE ANY QUERIES, YOU CAN CONTACT ON THIS NUMBER- 9147393756AND SEND YOUR CV/RESUME THIS NUMBER -9147393756 ( Whatsapp)/ email:- alizaansari06333@gmail.com
View all details
Commercial Staff Airport Passenger Service Associate
Between the age of 18-35 for freshers and till for experienced crew.Minimum Educational Qualification Completed class 12 from a recognized Board / University.Required Candidate profileMinimum Height required: Female-155 cm ( Able to reach 212 cm )Weight: In proportion to heightBMI Range: Female candidates - 18 to 22Well-groomed with no visible tattoos in uniformSkills: fresher,good communication skills,
View all details

Ground Staff

NOS Placement

Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
JOB DETAILS: --Ground Staff & Cabin Crew /CargoQualification-10th Pass above For Cargo,12th Pass above For Ground StaffAge-18 to 35 Years For Cargo , 18 to 28 Years For ground StaffSalary-22000/- to 45000/- Per MonthSkills-For Ground Staff Communication & Pleasing personality NeededJob Location-Kolkata,Delhi,Mumbai,Chennai,Goa,Bangalore,Bhubaneswar,etcDESIGNATION: --1. Customer Service Associate,2. Guest Service Associate,3. Guest Relationship Executive,4. Customer Service Executive,5. Air Ticketing Associate , etcINTERVIEW TIME- 11:00 am.
View all details
English Hindi Bengali Passenger Service Associate Cabin Attendant
Skills and Responsibility Taking care of the safety and security of the passengers on flights. Need to Serve Meals on Board to the Customers with a Hospitality Attitude. The person should have an unblemished complexion and good body language. Excellent verbal and written communication skills in both Hindi and English. Pleasing personality with strong interpersonal skills.BenefitsFree / Concessional Air Passages The Employee will be entitled to Concessional air passages/free air passages, for self and his/her declared family on Alliance Air network. The applicable taxes, levy, charges, etc. shall be paid by the employee.Its a great opportunity to fulfill your dreams in the aviation sector come to apply now. Visit for more Air India Jobs Link and other links.Location: Kolkata, West BengalAddress: Jessore Rd, Dum Dum, Kolkata, West Bengal 700052Pin code: 700052Role: Passenger Service Associate, Cabin AttendantCompany Name: Air IndiaSalary: Rs. 35,000 to...
View all details
Passenger Service Associate Customer Services Customer Handling Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Job role Passenger Service Associate..Post Customer Services, Customer Handling, V.I.P Assistance / U.N.M.R assistance.Ramp staff, Ramp Coordinator, and Loader, Wheel Chair Assistance. Duty-free (Retail)Age Limitations - Male ( 18 to 29) and Female (18 to 28).Key Skill Proper grooming skill, Smart Behavior and Pleasant Look.Qualification - Secondary (10th), Higher Secondary (12th) And Graduation..Interested candidates contact Hr ( 7439''000''517 )Schedule - Flexible and Rotational ShiftJob Secure Permanent..Pay Skill 21,780/- to 28530/- Per MonthBenefits Mediclaim and ESIC + Pf...Experience Fresher..Interested candidates contact Hr ( 7439''000''517 )
View all details
Airlines Executive Ground Staff Executive Airport Staff Airport Executive Airport Passenger Service Associate Walk in
We have vacant of 3 Airlines Executive Jobs in Hyderabad, Kochi, Lucknow, Patna, Shirdi Ahmednagar, Guwahati for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree, B.A Skill Microsoft Office, Communication Skills, Finance, quick learner.,hardworking etc.Anyone who are interested for this job please apply as soon as possible. This is for the opportunity for Airport/Airlines. So Freshers and Experience candidates both can apply for their beginner starting jobs.Hurry Up!Seats Are required Available for limited candidates :-Salary Range- 18000/- to 47000/- per Month Rupees.Job Location:- Candidate should be open to relocate.Qualification- 10th/12th/Graduate/ Diploma In Aviation Fresher And Experience Both Are Eligible.Facilities Provided1. Accommodation2. Food Facilities3. Pickup and Drop4. Medical Facilities5. Facilities Also Provided Advantages:-1. Opportunity To Join The Fastest Growing Organization.2. After Completing 6 Months You Can Apply In Any Dept Related To Your Field In Same Airline.3. Opportunity To Roam Around The World.4. Lucrative Packages. Interested Candidate Apply Very Soon Only Few seats are Available Hurry Up! Now Candidates Can Apply it As Soon As Possible...
View all details
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Job Openings for 100 Airport Customer Service Associate Jobs for Freshers in Kolkata, Howrah, Hooghly, North 24 Parganas, South 24 Parganas, Haldia, Nadia, Bhubaneswar, Patna, Gaya, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service etc.
View all details
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Hiring for 20 Airport Customer Service Associate Jobs in Kolkata South, Kolkata, Calcutta Greens, Kolkata, Medinipur, Purba Medinipur, Paschim Medinipur, Bardhaman, Paschim Bardhaman, Purba Bardhaman, Madhyamgram, North 24 Parganas, Patna, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service etc. Contact - 9123096014
View all details
Aviation Ground Staff Activities Ticketing Executive Customer Relationship
We have vacant of 50 Airport Passenger Service Associate Jobs in Kolkata,Howrah,Bhubaneswar,Jharsuguda,Jhargram,Patna,Ranchi,Siliguri,Darjeeling, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Aviation,Ground Staff Activities,Ticketing Executive,Customer Relationship etc.
View all details
Aviation Hospitality Interpersonal Skills Passenger Service Walk in
Hiring for 880 Passenger Service Agent Jobs in Delhi, Delhi NCR, Gurgaon/Gurugram, Amritsar, Jaipur, Bhopal, Udaipur, Indore, Faridabad, Patna City, for Freshers, Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Ed with Good knowledge in Aviation, Hospitality, Interpersonal Skills etc.,
View all details
Ground Staff Cabin Crew
We have vacant of 58 Airport Passenger Service Associate 2025 Jobs in Kolkata,Kolkata South, Kolkata,Behala, Kolkata,Bhubaneswar,Ranchi,Ramgarh,Nadia,Hooghly,Patna,Asansol, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management, Other Bachelor Degree Skill Ground Staff,Cabin Crew etc.
View all details
Ground Staff Customer Relationship Airport Passenger Service Associate
Job Openings for 58 Airport Passenger Service Assistant-Kolkata 2025 Jobs for Freshers in Kolkata,Bhubaneswar,Ranchi,Guwahati,Dumka,Patna,Jashpur, Chhattisgarh,Raipur, Chhattisgarh,Asansol,Durgapur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Customer Relationship etc.
View all details
  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a motivated Airlines Executive to join our team in Patna, India. This entry-level position is perfect for individuals passionate about the airline industry and eager to start their careers.Key Responsibilities:1. **Customer Interaction**: You will greet and assist passengers, ensuring a positive travel experience by answering their queries and providing information about flight schedules, services, and policies.2. **Ticketing and Reservations**: You will help customers with ticket bookings, changes, and cancellations using our reservation systems, ensuring accuracy and efficiency.3. **Handling Complaints**: You will address any passenger complaints or concerns calmly and professionally, working towards a satisfactory resolution while following company guidelines.4. **Administrative Support**: You will assist with daily operational tasks, including data entry and documentation, which are essential for smooth operations.5. **Team Collaboration**: You will work closely with colleagues to ensure seamless service delivery and support each other in meeting departmental goals.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education. Strong communication skills are essential, as you will be dealing with diverse customers. A friendly and helpful attitude is crucial for providing excellent customer service. Basic computer skills are necessary for managing reservations and administrative tasks. Being a quick learner and a team player will help you thrive in this dynamic environment. As this is an entry-level role, no prior experience is required, making it an ideal starting point for your career in the aviation sector.
View all details
  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests at the airport. Your responsibilities will include:- **Welcoming Guests**: Greet and assist guests upon their arrival at the airport, providing a warm and friendly atmosphere.- **Providing Information**: Offer clear information about flight schedules, gate locations, and airport services to help guests navigate easily.- **Handling Requests**: Address and fulfill guest requests efficiently, whether it involves guiding them to services or resolving their concerns.- **Assisting with Check-In**: Support guests with the check-in process, ensuring they have all necessary documents ready and that their needs are met.- **Coordinating with Staff**: Work closely with other airport staff, including security and ground services, to ensure smooth operations and guest satisfaction.We expect candidates to have the following skills:- **Communication Skills**: Strong verbal communication skills are essential to interact effectively with guests from diverse backgrounds.- **Customer Service Orientation**: A passion for helping others and a commitment to providing excellent customer service is crucial for this role.- **Problem-Solving Ability**: Ability to think on your feet and come up with quick solutions when challenges arise.- **Team Player**: Willingness to collaborate with colleagues to enhance overall guest experience.Candidates should have completed at least 10th grade and have 0 to 1 year of experience in customer service or a related field. A positive attitude and professional appearance are essential for this role.
View all details
  • Fresher
  • 5.5 Lac/Yr
  • Patna
Passenger Handling Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Patna, you will be the first point of contact for passengers, ensuring they have a smooth and enjoyable experience at the airport. This full-time role is perfect for freshers who are eager to develop their customer service skills in a dynamic environment.Key Responsibilities:- **Welcome Guests**: Greet passengers warmly as they arrive and assist them with any inquiries or needs they may have.- **Assist with Check-in and Boarding**: Provide guidance during the check-in process, ensuring that guests understand procedures and have all necessary documentation.- **Manage Customer Queries**: Address passenger concerns promptly and professionally, providing accurate information and solutions to enhance their travel experience.- **Coordinate with Airlines**: Work closely with airline staff to facilitate a seamless experience for guests, including managing any special requests.- **Promote Services**: Share information about airport facilities and services available to guests, including lounges, shops, and dining options to enhance their airport experience.Required Skills and Expectations:Candidates must possess excellent communication skills, with a friendly and approachable demeanor. Basic computer skills are essential for handling check-in systems and customer databases. A customer-oriented mindset and the ability to resolve issues swiftly are important for this role. Freshers should show a willingness to learn and adapt to a fast-paced work environment, ensuring every guest feels valued and assisted during their journey.
View all details

Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking an enthusiastic Airport Customer Service Associate to join our team in Patna, India. The ideal candidate will assist passengers, ensuring a smooth airport experience. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Passenger Assistance**: Greet and guide passengers within the airport, helping them with inquiries about flights, boarding times, and services available.2. **Check-In Support**: Assist passengers during the check-in process, ensuring they have the necessary documents and guiding them through baggage handling procedures.3. **Problem Resolution**: Address and resolve passenger issues such as flight delays or cancellations with empathy and professionalism to maintain a positive travel experience.4. **Information Dissemination**: Provide accurate and relevant information about airport facilities, flight schedules, and other services to enhance passenger satisfaction.5. **Safety Compliance**: Adhere to all airport safety regulations and protocols, ensuring a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with diverse groups of people. A helpful and positive attitude is essential to assist passengers confidently. Basic computer skills and knowledge of airport operations are advantageous. Being a team player and having the ability to work in a fast-paced environment are important, as the airport setting can be dynamic and busy. Flexibility in working hours, including weekends and holidays, is also expected to meet operational needs.
View all details
Customer Support CUSTOMER SERVICE ASSOCIATE Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
We are hiring CSA/Ground Staff . Ground Staff ensures the safety and comfort of passengers. Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage. Taking reservations from passengers who call in. Assisting passengers with luggage check-ins at the ticket counter.Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Age: Female: 18-28 years; Male: 18-30 YearsRoles and Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Assisting passengers with luggageLoading and unloading bagsHeight: Minimum 5 feetQualification: Minimum 8th pass/10th pass for Male and minimum 12th pass for Female,No scar & visible tattooGood or Average communication skillEyesight normalDuty hrs: 8hrsSalary: Rs 21,000/- to 23,000/-
View all details
Communication Skills Customer Support CUSTOMER SERVICE ASSOCIATE Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
URGENT HIRING FOR GROUND STAFF Customer Service AssociateDesignation: Customer Service AssociateAvailable Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Age : Under 28 Years ( Male, Female both can apply )Qualification: 12th Pass & above Salary- 21,480/- to 28,220/- per monthBenefits: PF + Food on Duty + Pick n DropKey skills: Strong Verbal Communication skill in English and Must be Well GroomedDuties & Responsibilities:1) Flight reservations and questions about customer loyalty programs2)Passengers with providing flight information.3)Issuing tickets check-in4)Solving ticket related problems and5)Checking baggageJob Type: Full Time
View all details
Customer Support Non Voice Process CUSTOMER SERVICE ASSOCIATE Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
URGENT HIRING FOR GROUND STAFF Customer Service AssociateDesignation: Customer Service AssociateAvailable Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Age : Under 28 Years ( Male, Female both can apply )Qualification: 12th Pass & above Salary- 21,480/- to 28,220/- per monthBenefits: PF + Food on Duty + Pick n DropKey skills: Strong Verbal Communication skill in English and Must be Well GroomedDuties & Responsibilities:1) Flight reservations and questions about customer loyalty programs2)Passengers with providing flight information.3)Issuing tickets check-in4)Solving ticket related problems and5)Checking baggageJob Type: Full Time
View all details
Air Ticketing Ticket Booking Passenger Service
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]
View all details
  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will be the friendly face at the airport, helping travelers with their needs and ensuring they have a pleasant experience. **Key Responsibilities:**- **Greeting Passengers**: Welcome passengers with a warm smile and assist them as they enter the airport, setting a positive tone for their journey.- **Check-In Assistance**: Help travelers with the check-in process, including checking luggage and printing boarding passes, ensuring that everything runs smoothly.- **Providing Information**: Answer questions about flight schedules, boarding gates, and general airport services, helping travelers navigate the airport efficiently.- **Resolving Issues**: Address any complaints or issues that passengers may have, offering solutions and support to ensure their satisfaction.- **Coordination with Airlines**: Collaborate with airline staff to communicate any flight delays or changes, keeping passengers informed and calm.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, to assist passengers from diverse backgrounds.- **Customer Service Attitude**: A friendly and helpful demeanor is essential, as the role involves interacting with many people each day.- **Problem-Solving Ability**: Being able to think quickly and resolve issues as they arise is crucial for maintaining customer satisfaction.- **Team Player**: You should work well with colleagues across different departments to ensure a smooth operation.- **Basic Computer Skills**: Familiarity with computers and checking systems is needed to assist with check-ins and inquiries. This position is ideal for individuals ready to start their career in customer service at the bustling airport environment.
View all details
  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Patna
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are seeking a dedicated Airport Terminal Services Agent in Patna, India. This role is ideal for individuals looking to start their career in the aviation industry, requiring minimal experience and a passion for customer service.As an Airport Terminal Services Agent, your responsibilities will include:- **Customer Assistance**: You will greet and assist passengers with check-in, baggage handling, and provide information about flights and airport services. Your friendly demeanor will help ensure a positive travel experience.- **Check-In Process**: You will manage the check-in counter, processing passengers tickets and luggage efficiently while adhering to safety and security policies.- **Problem Solving**: If issues arise, such as flight delays or cancellations, you will communicate effectively with passengers, offering solutions and alternatives to ensure customer satisfaction.- **Collaboration**: You will work closely with airline staff, security, and other airport services to maintain smooth operations and assist with any emergencies or special requests.To succeed in this role, you should have strong communication skills and be comfortable interacting with diverse groups of people. A good understanding of customer service principles is essential. You must be detail-oriented, able to follow procedures, and maintain a calm demeanor under pressure. Being reliable and punctual is crucial, as the airport environment can be busy and fast-paced. A 10th-grade education is required, and you should be ready to work full-time from the office.
View all details
  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Aviation Ground Staff Activities
Join Our Team as An Airport Passenger Service Associate in Bhubaneswar! Your Responsibilities Include Assisting Passengers At the Airport, Providing Excellent Customer Service, and Ensuring Smooth Operations On the Ground. No Prior Experience Required, But a 10th Pass Education is Necessary. Expect to Work Full-time in An Office Setting, Utilizing Your Aviation Knowledge and Ground Staff Activities Skills to Excel in this Role. Apply Now for this Urgent Hiring Opportunity!
View all details
View More Jobs