Hiring Freshers || Airport Customer Service Associate

As an Airport Customer Service Associate based in Ranchi, you will play a crucial role in ensuring a smooth and pleasant experience for travelers at the airport. Your main responsibilities will include:

- Greeting Passengers: Welcome travelers with a friendly smile and assist them with their initial inquiries to create a positive first impression.

- Check-in Assistance: Help passengers with the check-in process by guiding them on using self-service kiosks or providing manual check-in support to ensure all paperwork is completed accurately.

- Baggage Handling: Assist passengers with their luggage, including checking in bags and answering questions related to baggage policies and fees.

- Providing Information: Offer clear and accurate information regarding flight schedules, gate changes, and other travel inquiries to keep travelers informed and comfortable.

- Resolving Issues: Address any customer complaints or problems with empathy and professionalism, working to find quick solutions to enhance customer satisfaction.

- Safety and Security Protocols: Adhere to airport safety regulations while assisting passengers, ensuring a secure environment for everyone.

To excel in this role, you should have excellent communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Being detail-oriented will help you handle paperwork and inquiries accurately. Some experience in customer service is a plus, but freshers with a passion for helping people are also encouraged to apply. A basic educational requirement is a 10th-grade pass.

• Experience

  0 - 1 Years

• No. of Openings

  34

• Education

  10th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata