6

Passenger Service Agent Job Vacancies in Durgapur

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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Durgapur
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for an Airlines Executive in Durgapur. This full-time position is ideal for individuals who are eager to start their careers in the airline industry. Candidates should have completed at least 10th grade and have some familiarity with customer service roles.Key Responsibilities:- Customer Service:Assist customers with inquiries regarding flight schedules, bookings, and cancellations. Provide clear and helpful information to ensure a satisfactory experience.- Ticket Booking:Handle ticket reservation requests via phone, email, or in-person. Ensure bookings are accurate and comply with company procedures.- Problem Resolution:Address customer complaints and conflicts by finding suitable solutions. This engagement should build trust and enhance customer loyalty.- Flight Coordination:Monitor flight status and ensure timely communication with passengers regarding changes. This helps in managing expectations and reducing inconvenience.- Documentation:Maintain accurate records of bookings, cancellations, and customer interactions in the database. This task supports efficient service management.Required Skills and Expectations:The ideal candidate is expected to have excellent communication skills to interact effectively with customers. A friendly and approachable demeanor is essential for providing top-notch service. Basic computer skills are necessary for updating records and managing bookings. The ability to work under pressure in a fast-paced environment is crucial. Strong attention to detail ensures accuracy in all tasks, contributing to overall operational efficiency. A proactive attitude and willingness to learn are highly valued.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Durgapur
Aviation Ground Staff Activities Fresher Management Skills Customer Support
As an Airport Passenger Service Associate, you will play a vital role in enhancing the travel experience for passengers. Your main responsibilities will include the following:- Customer Assistance: Provide clear and friendly assistance to passengers at various airport locations, ensuring they receive help with check-in, boarding, and general inquiries.- Check-in Support: Assist passengers with the check-in process by ensuring they have necessary documents, guiding them through self-service kiosks, and handling baggage check.- Boarding Process Management: Facilitate the smooth boarding of passengers, ensuring they enter the aircraft in an orderly manner and that all safety protocols are followed.- Information Services: Offer accurate information regarding flight schedules, gate changes, and airport facilities, helping to keep passengers updated and informed.- Problem Resolution: Address passenger concerns or complaints professionally, working to resolve any issues that may arise during their travel experience.To be successful in this role, candidates should possess strong communication skills, with the ability to interact positively with a diverse range of people. Attention to detail is important to ensure all procedures and regulations are followed correctly. A positive attitude and the ability to work in a fast-paced environment are essential, along with basic computer skills. Since this position is entry-level, prior experience is not required, but a willingness to learn and adapt quickly is expected. You should be a team player who can remain calm under pressure while delivering excellent service to passengers.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Durgapur
Aviation Ground Staff Activities
As an Airport Passenger Service Associate, you will play a vital role in ensuring a smooth experience for passengers traveling through the airport. Your primary focus will be on assisting travelers with their needs while maintaining excellent customer service.Key Responsibilities:- Customer Assistance: Help passengers with check-in procedures, baggage handling, and provide information about flight schedules and airport facilities.- Boarding Support: Ensure that boarding processes are efficient and organized, directing passengers to the appropriate gates and boarding areas.- Problem Resolution: Address any passenger concerns or complaints promptly, offering solutions to enhance their travel experience.- Safety Compliance: Maintain safety and security standards by following airport regulations and protocols while assisting passengers.- Information Distribution: Provide clear and accurate information on flight details, terminal services, and any changes affecting travel.Required Skills and Expectations:- Good communication skills are essential, as you will interact with a diverse range of passengers.- A welcoming and friendly attitude is crucial for creating a positive environment for travelers.- Basic problem-solving abilities will help you address passenger queries efficiently.- Teamwork is important, as you will be working closely with other airport staff to ensure seamless service delivery.- Candidates should have completed at least their 10th standard education.- Previous experience in customer service is a plus but not mandatory; freshers are welcome to apply. In this full-time role, you will work from the airport office in Durgapur, contributing to a positive passenger journey.
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Aviation Ground Staff Activities
We have vacant of 25 Airport Passenger Service Associate Jobs in Kolkata, Around Kolkata, Howrah, Hooghly, Nadia, Haldia, Bardhaman, Durgapur, Asansol, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Aviation, Ground Staff Activities etc.
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Ground Staff Customer Relationship Airport Passenger Service Associate
Job Openings for 58 Airport Passenger Service Assistant-Kolkata 2025 Jobs for Freshers in Kolkata,Bhubaneswar,Ranchi,Guwahati,Dumka,Patna,Jashpur, Chhattisgarh,Raipur, Chhattisgarh,Asansol,Durgapur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Customer Relationship etc.
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Air Ticketing Reservation

Sinha Paribar Private Limited

Good Communication Skills Air Ticketing Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
Urgent Hiring Vacancy for Ground Staff In Kolkata AirportJob Role : Ground Staff / AUP / CSA / Checking Staff / Cargo Supervisor/Excitative Urgent Hiring Air-Ticketing Officer & Passport Checking Officer 10th & 12th pass fresher t >We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance EngineerPerks :1. PF + ESI2. Over Time with Accommodation4.Good Communication Skills & pleasing personality5.Educational Qualification : 10th & 12th passSkills :1) Grooming Knowledge.2) Hard Working Mentality3) Good Communication Skills Candidates have all valid Documents.Documents : Pan Card, Aadhar Card .Location : Kolkata Airport (CCU)Salary Package : Rs.17000/- to Rs.28000/-(In Hand)Vacancy : Kolkata (CCU) Airport only.Perks : PF, Mediclaim , OT, Cab, Incentive ,TA, DA, & other allowances as per company norms.Who can Apply : Male & Female both can Apply.Walk in Interview Venue : KolkataCandidates can send his/her CV abovethis No.Note : Direct Company Interview (No Charges applicable).Selection & Rejection depends on Interview Score.Walk In Interview Ground Staff 2021 Kolkata Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply..
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Aviation Ground Staff Activities FRESHERS
Key responsibilities:1. Assist passengers during check-in and boarding process: Help passengers check-in, provide necessary information, and ensure smooth boarding process.2. Handle passenger inquiries and complaints: Address any concerns or questions from passengers in a professional and efficient manner.3. Ensure safety and security protocols: Adhere to airport security regulations and protocols to ensure the safety of passengers and staff.4. Coordinate with airline staff: Work collaboratively with airline representatives to coordinate passenger services effectively.5. Maintain cleanliness and organization: Keep the passenger areas clean, organized, and presentable at all times.Required skills and expectations:1. Excellent communication skills: Ability to communicate effectively with passengers and airline staff.2. Customer service-oriented: A friendly and helpful attitude towards passengers to provide a positive experience.3. Attention to detail: Ability to pay close attention to details to ensure accuracy in all passenger interactions.4. Ability to work in a fast-paced environment: Capable of working efficiently in a busy airport setting.5. Willingness to work in shifts: Flexibility to work in rotating shifts, including nights, weekends, and holidays.
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Aviation Ground Staff Activities
Hiring for 40 Airport Passenger Service Associate Jobs in Kolkata, Howrah, Hooghly, Nadia, Haldia, Malda, Bardhaman, Durgapur, Jhargram, jhasugra, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Aviation, Ground Staff Activities etc.
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Aviation Ground Staff Activities Passenger Handling Passport Checking Scanning Operator
Hiring for 150 Airport Passenger Service Associate Jobs in Kolkata, Howrah, Hooghly, Agartala, Nadia, Haldia, Durgapur, Asansol, Bardhaman, Tatanagar, Jamshedpur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Aviation, Ground Staff Activities, Passenger Handling, Passport Checking, Scanning Operator etc.
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Passenger Handling Aviation Airline Ground Staff Airport Representative Airport Operation
Job Openings for 26 Airport Passenger Service Associate contact-9123096014 Jobs for Freshers in Kolkata, Around Kolkata, Hooghly, Howrah, Siliguri, Durgapur, Koch Bihar, Bokaro, South 24 Parganas, North 24 Parganas, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree with Good knowledge in Passenger Handling, Aviation, Airline Ground Staff, Airport Representative, Airport Operation etc. contact 9123096014
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Durgapur
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an enthusiastic Airport Guest Relationship Executive who will ensure a pleasant experience for our guests at the airport in Durgapur, India. This role is ideal for someone who is friendly and enjoys helping others.Key Responsibilities:- Guest Assistance: Greet and assist arriving and departing passengers with their queries, ensuring they feel welcome and supported throughout their airport experience.- Information Providing: Offer accurate information about flight schedules, airport amenities, and transportation options, helping guests navigate the airport easily.- Issue Resolution: Address and resolve any problems or concerns that guests may have during their time at the airport, ensuring a positive experience.- Feedback Collection: Gather feedback from guests regarding their experience, helping the team improve services and address any recurring issues.Required Skills and Expectations:Candidates should possess excellent communication skills to engage comfortably with guests. A strong customer service attitude is essential, as the role involves interacting with people from various backgrounds. Attention to detail is crucial for providing accurate information and handling guest inquiries effectively. Candidates must be capable of working in a fast-paced environment and should demonstrate a proactive approach to problem-solving. While prior experience is not necessary, a willingness to learn and adapt is important. Basic computer skills and knowledge of the airport environment will be beneficial.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Durgapur
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will play a key role in ensuring a positive travel experience for passengers. This position is based in Durgapur and is ideal for individuals looking to start their careers in the aviation industry.Key Responsibilities:- Providing Information: You will assist passengers with information about flight schedules, check-in procedures, and terminal services, ensuring they feel informed and supported.- Check-in Support: You will help passengers during the check-in process, which includes verifying identification, issuing boarding passes, and handling baggage inquiries.- Handling Customer Queries: You'll address any questions or concerns from travelers, resolving issues promptly to enhance customer satisfaction.- Monitoring Flight Status: Keeping track of flight schedules is crucial. You will provide updates to passengers regarding delays or changes in flight information.- Assisting with Special Needs: You will support passengers requiring additional assistance, such as the elderly or those with disabilities, ensuring their needs are met compassionately.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with passengers and team members.- A friendly and approachable attitude is important for creating a welcoming environment.- Basic problem-solving abilities are required to address issues that may arise during service.- Attention to detail is necessary for accurate processing of check-ins and handling of customer information.- A commitment to teamwork is expected, as collaboration with colleagues will be vital in maintaining smooth operations in the airport environment.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Durgapur
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
As an Airlines Executive, you will play a crucial role in providing excellent customer service and supporting airline operations. Your work will directly impact customer satisfaction and the overall efficiency of our airline services.Key Responsibilities:- Customer Service: Assist passengers with inquiries, reservations, and check-in procedures to ensure a smooth travel experience.- Ticketing and Reservations: Manage ticket sales and changes in reservation systems, ensuring accuracy and timely updates for customers.- Flight Information: Provide up-to-date flight status, gate changes, and other relevant information to passengers, enhancing their travel experience.- Documentation Support: Help in preparing and managing travel documents for passengers, ensuring compliance with airline policies.- Conflict Resolution: Address and resolve customer complaints or issues effectively, maintaining a positive relationship with passengers.Required skills and expectations for this role include:- Communication Skills: Strong verbal and written communication abilities are essential for interacting with customers and team members.- Attention to Detail: A keen eye for detail is important for accurate ticketing and managing passenger information.- Problem-Solving Skills: You must be able to think quickly and find solutions to issues that arise during customer interactions.- Teamwork: Collaborating effectively with colleagues in a busy environment is crucial for providing seamless service.- Flexible Attitude: Being adaptable and willing to work various shifts, including weekends, is expected in this dynamic role.We are looking for motivated individuals excited to begin their career in the airline industry.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Durgapur
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for a motivated Airlines Executive to join our team in Dhanbad, India. This is an exciting opportunity for individuals who are passionate about the airline industry and want to start their career in a dynamic environment.The key responsibilities of the Airlines Executive include handling customer inquiries and providing information about flights, booking tickets, and assisting with check-in processes. You will also be responsible for addressing customer concerns and resolving any issues related to tickets or services, ensuring a positive experience for all passengers.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Durgapur
Customer Relationship Airline Operations Good Communication Skills Aviation Personality Development Passenger Service Airline Customer Service Communication Skills
We are seeking a motivated Airlines Executive to join our team in Durgapur, India. This is an entry-level position suitable for candidates with a passion for the aviation industry, where you will assist in providing excellent service to air travelers.As an Airlines Executive, you will have several key responsibilities. First, you will handle customer inquiries, providing information about flight schedules, ticketing, and travel requirements. You will need to communicate clearly and kindly to help travelers understand their options. Second, you will assist in the booking process, which involves entering customer details into our system and ensuring all transactions are accurate. This requires attention to detail and organization. Third, you will address any customer complaints or issues, working to resolve them quickly and effectively to ensure customer satisfaction.To succeed in this role, you should have strong interpersonal skills and the ability to work as part of a team. Since this position requires constant communication with customers, being clear and friendly in your conversations is essential. Basic computer skills are required for responding to inquiries and managing bookings. A positive attitude and eagerness to learn about the aviation sector will be crucial as you begin your career. You should be able to work in an office setting and engage with customers in a professional manner, showing a commitment to delivering quality service.
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