Array ( [0] => outbound-process [1] => west-bengal ) 100+ Outbound Process Jobs in West Bengal,Outbound Process Job Vacancies in West Bengal
134

Outbound Process Job Vacancies in West Bengal

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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Kolkata
Good English Speaking Good Communication Skills Night Shift Basic Excel Outbound Calling International BPO Voice Process
We are looking for an enthusiastic International BPO Executive to join our team in Kolkata. This position is ideal for candidates with a passion for customer service and communication, whether you are an experienced professional or a fresh graduate.**Key Responsibilities:**- **Customer Support:** Provide excellent support to international customers through phone, email, or chat, ensuring their inquiries are addressed promptly and accurately.- **Problem-Solving:** Assist customers in resolving issues by understanding their needs and providing effective solutions, helping to enhance their overall experience.- **Data Entry:** Accurately input and maintain customer information in the system, ensuring that records are kept up-to-date and secure.- **Feedback Collection:** Gather customer feedback regarding products and services, which helps improve service quality and customer satisfaction.- **Collaboration:** Work closely with other team members and departments to share information and support overall business objectives.**Required Skills and Expectations:**Candidates should possess strong verbal and written communication skills in English, as this role involves interacting with international clients. A professional demeanor and a friendly attitude are essential for delivering high-quality customer service. Familiarity with basic computer applications and typing skills is necessary. We appreciate candidates with strong problem-solving skills, a willingness to learn, and the ability to work well in a team environment. Since this position is office-based, we expect reliability and commitment to regular work hours. Whether you are just starting your career or have some experience, we invite you to apply and grow with us.
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Hiring Tellecaller For Asansol

Rudra Auto Parts Distributor

  • 2 - 4 yrs
  • 2.8 Lac/Yr
  • Asansol
Outbound Calling Marketing Communication Negotiation Skills Inbound Presentation Skills Phone Banking Domestic BPO Voice Process Convincing Power Cold Calling BPO Non Voice Outbound Sales Voice Support Computer Skills Telemarketing Tele Marketing Microsoft Excel Calling BPO Call Center Typing Skills BPO Tele Sales Telesales BPO Sales
Hello all, we are looking for a tele caller who can do calling. S/he should know Bengali language (mandatory) this is WFO, worked in auto parts/automobile industry,an advantage, Have own bike/ scooty,
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Kolkata
Outbound Calling Customer Support Domestic BPO International Call Center Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Inbound Voice Process Call Center BPO Sales Fresher
We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- **Handling Incoming Calls:** You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- **Making Outbound Calls:** You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- **Maintaining Customer Records:** Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- **Working in a Team Environment:** Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.
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  • 0 - 6 yrs
  • 1.5 Lac/Yr
  • Bankura
Motivating Skill Outbound Calling Voice Process
We are looking for a dedicated Tele Caller to join our team in Bankura. This is a part-time position that allows you to work from home. The ideal candidate can be a fresh graduate or someone with up to 6 years of experience.**Key Responsibilities:**- **Making Calls:** Reach out to potential clients to introduce our services, ensuring a friendly and professional approach.- **Explaining Services:** Clearly describe the features and benefits of our services to potential customers to help them understand.- **Handling Inquiries:** Respond to user questions and concerns promptly, providing accurate information to nurture leads.- **Updating Records:** Maintain and update customer information in our database after each call, ensuring all data is accurate.- **Achieving Targets:** Work towards set sales targets by effectively communicating and persuading potential clients.- **Feedback Collection:** Gather feedback from customers about their needs and experiences to help improve our services.**Required Skills and Expectations:**- **Communication Skills:** Candidates should have clear and effective verbal communication skills to engage customers positively.- **Basic Computer Knowledge:** Familiarity with computers and software for data entry is essential.- **Listening Skills:** Ability to listen to customer needs and concerns is vital in providing the right solutions.- **Self-Motivated:** Be able to work independently with minimal supervision, managing time effectively.- **Adaptability:** Willingness to learn and adapt to the evolving needs of the business and customers. Candidates who meet these qualifications are encouraged to apply for this exciting opportunity!
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  • 0 - 5 yrs
  • 1.0 Lac/Yr
  • Female
  • Guma North 24 Parganas
Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Interpersonal Skills Domestic BPO Voice Process Negotiation Skills Convincing Power Cold Calling B2B Sales Outbound Sales BPO Sales Domestic Calling Tele Marketing Basic Computer Skills BPO Sales Telesales Communication Skills Calling
We are looking for a dedicated and motivated Telesales Executive to join our team in Guma, North 24 Parganas. This role is ideal for individuals who enjoy speaking with customers and helping them find the right products and services.The Telesales Executive will be responsible for making outbound calls to potential customers, explaining our offerings, and closing sales. You will need to build rapport with clients, answer their questions, and provide excellent customer service. Key responsibilities include:- **Making Outbound Calls**: You will reach out to potential customers to introduce our products and services, ensuring you present information clearly and persuasively.- **Lead Generation**: Identify and qualify leads through research and customer interactions to build a strong client base.- **Achieving Sales Targets**: Meet or exceed monthly sales targets through effective communication and follow-up with potential clients.- **Customer Follow-up**: Maintain communication with customers after the initial call to address any concerns and encourage repeat business.To succeed in this role, it is essential to have strong communication skills and a friendly attitude. A willingness to learn and adapt is also important, as is the ability to handle rejection positively. You should be comfortable working in a fast-paced environment and have basic computer skills for data entry and record-keeping. A minimum of a high school diploma is required, and experience in sales is a plus but not mandatory. Female candidates are preferred for this position.
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  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Tagore Park Kolkata
Outbound Calling Voice Process Lead Generation Convincing Power Inside Sales Negotiation Skills
Job Title: Inside Tele Sales ExecutiveCompany: Solve LegalX Private LimitedLocation: Tagore Park, Kolkata - 700039Experience: 1-4 YearsOpen Positions: 3-4
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  • 0 - 5 yrs
  • 3.8 Lac/Yr
  • West Kolkata
Outbound Calling Customer Care Cold Calling Domestic BPO Sales Process
The BPO Telecaller position involves reaching out to customers and providing them with information about our products and services. You will play a crucial role in our customer service team, helping to improve client satisfaction.**Key Responsibilities:**- **Make Outbound Calls:** You will contact potential customers to share information about offerings, addressing inquiries and concerns.- **Provide Customer Support:** Assist customers with their questions, ensuring they receive accurate and timely information to enhance their experience.- **Maintain Records:** Keep detailed records of customer interactions and necessary feedback, helping to track communication and improve service quality.- **Achieve Targets:** Work towards achieving daily and monthly call targets, contributing to the overall success of the team and organization.- **Follow-Up Calls:** Engage with customers who have previously shown interest, ensuring they have the necessary support to make informed decisions.Required skills and expectations include:- **Communication Skills:** Strong verbal skills are essential for effectively engaging with customers and providing clear information.- **Problem-Solving Abilities:** You should be able to think critically and resolve customer issues quickly and efficiently.- **Time Management:** The ability to manage your time effectively is vital, as you'll need to balance calls and maintain records promptly.- **Basic Computer Skills:** Familiarity with computers and phone systems is necessary for logging customer data and navigating software.- **Team Player:** Collaboration with team members is important, so being a positive and cooperative colleague will enhance overall team performance. This job is suitable for individuals with 0 to 5 years of experience and a minimum education of 12th pass, with the flexibility to work from home.
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Salt Lake Kolkata
Voice Process Outbound Calling Inbound Convincing Power
About the CompanyPaisa 108 Pvt. Ltd. is a fast-growing fintech company focused onsimplifying financial access and empowering users with seamless digitalsolutions. We are building a customer-first platform and looking forenthusiastic individuals to join our onboarding team.Job SummaryAs an Onboarding Telecaller, you will be responsible for connecting withnew users/leads, guiding them through the onboarding process, and ensuringa smooth and successful activation on our platform.
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  • 0 - 6 yrs
  • 1.3 Lac/Yr
  • Siliguri
Motivating Skill Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Telesales Tele Sales Tele Marketing
We are seeking a Tele Caller to join our team in Siliguri. This role is perfect for individuals looking to begin their career in customer service or sales. The Tele Caller will be responsible for making outgoing calls to potential customers, promoting products, and collecting data.Key Responsibilities:1. **Making Outgoing Calls**: The Tele Caller will contact potential customers to present our products and services. The goal is to generate interest and drive sales.2. **Customer Interaction**: Engaging with customers effectively to understand their needs. This involves answering queries and addressing any concerns to provide excellent service.3. **Data Entry and Maintenance**: Keeping accurate records of calls made and customer interactions. This helps the team track leads and ensure follow-ups are timely and effective.4. **Reporting**: Providing regular updates to the team regarding call outcomes, customer feedback, and any issues faced during interactions.5. **Achieving Targets**: Working towards personal and team targets, contributing to the overall success of the sales department.Required Skills and Expectations:- Strong communication skills to convey information clearly and confidently.- Basic computer skills to handle data entry and use communication software.- A positive attitude and willingness to learn, especially for entry-level candidates.- Good listening skills to understand customer needs and respond appropriately.- A team-oriented mindset, collaborating with colleagues to achieve company goals.This role is a great opportunity for individuals eager to start their career in a dynamic environment.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • South Kolkata
Outbound Calling International Call Center Voice Process Customer Support
We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.
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  • 0 - 6 yrs
  • Salt Lake Kolkata
Outbound Calling Sales Voice Process English Hindi BPO
Timing: 9:00 AM - 6:00 PM Requirements: Fluent in Hindi & English Good communication skills Basic sales understanding preferred Office Address:5th Floor, Shaila Tower, Webel More, Salt Lake Sector V Apply Now!
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Freshers For Telecaller - Kolkata

FutureCrest Solutions Pvt Ltd

  • 0 - 5 yrs
  • 4.3 Lac/Yr
  • Salt Lake Kolkata
Voice Process Outbound Calling International BPO
We are looking for a dedicated Tele Caller to join our team. The ideal candidate should be able to communicate effectively and work in a fast-paced environment.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers and clients to introduce our products and services. You will be the first point of contact, so a friendly demeanor is essential.- **Follow Up on Leads:** Contact prospects who have shown interest in our offerings. Your follow-up skills will help convert inquiries into sales.- **Update Customer Information:** Maintain and update customer records in our database. Keeping accurate records is crucial for tracking interactions and sales.- **Handle Customer Queries:** Respond to questions and concerns from customers. Being knowledgeable and empathetic will enhance customer satisfaction.- **Achieve Sales Targets:** Work towards specific sales goals set by the management. Meeting these targets will help the company grow and foster personal success.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage effectively with customers. A basic understanding of sales principles and customer service is beneficial. Individuals should also be self-motivated and show a willingness to learn about our products and services. Computer proficiency is expected to manage customer data. The ideal candidate will be organized, punctual, and able to work collaboratively in an office environment. Previous experience in a customer service or sales role is a plus but not mandatory.
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  • 0 - 6 yrs
  • 0.8 Lac/Yr
  • Female
  • Alipore Kolkata
Outbound Calling Voice Process
We are looking for a dedicated Call Center Executive to join our team in Alipore. This is a full-time position that allows you to work from home, making it an ideal choice for those seeking flexibility. **Key Responsibilities:**- **Customer Support:** Respond to customer inquiries over the phone in a polite and efficient manner to resolve issues and provide assistance.- **Product Knowledge:** Learn and understand the products and services offered to accurately inform customers and address their questions.- **Data Entry:** Maintain accurate records of customer interactions and transactions in the system for tracking purposes.- **Feedback Collection:** Gather feedback from customers to improve service quality and share valuable insights with the team.- **Problem Resolution:** Assist in troubleshooting customer concerns, ensuring a high level of satisfaction through effective problem-solving.**Required Skills and Expectations:**Candidates should ideally possess strong communication skills to effectively interact with customers and understand their needs. A basic knowledge of computer usage is essential for managing customer data and documentation. It is important for applicants to be detail-oriented and organized, as maintaining accurate records is a key responsibility. A positive attitude and the ability to work independently are crucial for success in this remote position. While prior experience is not mandatory, a willingness to learn and adapt to new challenges is highly valued. Being a female candidate is a requirement for this role.
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  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Female
  • Kolkata
Voice Process Domestic BPO Outbound Calling
We are looking for a motivated Female Tele Caller to join our team in Kolkata. This full-time, work-from-home position is ideal for candidates with 0 to 6 years of experience who have completed at least the 10th grade.Key Responsibilities:- **Making Calls**: You will reach out to potential customers to inform them about our services and products. Clear communication is essential to convey information effectively.- **Listening to Customer Needs**: Understanding customer queries and needs is crucial. You should be able to listen patiently and respond appropriately to build rapport.- **Updating Records**: Maintain accurate records of customer interactions and feedback. Proper documentation helps in tracking calls and understanding customer preferences.- **Following Up**: You will follow up on leads and ensure consistent communication with potential clients. Regular follow-ups can help convert inquiries into sales.- **Meeting Targets**: You may have to meet specific call and sales targets. Being goal-oriented and motivated will help you succeed in this role.Required Skills and Expectations:You should have good verbal communication skills in English and Hindi or Bengali. Basic computer knowledge is necessary to update records and manage data. Being organized and self-disciplined is important as this role requires working independently from home. A positive attitude and a willingness to learn will greatly benefit your success in this position.
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Hiring Freshers || International BPO Executive

Unicorn Call Point Media Pvt Ltd

  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Girish Park Kolkata
Outbound Calling International BPO International BPO Voice Process International Voice International Voice Process Good Communication Skills
This is a night shift job.We are seeking dynamic and self motivated individuals to join our Telecalling Executive team in a voice process role. This is a night shift role aligned with the US time zones.Handle outbound calls to and from US-based candidates and clients.
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  • 0 - 4 yrs
  • New Town Kolkata
Outbound Calling Voice Process
MEGA HIRING ALERT KOLKATA WFO Start Your Career Today Direct Company Hiring Position: TELECALLER Language: Hindi , Bengali (Assamese / Odiya extra benefit) Qualification: 12th Pass Fresher & Experience Both Welcome Salary Package: Fresher 12,000 in-hand Experience 13,00017,000 in-hand Attractive Incentives + Bonus PF + ESIC + All Benefits Fixed Day Shift + Rotational Week Off Friendly Office + Easy Work + Growth OpportunityOffice location - New Town
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  • 0 - 1 yrs
  • Kolkata
Business Process Outsourcing Customer Relationship Outbound Calling Voice Process Customer Service English Language
Job Title: Customer Support Executive (Voice/Chat)Location: Bhubaneswar & KolkataSalary: 20,000 onwards (based on experience & interview performance)
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  • 0 - 1 yrs
  • Tollygunge Kolkata
Basic Computer Skills Good Communication Skills Fluent in English Fresher and Experience Both Can Apply Customer Relationship Customer Service Voice Process English Language Outbound Calling Good Communication Customer Calling
Candidate will be calling the customer and get a feedback on the services.
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Urgent Requirement For Telecaller

WL Digital Marketing Pvt. Ltd.

  • 1 - 2 yrs
  • Kolkata
Outbound Calling Marketing Communication Voice Process Negotiation Skills
Tele callerJob Types: Tele Caller - Full-timeWork Location: RemoteWork Schedule: (Monday - Friday: 10 AM - 7 PM)Pay: up to 10,000 per monthAt We Love Digital Marketing we are looking for an engaging Tele caller to boost services by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. The candidate would also jot down important notes during conversations to facilitate follow-ups by our staff.To be successful as a telecaller, one should be able to convince even the toughest of individuals to purchase our offerings. A remarkable telecaller will suggest ways in which clients' feedback can be utilized to improve our services.Responsibilities - Engage prospective clients through outbound calls to introduce our services and products, creating lasting impressions and building trust.Respond promptly and professionally to inbound inquiries, offering accurate information and addressing concerns effectively.Keep detailed records of interactions in the CRM system, ensuring data accuracy for follow-ups and reporting.Consistently meet or exceed daily/weekly engagement targets, contributing to team success.Build and nurture positive client relationships to foster brand loyalty.Telecaller Requirements:0-1 year Tele calling in sales, or a similar role.0-1 yrs of B2B sales or lead generation is preferredExcellent verbal skills in English, with the ability to actively listen and respond effectively.Knowledge of Hindi and Bengali language is a requirement.Proactive, resilient, detail-oriented, and confident in managing client interactions professionally.Exposure to diverse viewpoints, cultural norms, and experiences.Ability to switch your communication style on a whim.Superb interpersonal, research, and record-keeping skills.Capacity to receive critique without internalizing it.Whats in It for You?Fixed shifts with proper breaks and structured work hours Work alongside a passionate and supportive team.
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  • 2 - 8 yrs
  • 9.0 Lac/Yr
  • Salt Lake Kolkata
Cold Calling Tele Marketing Tele Caller Telesales Executive Outbound Sales Outbound Calling Communication Skills Outbound Voice International Sales International Business Development Sales Development Representative Good Communication Skills ERP Sales Software Sales Software Solution Sales Technical Sales Appointment Setter Lead Generation Pre Sales Pipeline Management Inside Sales Technology Consultant Telecom Sales International BPO Voice Process Sales Techniques
- Identify and qualify leads: Responsible for researching and identifying potential leads through various channels such as cold calling, email campaigns, and networking events.- Build and maintain relationships with potential clients: Engage with leads to understand their needs and build rapport to convert them into qualified sales opportunities.- Conduct product demos and presentations: Showcase the company's products or services to prospective clients to demonstrate their value and benefits.- Collaborate with sales team: Work closely with the sales team to hand off qualified leads and provide necessary information to support the sales process.- Meet and exceed sales targets: Set and achieve sales goals to contribute to the overall growth and success of the business.- Excellent communication skills: Ability to effectively communicate with potential clients through various channels such as phone calls, emails, and in-person meetings.- Strong sales acumen: Demonstrated ability to understand customer needs, overcome objections, and close deals effectively.- Goal-oriented mindset: Motivated to achieve and exceed sales targets, with a focus on driving revenue and business growth.- Proven track record in sales: Previous experience in sales or lead generation, with a track record of meeting or exceeding sales targets.
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  • 0 - 6 yrs
  • 1.3 Lac/Yr
  • Bagdogra Darjeeling
Motivating Skill Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Telesales Tele Sales Tele Marketing
We are looking for a Tele Caller to join our team in Bagdogra, Darjeeling. This position is suitable for candidates with no experience as well as those with up to six years of experience. The job requires you to communicate effectively over the phone with our customers.Key Responsibilities:- **Make Outbound Calls**: You will call potential customers to introduce our services and gather information. It is important to maintain a friendly and professional tone during these calls.- **Handle Inbound Queries**: You will answer incoming calls from customers, addressing their questions and providing appropriate solutions. Your ability to listen carefully will help in understanding their needs.- **Maintain Records**: You will keep accurate and updated records of calls made and customer interactions. Good organization skills are essential for this task.- **Follow-Up Calls**: You will follow up with customers who have shown interest but have not yet made a decision. Persistent but polite follow-up can help convert leads into customers.Required Skills and Expectations:Candidates should have good communication skills, both verbal and written. A friendly and positive attitude is essential for delivering excellent customer service. Basic computer knowledge is necessary for record-keeping. We expect you to be punctual and dedicated to your work, as this role is crucial for connecting with our clients and helping drive business success.
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  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Siliguri
Telecommunication Outbound Calling Voice Process Negotiation Skills Convincing Power Cold Calling BPO Sales Customer Focus Call Center Basic Computers BPO Call Center Tele Marketing Telesales
Job Title: Telecalling ExecutiveJob Summary:We are looking for a motivated and energetic Telecalling Executive to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, and generating leads or sales. The ideal candidate should have excellent communication skills and a positive attitude.Key Responsibilities:Make outbound calls to potential and existing customersExplain products/services and generate interestHandle inbound calls and resolve customer queriesMaintain and update customer databaseFollow up on leads and convert them into salesAchieve daily/weekly/monthly targetsMaintain proper call records and reportsBuild strong customer relationshipsRequired Skills:Good communication and interpersonal skillsBasic computer knowledge (MS Excel, CRM tools)Ability to convince and negotiateFluent in Hindi/English (regional language is a plus)Good listening and problem-solving skillsQualification:Minimum 10+2 / Graduate (preferred)Freshers and experienced both can applyExperience:0-2 years (Telecalling / Customer Support / Sales preferred)Salary & Benefits:Fixed salary + IncentivesPerformance-based bonusesTraining and career growth opportunitiesWork Location:(You can add your office location here)Working Hours:6 days working (timing as per company policy)
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  • 0 - 3 yrs
  • 1.3 Lac/Yr
  • Female
  • Siliguri
Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills Inbound Negotiation Skills BPO Sales Cold Calling Voice Support Calling BPO Call Center Computer Skills Telemarketing
We are looking for a Tele Caller to join our team in Siliguri. This full-time position is ideal for motivated individuals looking to start or advance their careers in sales and customer service.The Tele Caller will be responsible for reaching out to potential clients over the phone, providing information about our products and services, and assisting customers with any inquiries. The role requires excellent communication skills and a friendly demeanor to build rapport with clients.Key Responsibilities:1. **Making Outbound Calls**: Contact potential customers to introduce our products and services, ensuring a clear and friendly communication style.2. **Customer Assistance**: Answer questions and address concerns of customers promptly, providing accurate information to help them make informed decisions.3. **Data Entry**: Maintain records of calls made and update customer information in the database, ensuring accuracy and confidentiality.4. **Follow-Up Calls**: Reconnect with potential leads to nurture relationships and encourage sales, demonstrating persistence and professionalism.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and be open to learning. Strong verbal communication skills are essential, as well as the ability to listen effectively. A good attitude towards teamwork and a proactive approach to problem-solving will be key to success in this role. Previous experience in customer service or sales is a plus but not required.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Shyamnagar North 24 Parganas
Fresher Domestic BPO Motivating Skill Voice Process Marketing Communication Cold Calling Tele Marketing Voice Support BPO Call Center Computer Skills Calling Convincing Power BPO Non Voice Outbound Calling Phone Banking Microsoft Excel KPO English Presentation Skills Telemarketing International BPO Typing Skills Inbound Negotiation Skills Outbound Sales BPO Sales BPO Telesales Tele Sales
We are looking for a motivated and energetic Tele Caller to join our team in Shyamnagar, North 24 Parganas. This full-time role is ideal for individuals seeking to begin their careers in customer communication. The position is specifically open to female candidates who have completed at least their 10th grade.Key Responsibilities:1. **Making Calls**: You will make outbound calls to potential customers, introducing them to our services and products in a friendly and professional manner. Your ability to communicate effectively will help build strong customer relations.2. **Updating Database**: After each call, you will need to update customer information and feedback in our system. Accurate record-keeping is essential to track interactions and improve future communications.3. **Responding to Inquiries**: You will handle incoming calls and inquiries from interested customers, providing them with information and answers to their questions. Your responsiveness will enhance customer satisfaction.4. **Meeting Targets**: Working towards daily and weekly call targets is an important part of the role. You will be expected to maintain a positive attitude while achieving the set goals.Required Skills and Expectations:Candidates should possess strong communication skills and a pleasant phone manner. A basic understanding of computers is necessary for data entry tasks. You should be enthusiastic, eager to learn, and capable of working independently as well as part of a team. Reliability and a commitment to improving customer experiences are crucial for success in this role.
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International Telecaller - Full Time - Freshers

Unicorn Call Point Media Pvt Ltd

Outbound Calling Voice Process International Voice Process Call Center International Voice International BPO Customer Care BPO Call Center Sales Cold Calling Telesales Executive
Manage outbound calls with a friendly and professional demeanour. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services.Develop and execute effective sales strategies to meet and exceed targets.
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