Outbound Calling Job Vacancies in Udyog Vihar Phase V

We are looking for a dedicated female Telecaller to join our team in Udyog Vihar Phase V. The ideal candidate should have at least one year of experience in telecalling and should be a minimum of 12th grade pass.**Key Responsibilities:**- **Make Outbound Calls:** You will be required to reach out to potential customers over the phone to promote our products or services, ensuring clear communication and engagement.- **Provide Information:** Explain the features and benefits of our offerings to customers, answering their queries effectively and persuasively.- **Customer Follow-up:** Regularly follow up with leads to convert them into sales, maintaining a record of conversations and customer preferences.- **Record Keeping:** Maintain accurate records of calls, customer interactions, and transactions in the database for future reference and reporting.- **Team Collaboration:** Work closely with the sales and marketing teams to share feedback and improve calling strategies, contributing to overall team objectives.**Required Skills and Expectations:**The candidate should possess excellent communication and interpersonal skills to connect with customers effectively. A persuasive attitude and the ability to listen actively are essential. Strong organizational skills are necessary for managing customer records and follow-ups. The Telecaller should be self-motivated and able to work under pressure to meet targets. Proficiency in basic computer skills, along with a friendly demeanor, will enhance the overall customer experience. Additionally, a commitment to providing exceptional customer service is crucial.

Job Title: Call Centre Agent - Wellness & Beauty IndustryLocation: Gurugram Udyog Vihar Phase 5Job Type: Full-timeReports to: Call Centre TL/Call Centre ManagerJob OverviewWe are seeking a passionate and customer focused Call Centre Agent to join our team in the wellness and beauty industry. You will be responsible for answering customer inquiries, providing expert advice on skincare, beauty products, and wellness solutions, and ensuring a positive experience for our clients.Key Responsibilities:-1. Respond to inbound and outbound calls related to health, wellness, and beauty products, services, and supplements.2. Assist with booking appointments at clinics and provide information about services based on customer needs and address and resolve issues & queries regarding bookings, clinic locations, and service concerns.3. Educate customers on new product launches, promotions, upcoming offers and wellness discounts.4. Maintain accurate records of customer interactions, preferences, and feedback.5. Ensure customer satisfaction by providing timely and professional solutions.6. Collaborate with teams (e.g., Sales, Marketing, Operations, Quality & Trainings) to meet customer needs and improve services.Qualifications High school diploma or equivalent; college degree in any stream. (Preferred BSC. - Beauty, wellness, or a related field preferred. Previous experience in a customer service or any call centre role would work. (Preferably in the beauty or wellness industry). Strong verbal communication skills with a warm, engaging, and professional tone. Knowledge of skincare, beauty products, or wellness supplements is highly desirable. Ability to empathize with customers and offer tailored solutions to their needs. Excellent problem-solving and conflict resolution abilities. Comfortable using customer service software and basic computer applications.Soft Skills & Abilities1. Empathy: Build trust, Active Listening: Understand needs, Clear Communication, Simplify explanations, Patience: Stay calm, Problem - Solving, Sensitivity: Respect privacy, Adaptability: Adjust to changes, Professionalism: Be honest and accurate.These skills are required foster trust and strong client relationships.Benefits Competitive salary and performance - based incentives. Health, wellness, and beauty product discounts. On the job Training on the latest beauty and wellness trends. Opportunities for career growth and development. Salary - 25000/- to 35000/- + IncentivesIf you have a passion for beauty, wellness, and customer service, apply today to join our team and help others feel their best!

Title: BPO Telesales ExecutiveSalary: Upto 18k+ Unlimited IncentivesContact: Sweta, 7303044215

Call-Center Executive/BPO (Remote, India) About Company: Yellow Calls is a fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring. We are expanding our international team and looking for a motivated Business Development Executive to drive new client growth. https://yellowcalls.in/About the RoleAs a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy.Only candidates with Outbound Telesales Cold Calling / Warm Calling Location: Gurugram, Haryana (Hybrid/On-site) Position/Employment type: Remote - Shift Timings: 9:30 to 6:30 Pm & 6:30 to 3:30 Am Salary: 14.000-17.000 Rs Net/month Experience: 1+ years in BPO, call center Key Responsibilities: Make Outbound Calls to potential customers to promote and sell products/services and make feedback. Calls Understand customer needs and offer suitable products/services Follow scripts and sales techniques to persuade customersFollow up with interested prospects to close sales Introduce the company's products or services to customers clearly and persuasively Understand and explain the key features, benefits, and pricing of the product or service being offered. Record and Maintain Customer Data Requirements: Languages: English, Hindi both fluent; Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelors degree preferred. 12 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skillsWhat We Offer: Competitive salary with performance bonuses 28 paid vacation daysGrowth in an international, collaborative team Internet costs compensation