Outbound Calling Job Vacancies in Durgapur

Client Management: Act as the main point of contact for assigned clients and handle their day-to-day needs.Relationship Building: Develop long-term, trust-based relationships with clients.Client Onboarding: Assist new clients with onboarding, documentation, and service setup.Communication: Regularly update clients on products, services, and company initiatives.Issue Resolution: Address client concerns, complaints, or service issues promptly and professionally.Coordination: Liaise with internal teams (sales, operations, finance, support) to meet client requirements.Account Growth: Identify upselling or cross-selling opportunities based on client needs.Reporting: Maintain client records, prepare reports, and track interactions in CRM systems.

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions

Call the customers and collect EMI from them on call.Experience : 0 - 1 Years Education : 12th / Under Graduate / Graduation - Any Specialization Location : Durgapur Type of Employment Full time Job Shift : General Shift(9.30 AM - 7.00 PM) Salary Package : 8000 - 12000 Rupees Per MonthNote : Basic computer knowledge required.Only Interested Candidate can call or WhatsAppSuraj Chaudhary (H R ) :- 9696577300

We have Requirement of Call Centre Executive for MNC Company at Kolkata and Durgapur.... Candidate Should have Good Knowledge in English.. There are Two Types of job 1. Voice Process2. Non Voice ProcessCandidate Should be Graduate in Any Stream.........Fluency In English....Salary are Negotiable... * Interested Candidates can Apply immidiately.... Fresher candidates Can Also Apply For this Post..............