Outbound Calling Fresher Jobs in Vadapalani

To Attend the Inbound Calls of Customers in Retail Liabilities and Process the Queries & Requests to Customer's Satisfaction.to Identify and Convert the Opportunities for Cross Selling (banking Product) On Customer's Call.ensure Customer Delight and Consistent Service Experience, Including Timely Resolution of Customer Queries/issues.

We are looking for a tele caller persons.

Act as the key point of contact between the organization and its customersAnswer customer queries, offer advice, and introduce new health insurance policiesConvince customers and demonstrate/present the policiesMaintain accurate records and databasesReview sales performance and aim to achieve monthly/annual targetsGood communication skills are essential

Free lunch provided

Making calls: Making outbound calls to potential customers to promote products or services, or handling incoming calls from customers Explaining products: Explaining the features, benefits, and pricing of products to customers Persuading customers: Persuading customers to make purchases or schedule appointmentsCustomer service: Handling customer inquiries or complaints, and resolving customer issuesRecord keeping: Maintaining accurate records of customer interactions in a databaseFollowing up: Following up with customers to provide new products or services, and documenting customer feedback Building relationships: Building and maintaining positive relationships with future prospectsTelecallers should have excellent verbal communication and persuasion skills, as well as good listening and customer handling skills. They should also be able to handle pressure

JOB RESPONSIBILITES ;* MANAGE OUTBOARD CALLS IN A TIMELY MANNER. * FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS .* IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS. REQUIREMENTS AND SKILLS * PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE . * TRACK RECORD OF OVER - ACHIEVING QUOTA .* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.* ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY .* HIGH SCHOOL DEGREE .

As a Telesales Executive, your primary responsibility is to generate sales through outbound calls, engaging potential customers, and promoting products.

We are looking for an ISR to boost our sales by communicating with possible and potential customers/clients. A candidate must gather information about the company and suggest a probable product and service. To be able to provide the best telecalling experience, you must know how to convince the toughest of the client to purchase our offering.Responsibilities: Reach potential or existing clients and explain the product using predefined scripts (which can be enhanced). Conveying verbal acknowledgments of offers to our Sales group for closing. Considering the details of each offering and staying side by side with updates to these contributions. Acquiring and updating a company's contact details in CRM. Regularly Follow Up with active or old customers.Qualifications:Proven knowledge( or) experience as a telesales representative or other customer service role.Excellent knowledge of the English languageBasic knowledge of computer programs like (CRM software) and Proven track record of successfully meeting sales quota over the phone.Ability to switch communication styles.Skills:Proficient in communication and interpersonal skillsResearch and record-keeping skillsVerbal communicationOutstanding negotiation skills to resolve issues and address complaintsData entry and Telephone skillsClosing skills

Freshers and Experienced candidates are required for a banking product. The company provides best Salary and Incentives to the right candidate,

We are looking for a tele calling person.