Operations Manager Job Vacancies in Sambalpur

We are looking for a Ground Staff Supervisor to oversee daily operations at our Sambalpur office. This role is ideal for freshers who have completed their 10th grade. The supervisor will ensure efficient ground handling and provide support to the team.Key Responsibilities:1. Supervising Operations: You will be responsible for managing ground staff activities, ensuring that all tasks are completed smoothly and on time.2. Team Coordination: You will work closely with the team to organize work schedules and ensure everyone understands their roles and responsibilities.3. Customer Assistance: Providing excellent customer service will be part of your role. You'll assist passengers with their inquiries and ensure a pleasant experience.4. Safety Compliance: You'll ensure that all safety protocols are followed during operations, maintaining a secure environment for both staff and passengers.5. Reporting: You will need to document daily operations, noting any issues that arise and reporting them to management.Required Skills and Expectations:The ideal candidate should have strong communication skills to interact with staff and customers effectively. Being detail-oriented is important to ensure tasks are completed accurately. A good team player is essential as collaboration with team members is key. You should also possess basic computing skills to manage reports and schedules, along with a positive attitude and enthusiasm for the role. This position offers a great opportunity to learn and grow in the aviation industry.

A Passenger Service Executive (PSE) is a vital part of the aviation industry, primarily responsible for ensuring that passengers have a seamless and enjoyable travel experience. This role involves direct interaction with customers at various stages of their journey, from check-in to boarding and beyond.Key ResponsibilitiesCheck-In Procedures: The PSE is responsible for checking in passengers, verifying travel documents, and issuing boarding passes.Baggage Handling: They assist passengers with baggage check-in and retrieval, ensuring compliance with airline policies regarding weight limits and prohibited items.Customer Assistance: The PSE provides information about flight schedules, delays, cancellations, and assists passengers with special needs or requests.Problem Resolution: They address passenger inquiries and resolve any issues or concerns that may arise during the travel process.Compliance: Ensuring compliance with all airline and airport regulations is crucial. This includes conducting security checks as required.Coordination: The PSE coordinates with other airport staff and airline personnel to ensure smooth operations throughout the passengers journey.Emergency Procedures: In case of emergencies, they assist with emergency procedures and evacuations if necessary.Skills RequiredCommunication Skills: Excellent verbal and written communication skills are essential for interacting effectively with passengers and colleagues.Customer Service Orientation: A strong focus on customer service is critical to meet passenger needs efficiently.Problem-Solving Abilities: The ability to think quickly and resolve issues under pressure is vital in this role.Attention to Detail: Precision in handling documentation and following procedures ensures compliance with regulations.Technical Proficiency: Familiarity with computer systems used for ticketing, reservations, and baggage handling is necessary.