Operations Manager Job Vacancies in Dibrugarh

We are looking for a dedicated Hospitality Executive to join our team in Dibrugarh. This role is ideal for individuals who are enthusiastic about providing excellent service and have a desire to grow in the hospitality sector. Key Responsibilities:- **Customer Service**: Interact with guests to ensure their needs are met, addressing any questions or concerns they may have.- **Check-In / Check-Out**: Manage the check-in and check-out processes efficiently to ensure a smooth experience for guests.- **Reservations Management**: Assist in handling reservations, including processing online bookings and confirming guest information.- **Issue Resolution**: Address any issues or complaints guests may have during their stay, striving for immediate resolution to enhance guest satisfaction.- **Collaboration with Team**: Work closely with other departments, such as housekeeping and food service, to ensure a seamless experience for guests.Required Skills and Expectations:- Candidates should have a minimum educational qualification of 12th pass. - Excellent communication skills are essential for effective interaction with guests and team members.- A friendly and positive attitude towards customer service is crucial, as this role involves direct guest engagement.- Basic computer literacy, including familiarity with reservation and management software, is preferred.- A willingness to work in a fast-paced environment, staying adaptable to changing situations.This full-time role requires a commitment to working from our office in Dibrugarh, perfect for those beginning their career in hospitality or looking to gain more experience.

Job Summary:The Ramp Officer is responsible for coordinating and supervising all aircraft ramp activities to ensure safe, timely, and efficient ground handling operations. This includes overseeing baggage and cargo loading/unloading, aircraft marshalling, fueling coordination, and maintaining ramp safety standards in compliance with airport and airline procedures.Key Responsibilities:1. Aircraft Handling & CoordinationOversee aircraft arrival and departure procedures.Marshal aircraft to and from parking bays safely and efficiently.Coordinate with flight crew, dispatchers, and other ground service teams to ensure smooth turnaround.Monitor ramp operations to prevent damage to aircraft, equipment, or personnel.Ensure ground support equipment (GSE) is positioned and operated correctly.2. Baggage & Cargo OperationsSupervise loading and unloading of baggage, cargo, and mail according to load plans.Ensure proper segregation of priority, fragile, and transfer baggage.Verify weight and balance documentation before aircraft pushback.Coordinate with cargo and load control teams for accuracy and compliance.3. Safety & ComplianceEnforce all ramp safety rules and personal protective equipment (PPE) usage.Conduct regular ramp safety checks and incident reporting.Ensure compliance with airport authority, airline, and DGCA safety standards.Respond immediately to emergencies or irregularities on the ramp area.4. Equipment & Resource ManagementMonitor and maintain ramp equipment, ensuring it is in good working condition.Report any equipment defects or safety concerns promptly.Coordinate manpower allocation to meet flight schedules efficiently.5. Communication & DocumentationLiaise with Air Traffic Control (ATC), Operations Control, and airline representatives.Maintain accurate records of ramp operations, flight movements, and delays.Prepare reports related to ramp performance, safety incidents, or operational disruptions.Required Skills & CompetenciesKnowledge of aircraft ground handling procedures.Familiarity with GSE (Ground Support Equipment) and ramp safety protocols.Strong teamwork and communication skills.Leadership ability for supervising ground crew.High attention to safety, detail, and time efficiency.Ability to handle stressful or time-critical situations.Basic computer literacy (MS Office, ramp management systems).Qualifications & ExperienceEducation: Minimum 10+2 / Diploma or Bachelors Degree (preferably in Aviation, Logistics, or related field).Experience: 06 years in ground handling or ramp operations (airline or airport environment preferred).Certifications (Preferred):Ramp Safety TrainingAirside Driving Permit (ADP)Dangerous Goods Regulations (DGR) AwarenessWork ConditionsWork primarily on airport ramp/apron areas.Rotational shifts, including nights, weekends, and holidays.Exposure to noise, weather conditions, and time-critical operational environments.

As a Back Office Executive, you will be responsible for handling various back office operations within the company. Your primary role will involve processing transactions, analyzing data, coordinating with different departments, and providing administrative support. You will also be required to handle accounts processing, financial tasks, data entry, and assist in airport operations such as help desk operations, baggage handling, and flight reservations. Key responsibilities:- Process transactions and data accurately and efficiently- Analyze and interpret data to provide insights and make recommendations.

Branch Operations Specialist DutiesOversee day-to-day operations of branch locationEnsure efficient and compliant handling of customer transactionsTrain and supervise branch staffDevelop and implement operational proceduresMonitor branch performance and identify areas for improvementBranch Operations Specialist SkillsBranch operations specialistBranch Operations Specialist RequirementsExperience in branch operationsKnowledge of banking processes and proceduresStrong organizational and time management skillsExcellent communication and interpersonal abilitiesAbility to work independently and as part of a teamAttention to detail

Design and implement effective sales strategies to achieve company targets and drive market share growth.Lead, mentor, and motivate the sales team to maximize performance, productivity, and professional development.Analyze sales performance metrics and develop actionable plans to improve performance and achieve objectives.Conduct thorough market research and analysis to identify trends, opportunities, and competitive landscape, providing insights for strategic decision-making.Build and maintain strong relationships with key healthcare professionals, institutions, and distributors to enhance brand visibility and loyalty.Organize training sessions for the sales team to ensure they are knowledgeable about products, market trends, and effective sales techniques.Prepare and present regular sales reports to senior management, outlining performance against targets, market insights, and future strategies.

Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform

Job Openings for 51 10th 12th OR ITI AIRPORT GROUND STAFF JOB Jobs for Freshers in Tirupati, Kadapa, Vijayawada Guntur Highway, Dibrugarh, Ranchi, Raipur, Chhattisgarh, Ahmedabad, Jamnagar, Mangalore, Bangalore, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management with Good knowledge in Ground Operation, Ground Management, Ground Manager, Ground Staff, Ground Hostess, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Supervisor, Airport Cargo Loader, Aircraft Maintenance Technician, Airline Customer Service, Airlines Transition Captain, Aviation Security, Flight Attendant, Flight Stewardess, Back Office Sales, Marketing, Basic Computer Skills, 12th Pass, freshers etc.

The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents