●being a mentor and guide, who potential learners can look up to for career advice.
● counselling potential learners, helping them plan their career path and understanding how
upgrad can catalyse their career.
●carrying weekly enrolment/revenue and collection targets.
●establishing the uniqueness and effectiveness of upgrad's model of online/blended learning.
● owning the complete sales closing life cycle for leads assigned to you. this includes making
phone/video calls, product demonstration, sales closing and post-sales relationship management.
● maintaining a detailed database of all the interactions on the crm with the leads and providing
constant feedback to the marketing team on lead quality. what are we looking for?
● individual with outstanding english communication skills (written and verbal), interpersonal and
presentation skills.
● hardworking individuals with high dedication and extreme determination.∙ experience in edtech
sales would be an advantage.
●rockstar sales performers with proven track records.
● great listeners and trustworthy individuals who can bond with our potential learners. individuals
with the ability to approach any situation with patience and powerful empathy.
● individuals who take a disciplined approach towards building funnels, tracking feedback,
prioritising tasks and overachieving targets and deadlines.
● sales bent of mind, to understand and effectively communicate what upgrad is offering to its
prospective learners and achieve revenue targets.
●passion for always delivering the highest levels of customer service.
●basic proficiency in ms office suite is required.
what are your deliverables / kpi's?
●minimum of 100+ dials every day with 40+ connects.
●2 hours of talk time on an average per day & 1 video session
●2 enrolled students per week.
●weekly revenue targets to be met consistently.