IT Engineer Graduate Experience Jobs in Bangalore

Key Responsibilities: Cloud EngineerDesign, implement, and manage CI/CD pipelinesAutomate deployments and infrastructure using tools like Terraform/AnsibleMonitor system performance and ensure high availabilityRequirements:Experience with AWS/AzureKnowledge of Docker, Kubernetes, and scriptingStrong problem-solving skillsBrief Summary:Responsible for automating and optimizing cloud infrastructure and deployment processes.

Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Key Responsibilities: Technical Support: Provide expert technical assistance to customers, answering inquiries, troubleshooting issues, and offering solutions related to our electronics components. Customer Interaction: Interact with customers via email, phone, and live chat to address their technical inquiries, product specifications, and application-related questions. Product Knowledge: Maintain an up-to-date understanding of our product catalog, features, and applications to effectively communicate and provide solutions to customers. Products included but not limited to Passives, Semiconductors (Discrete and ICs), Connectors and cables, Electromechanical products, power supplies and circuit protection, test and Measurements, Opto-Electronics, etc., Inside Sales Support: Collaborate with the inside sales team to assist in identifying customer needs, recommending products, and ensuring customer satisfaction throughout the sales process. Documentation: Document customer interactions and technical solutions, contributing to a knowledge database for reference and training purposes. Problem Solving: Analyze technical challenges and collaborate with cross-functional teams to resolve customer issues effectively and efficiently. Product Improvement: Provide feedback and insights on customer experiences and needs to contribute to product improvements and development. Qualifications Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. Proven experience in the electronics industry, including knowledge of electronic components and their applications. Strong technical acumen, with the ability to understand and explain complex technical concepts to non-technical customers. Excellent communication skills, both written and verbal, with a professional and customer-centric approach. Ability to work independently, prioritize tasks, and manage multiple customer inquiries simultaneously. Familiarity with CRM software and other relevant tools for tracking and managing customer interactions (Added advantage) Problem-solving skills and a commitment to providing top-notch technical support to customers. Work Experience: Typically, 3+ years with a bachelor's or equivalent. Shift timings: UK/US shift hours

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job Openings for 3 Application Support Engineer Jobs with minimum 1 Year Experience in Bangalore, having Educational qualification of Bachelor Degree Or Any Master Degree with Good knowledge in Technical Support, Application Support, App Support, IT Support, Mobile Application Developer, Technical Skills, Software Support, Tool Maintenance etc.

Primary Responsibilities 1. Provide overall end-user Planview Configuration Support and Training. 2. User Provisioning and DE provisioning User IDs for the organization. 3. Resource management, database additions and deactivations which includes adding resource attributes such as Team, Role, Experience, Resource Rates. 4. Assist with adding, editing and creating new fields as per the requirement of the project teams. Additional Responsibilities 1. Lead/Assist with running various existing governance activities as mentioned below. a. Provide support to deliver the maximum value and benefits from projects and programs within the IT portfolio. b. Facilitate New Hire creation and existing Associate/Contractor Terminations in Planview. c. Generate Timesheet Compliance reports (weekly/monthly) and ensure Project status reports are published on time. d. Conduct Training sessions with Project Managers to prepare them for Project Review Meetings e. Creation of new Projects using Planview which includes use of reusable templates. f. Execute the creation and maintenance of the required project portfolio documentation and artifacts. Shift Timings: 2:30 pm to 11:30 pm Work mode: Hybrid

Job Description: -To provide technical support and assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest.To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels.Job Details or accountabilities: -- Serve as the first point of contact for customers seeking technical assistance through variouschannels like phone, chat and email.- Experience in Core IT Support, Addressing Clients Worldwide- Experience troubleshooting and configuring desktop hardware and associated peripherals.- Experience In Multi-Factor Authentication and RSA SecurID- Experience In Virtual Desktop Instances (Oracle / Citrix)- Ability to work in a team environment and communicate effectively through chat systems (e.g.Microsoft teams, Skype)- Experience in ServiceDesk Ticketing Tool ServiceNow.- Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting.- Experience working in a fast-paced environment.- Strong customer service experience.- Excellent communication skills.- Ability to multitask well.- Real time Ticket creation and documentation.- Ability to perform tasks within SLAs.- Perform remote troubleshooting through diagnostic techniques and pertinent questions.- Determine the best solution based on the SOPs / KBs related to the issue and the relevantdetails provided by customers.- Walk the customer through the problem-solving process.- Escalate unresolved issues to the next level of support personnel.- Provide accurate information on IT products or services.- Record events and problems and their resolution in logs.- Follow-up and update

Required Skills:Comprehensive knowledge of RHEL system administration, including installation, configuration, and management of Red Hat Enterprise Linux servers.Deep understanding of Red Hat Satellite Administration, including the configuration and management of patch management, software repositories, and provisioning.Strong technical skills in Ansible Administration, including deployment, automation of tasks, writing playbooks, and managing inventories.Exceptional troubleshooting skills, with the ability to diagnose and resolve complex technical issues quickly and effectively.Strong knowledge of security compliance, and implementing best practices to protect against security threats and vulnerabilities.Closely work with business teams to understand the requirements and provide support as needed and ability to work independently and as part of a team.Awareness of ITIL concept Good Communication learning and documentation skills.Good understanding of ServiceNow ticketing tool.Good written and verbal communication skills, with the ability to effectively convey technical information to both technical and non-technical audiences.Flexible to work evening/night hours and weekends long term if required.Experience with virtualized environments (VMWare) is preferred.RHCSA and/or RHCSE are preferred.

Should have hands on knowledge on Network Security like Firewall, SSL, SSO, Identity and Access Management, Webfiltering, Anti Virus and others.Should have hands on Knowledge on Windows and Linux platform.Should have worked on Active Directory, LDAP and others.Should have knowledge on Products like RSA, Websense, Bluecoat Checkpoint, Cisco and other similar security products.

2 to 3 years of experience in a similar role, preferably in a network operations center environment.Solid understanding of network protocols, routing, switching, and security concepts.Proficiency in network monitoring and management tools such as SolarWinds, Nagios, or PRTG.Familiarity with network devices and technologies, including routers, switches, firewalls, and load balancers.Basic knowledge of TCP/IP, DHCP, DNS, VPN, and other network protocols.

IT Support & Facilities Sr Executive Job Description Responsibilities: Provide technical assistance with computer hardware and software for employees. Perform hardware and software installations, configurations, performance metrics and updates for employees as needed. Maintaining databases and ensuring system security. Managing the procurement of products and services and assisting in pricing products or services used by the company. Ensure all records are kept properly and consistently. Communicate, coordinate and build strong relationships with property managers, brokers, vendors and other third parties as per the need. Develop, maintain and analyze, evaluate supplier performance and relationships respectively. Ensure in-office supplies are adequate in quantity and quality. Take care of the employee onboarding and engagement process- welcome kit and goodies dispatch, creation of email ID, maintain employee records from joining to exit. Managing Day to day Operations like - upkeep of facility, effective Housekeeping, Horticulture, Security services etc. Resolving Maintenance related queries of the facilities. To ensure staff supervision & work allocation at the facility. Requirements: Experience range: 3 to 5 years Previous working experience in IT support & Facilities for 3 years. Have experience managing a large scale of employees. Outstanding mathematical and critical thinking skills Excellent communication and presentation skills Strong organizational, interpersonal, and negotiation skills Highly developed attention to detail Good at multitasking. Ability to work independently and in a team environment. Ability to work in a fast-paced environment Proficient in MS Office and relevant software

Installation and configuration of Windows based operating systems (Windows 7,8&10) Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup. Troubleshooting all types of Hardware and software applications problems. Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery. Configuring & troubleshooting of printer, scanner & LAN related issues reported by users Installation and configuring of wireless Data Cards in users laptops. Exposure in Active Directory user creation & deletion Maintenance and Troubleshooting of connectivity problems using Ping, Trace route. Troubleshooting hardware, software & networking problems. User group policies creation & modification Monitoring of virus issues through Symantec Endpoint Protection antivirus. Regular data & mail backup of MS outlook (PST files). Password creation & resetting to end users through remote desktop Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express

Primary Skill Requirements:- Minimum of 3 years of experience in Production Management.- Proficiency in Project Management Software such as Jira, Basecamp, and Trello.- Ability to draft detailed Project Requirement Documentation and Developer Requirements.- Technical expertise in software design, delivery flows, and technology research.- Experience collaborating with designers on Wireframes, software diagrams, and proficient usage of Whimsical, Figma, Zeplin, and Adobe XD.- Familiarity with QA and Testing Documentations.- Basic understanding of Cloud infrastructure, including AWS and GCP.- Fundamental knowledge of front-end technologies like CSS/HTML and MERN stack.Job Responsibilities:- Facilitate the coordination of meetings among cross-functional teams, ensuring effective communication and collaboration.- Develop comprehensive project plans and timelines, including scheduling cutover dates for seamless project execution.- Initiate and manage change requests in alignment with project requirements and objectives.- Collaborate closely with architects to identify and overcome migration plan roadblocks, ensuring a smooth transition process.- Serve as a liaison between the client, Tech Lead/Solution Architect, and assigned developers, fostering clear communication and alignment.- Obtain necessary approvals from security, business, and IT stakeholders to ensure project compliance and adherence to regulations.- Lead and oversee project management activities, emphasizing scope, cost, schedule, quality, and risk management.- Demonstrate a solid understanding of IT principles and industry best practices, contributing to project success through informed decision-making.- Maintain accurate and up-to-date project documentation, utilizing appropriate tags and updates to facilitate streamlined communication.

Laptop and Desktop installation &support, Email configuration and backup, Network issue, Printer installation and problem solving, Internet issue solving, User account creation for Active Directory, Exchange Mailboxes and VPN and remote dial-in users

Job Openings for 2 Software Implementation Engineer Jobs with minimum 1 Year Experience in Bangalore / Bengaluru, Karnataka,Basic SQL, HTML, Software Development Life Cycle, having Educational qualification of : B.Tech/B.E with Good knowledge in SQL Server,Software Implementation, Basic SQL, HTML, Software Development Life Cycle etc.

Urgent Hiring Network Support EngineerCompany : Tech MahindraSalary : 20KDail HR Recruiter from10 AM to 5 PMEvision Technoserve (ISO 9001-2015) Hiring Fresher

End user installation & support like Desktop/laptop imaging, Microsoft Outlook client issues, unified communication like Lync/webex, video conferencing issues, audio conferencing issues, remote access vpn end user issues, handheld device configurations and any other technical support activities as instructed. Network knowledge like Ping, Trace root, NSLookup, TCP/UDP Ports, IP addressing & subnets, ftp and basic troubleshooting skills at end user IT devices IT Asset inventory knowledge and coordinating with vendors for warranty replacements, material inward/outwards of IT materials Resolving service requests/incidents by understanding priority, adhering SLA and processes and managing timely communication with End user

Good understanding of, and experience with Information Risk Management, IT Security and Compliance and Security Controls and AuditAdvanced understanding of internal and external IT security standards, SOX, PCI, SOC2/1, ISO27001 standards and relevant legal compliance aspects.Robust understanding of, and solid experiences with the impact of Security on application development and operations as well as the IT Infrastructure.Ability to promote high performance teams, working with inclusiveness and cultural diversity, across organizational boundaries.Good understanding of cloud security requirements and third-party control assurance.Ability to interface with different groups (Third parties, Business and IT) internal and external to IT (security) and to network globally across Group businesses, as well as with external groups.Technical knowledge & relevant experience in security domains /technologies related to:Infrastructure/Network securityIdentity and Access ManagementBusiness Impact AssessmentApplication securityData Leakage PreventionEnd-Point ProtectionWeb filtering technologies, Proxies and firewalls.Vulnerability Assessment / Penetration TestingKnowledge of Data Security Standards, Privacy PrinciplesDriving Platform / Application security and complianceAbility to foresee and identify mitigation strategies for RisksCandidate must also:Display excellent communicating and influencing skillsDisplay analytical and problem-solving skillsBe pro-active and self-motivatedDisplay strong interpersonal and negotiating skills with all levels of staff.Display Ability and eagerness to quickly learn new technologies.QualificationsA qualification in CISSP, CISA, CRISC or CISM

System administration/computer hardware/software/desktop support

Roles and Responsibilities : You would be engaged in : Ensuring low down time for production desktops. Preventive / Corrective maintenance of all the desktops. Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues. Responsible for Backups and Restore of critical data according to users request. Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues. Ensuring Encryption in all Laptop users for data security, and EFS backup Managing and updating Windows patches for Desktops and Laptops. UPS Monitoring Providing Mobile devices support (Microsoft Active Sync) for corporate users Managing and Maintaining Projectors for Meeting and Conference purpose. Providing support for Voice communications Deploying, Managing and configuring network Printer. Interacting with Vendors for Hardware & Software SupportInterested Candidates,

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Own projects, solutions, and key responsibilities within a larger business initiative Handle business-critical IT tasks and systems that provide commercial advantage in a global marketplace Enable faster and smarter business processes and implement analytics for meaningful insights Nurture dependable IT infrastructure and networking thats always up and running Partner with internal and external partners to communicate project status, activities, and achievementsOther desirable skills: Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching Experience in project management, application design and integration, and cloud computing Expertise in creating, analyzing, and repairing large-scale distributed systems Creating volumes, assigning to servers and remote replication Experience with Linux servers in virtualized environments Familiarity with the fundamentals of Linux scripting languages Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, nginx, etc. Strong grasp on configuration management tools, such as Puppet and Chef, depending on project requirements Familiarity with load balancing, firewalls, etc. Proficient with network tools such as iptables, Linux IPVS, HAProxy, etc. depending on specific project needs Experience with virtualization technologies, such as Xen depending on project requirements