Desktop Support Engineer

  • icon job experience 1 - 4 Years
  • icon job opening 3 Openings
  • icon salary 2.5-3.0 Lac/Yr
  • icon job location Bangalore
  • Face-to-Face interview Face-to-Face interview

Job Description

End user installation & support like Desktop/laptop imaging,

Microsoft Outlook client issues,

unified communication like Lync/webex, video conferencing issues, audio conferencing issues, remote access vpn end user issues,

handheld device configurations and any other technical support activities as instructed.

Network knowledge like Ping, Trace root, NSLookup, TCP/UDP Ports, IP addressing & subnets, ftp and basic troubleshooting skills at end user IT devices

IT Asset inventory knowledge and coordinating with vendors for warranty replacements, material inward/outwards of IT materials

Resolving service requests/incidents by understanding priority, adhering SLA and processes and managing timely communication with End user
  • Experience

    1 - 4 Years

  • No. of Openings

    3

  • Education

    Diploma, Professional Degree, Any Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, M.B.A/PGDM

  • Role

    Desktop Support Engineer

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About MindSquare Technologies

MindSquare is not a typical outsourcing company. Talented, driven and principled people who are passionate about IT services, came together because they wanted to do something special. Special work for our clients is the front line, revolutionizing the way the industry works is a gradual effect, improving Industry through services is our long term goal.
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