Desktop Support Engineer

3ag Network Solutionspvt Ltd

Installation and configuration of Windows based operating systems (Windows 7,8&10)

Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.

Troubleshooting all types of Hardware and software applications problems.

Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery.

Configuring & troubleshooting of printer, scanner & LAN related issues reported by users

Installation and configuring of wireless Data Cards in users laptops.

Exposure in Active Directory user creation & deletion

Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.

Troubleshooting hardware, software & networking problems.

User group policies creation & modification

Monitoring of virus issues through Symantec Endpoint Protection antivirus.

Regular data & mail backup of MS outlook (PST files).

Password creation & resetting to end users through remote desktop

Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express

Experience : 1 - 2 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Desktop Support Engineer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India