International Voice Process Graduate Fresher Jobs in Mumbai

Job Title: Telecaller - Insurance Process/Product ProcessCompany: Venture AllocatorsLocation: MumbaiSalary: 19,000 - 22,000 per monthShift: 8 AM - 8 PM (Any 9-hour shift)Weekly Off: Sunday (Fixed)Role:Handle customer queries via calls and chat for insurance products and services.Eligibility:Graduate (Freshers & experienced candidates welcome)Sales experience preferred but not mandatoryGood communication skills requiredSkills Required:Strong verbal communicationBasic computer knowledgeCustomer-handling ability

Responsibilities:1. Handle inbound and outbound calls in an international voice process.2. Assist customers with queries and provide solutions in a professional manner.3. Maintain customer satisfaction by delivering high-quality service.4. Follow communication procedures, guidelines, and policies.5. Meet monthly targets and KPIs set by the management.6. Update customer information accurately in the CRM system.7. Work in US shift timings to cater to customers in different time zones.

Location - MUMBAI MALAD WEST & GURUGRAM, Pune9 hours working shift5 Days working Rotational ShiftsSalary upto 40kExcellent communication in EnglishGrad fresher/Experienced & UG with 6 months experienceImmediate Joiner WhatsApp resume - 7011959071

Roles and ResponsibilitiesResponsible for chasing outstanding invoices from customers of our clients.Contact overdue customers and chases for payment in accordance with rules set by the engagementProactively collect and escalate overdue accounts and ensures customer payment to termsDocument customer interactions into systemMaintain a ledger as part of the credit teamPerforms basic reconciliationsFollow control and compliance regulationsMaintain accurate and up to date customer details and account recordsAble to communicate with key stakeholders across different levels in a manner that leads to desired outcomesDesired Skills:Must have Experience in Fresher and Experience (BPO and non BPO) both can applyMust have experience on Tele-collection/Tele performance in internationalDebt collection /recovery experience is a plusGood Communication & Verbal skillsProficient Negotiation skillsExperience: 0 to 7 Years

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Hiring for Phone banking officer.Location: - Noida/Chennai/MumbaiShift Timing: - 24/7 rotational shifts and week offs. No Night shifts for femalesNo transport facility is providedOnly Annual performance bonus and no monthly incentivesKey Responsibilities: Be the best for our customers by- Displaying complete onus to customers queries / problems- Delivering service with requisite courtesy and accuracy- Adhering to product and process requirements, with nil errors- Escalating customer issues to the right internal stakeholders- Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by- Complying to service and sales guidelines- Achieving Call Quality targets- Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like- Loans and mortgages- Priority / elite accountsQualifications:Optimal qualification for success on the job is: Graduate or Postgraduate from a recognized institution. 0- 5 years relevant role in voice customer service.Role Proficiencies:For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.Interested can contact on 7827275412

1. Company Name - Job Cafe Solutions 2. Mobile Number - 99205484663. Email id - jobcafesolution@gmail.com4. Address - Mahape Ghansoli,Navi Mumbai 5. Post name - Inbound / Outbound Process6. Work place-Thane/Ghansoli7. Education details- HSC & above 8. Number of vacancy-709. Min.max salary 29k to 35k CTC 10. Fresher's can Apply.

Please find below the detailed job description for your reference.Job Location: VIKHROLI, MUMBAIJob Description:Job description: International Voice ProcessResponsibilities: In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. Candidate expected interactions are within Candidate team and direct supervisor. Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work. Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders. Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required. Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work

About the job: Miko is looking for a Customer Support Executive who possesses excellent communication skills, a strong tech background, and a passion for providing outstanding customer support. As a Customer Support Executive, you will play a crucial role in ensuring our customers have a seamless experience with our Miko robots. You will be responsible for addressing customer inquiries, resolving technical issues, and going the extra mile to exceed customer expectations.Responsibilities :1. Communicate with current customers via chat, email, video calls, and phone to nurture and onboard with solving their queries.2. Work with Technical, Logistics, and other departments to understand the best practices and guide the customer with the correct details.3. Provide feedback and recommendations to the product team based on direct experience with current and potential customer's feedback.4. Utilize, update and maintain the integrity of information in Miko's CRM system.5. Help Customers with solving their technical problems with wifi, Bluetooth device, etc.Requirements :1. Strong Team player2. Excellent written, spoken English communication skills3. Must be graduate from any field (People from Engineering Background will be preferred)4. 1- 3 Years of experience with Customer Support, Technical Support, Account Management5. Should be flexible with US Shifts.If you possess a strong technical background, coupled with a customer-centric approach and a knack for troubleshooting, we invite you to apply for the Customer Support Executive role at Miko.

Process: RBLl CARDSRequired count : 20Process details: Customer service + sales Qualifications : HSC /Graduate with 6 months experience in callingShift timing: Day shift for Female, 24*7 Rotational for Male

Urgent Hiring For International Bpo IndustryLocation- MumbaiProcess Voice and Non voice chatExcellent English CommunicationInteract with international customers through vice5 days workingrotational shifts ( Day and Night shift including)cab provided by companysalary- 18000 to 35,000Who Can Apply -Graduate FresherHsc+6 month On paper ExperienceExperience Can apply

requirement for Telecaller. Excellent communicator along with convincing abilities.Maintain healthy relations with the clients.Collect desired information from the clients.

1. Excellent verbal and written communication in English is must2. Should have basic knowledge on ITIL process and international Client handling over the phone and email3. Meet established service level metrics for call response, technical support and customer service4. Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications5. Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution6. Follow and complete IT Service desk opening and closing checklists7. Research and update knowledge base for solutions that can be used to provide first call or contact resolution8. Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting9. Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc..(Its an optional) to troubleshoot and resolve end-users laptops, desktops.10. Provide follow-up service to End-users to ensure that service provided by Help Desk has addressed their needs in a timely and efficient manner11. Candidates should be open to work in 24*7 shifts environment

Job Description:International Voice Process. Day-to-day calling of leads generated, also involves partly Lead generation.Responsible for both inbound and outbound calls and Sales Closures.Target-based.B2B Inside sales experience is always preferred.Excellent UK / USA American / British accent/communications skills.Experience: 0-2 years experience.Desired Candidate Profile:IMMEDIATE JOININGExcellent English communication and presentation skills, both verbal and writtenCharismatic, competitive, and enthusiastic personality with negotiation skillsExcellent interpersonal and customer-facing skillsExpertise in Microsoft Office

Greetings from INTELLI CAREER ,We are hiring for INTERNATIONAL Non-Technical/Technical Voice & Chat Process. Location: Mumbai & PuneEligibility: UnderGraduate / Graduate / Post Graduate Both Freshers & Experienced can Apply. (Minimum 6 months to 1 year of Experience is required if Experienced) Skills: Excellent Communications Salary: For Fresher upto 17k/month For Experienced - upto 33k/month (Performance based incentives will be provided) Shifts: 24/7 Rotational Shifts (Night Shift) 5 Days Working / 2 days Rotational Offs Cab facility will be provided.Interested Candidates can share their CV here

Greetings from Tech Mahindra !!Hiring for Voice and Chat process.Requirement:HSC/Graduate +6 months of experience for Voice or chat in any international BPO. SSC +1 year of experience in international BPO for Voice or Chat. Candidates should have basic technical knowledge.Excellent Communication SkillsShould be comfortable with rotational shifts(24*7)Age should be between 18 Years to 40 YearsLooking for immediate joinersLocation: Malad WestResponsibilities: Manage customer queries and customer experience to maximize customer satisfaction and answer product and service questions.Create and curate knowledge articles, enabling customers to resolve their issues independently.Troubleshoot customers issue all the way to resolution, explaining the best possible. solution, while ensuring compliance with the companys guidelines and policies.Collect and analyse customer information.Technical writing team to help our customers resolve their issues independently.If interested kindly share your resumesThanks.Joshna Naidu

Need good quality candidatesShould be comfortable to speak English fluentlyShould be ok to work for Voice processShould be ok to work in day as well as Night shift(Depending according to them)

Job Role: Non Voice / Email Process / Backend / Voice/ BPO/ BackofficeDomestic & International Both/ Back Office / Work from home / Work From Office / Data Entry. Industry Type BPO, Call Centre, ITeSFunctional Area ITES, BPO, KPO, LPO, Customer Service, OperationsRole Fresher/ExpNote: Any Bachelor , 12th or Diploma Engineer Candidate Can Apply.Work From Office / Work From Home Are AvailableJob Types: Full-time, Regular / PermanentSalary: 10,000.00 - 20,000.00 per monthHurry Up Apply now immediately joining

Job Details:1. 60% or 6 CGPA and above throughout in 10th, 12th and Graduation2. 2021 Pass out candidate3. Qualification: B.E / B. Tech (CS, IT, Electronics, Electrical, Instrumentation) BSc (CS/IT/Electronics) & BCA4. Should Ready to Do Rotational Shift.