Greetings of the day!We are looking for enthusiastic and customer-focused professionals to join our US Voice Process team. The role involves handling inbound and/or outbound calls for US-based clients, providing excellent customer support, and ensuring high service quality.Job DescriptionDesignation: Customer Support ExecutiveProcess: International Voice Process (US Clients)Shift Timing: Fixed Night Shift (US Shifts)Work Schedule: Monday to FridayWork Location: Nungambakkam, ChennaiSalary: Best in the industryKey ResponsibilitiesHandle inbound and outbound calls for international (US) customersProvide professional and effective customer supportResolve customer queries and concerns in a timely mannerMaintain high-quality communication and customer satisfactionFollow company processes and quality standardsEligibility CriteriaExperience: 1 to 2 years in International Voice Process (US shifts preferred)Communication: Excellent verbal communication and listening skills in EnglishSkills:Strong convincing and problem-solving skillsCustomer-focused approachAbility to work independently in a fast-paced environment