International BPO Voice Process Female 12th Pass Jobs in Chennai

JOB RESPONSIBILITES ;* MANAGE OUTBOARD CALLS IN A TIMELY MANNER. * FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS .* IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS. REQUIREMENTS AND SKILLS * PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE . * TRACK RECORD OF OVER - ACHIEVING QUOTA .* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.* ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY .* HIGH SCHOOL DEGREE .

We are seeking a skilled and enthusiastic Voice Process Executive to join our team. The ideal candidate will be responsible for handling incoming and outgoing calls in a professional manner, addressing customer inquiries, resolving issues, and providing exceptional customer service. The Voice Process Executive will also be required to accurately document all interactions and escalate complex issues to the appropriate department.

DescriptionBpo Voice process Urgent Requirement Immediate joiner1. We are hiring voice process for our BPO Sector. Fresher and min 2 yrs Experience candidate can apply for the job.2. Candidate have good typing skill (Lower) and Good Communication skill is preferredProcess : BPO Voice ProcessQualification : UG Any Graduation / Diploma Shift Timings : General Shift [FEMALE] / Both Shift [MALE/ FEMALE]Job Type : Full-timeSalary: 11K - 16K per monthLocation : ChennaiExperience : 0 to 2 yearInterested Candidate can share your update resumeWith Regards,Brindha - HR