BPO Executive Fresher

We are looking for a dedicated BPO Executive to join our team in Indore. This role is suitable for candidates with 0 to 2 years of experience who have completed their 12th grade. The position is full-time and requires working from our office.

Key Responsibilities:

1. **Customer Support**: Assist customers by answering inquiries through phone or chat, resolving issues, and providing necessary information.

2. **Data Entry**: Accurately input customer information and maintain records, ensuring all data is up to date and organized.

3. **Follow-up**: Contact customers for follow-ups on complaints and ensure their concerns are addressed effectively.

4. **Team Collaboration**: Work closely with team members to meet targets and enhance customer satisfaction.

5. **Reporting**: Prepare daily reports on customer interactions and issues faced, ensuring management is informed of any trends.

Required Skills and Expectations:

Candidates should possess strong communication skills, both verbal and written. A positive attitude and the ability to work in a fast-paced environment are essential. Attention to detail is crucial for data entry tasks. Ideal candidates should be team players, willing to learn and adapt to new challenges. Basic computer knowledge and familiarity with customer service practices are preferred, though training will be provided. Reliability and punctuality are critical for maintaining smooth operations in this role.

• Experience

  0 - 2 Years

• No. of Openings

  959

• Education

  12th Pass

• Role

  BPO Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office