Hotel Job Vacancies in West Bengal

Join our team in Kolkata as an Air Ticketing Associate, where you will be responsible for helping customers book their air travel and providing excellent service.Key Responsibilities:- **Ticket Booking**: Assist customers in booking flight tickets according to their travel needs, ensuring accuracy and efficiency in the process.- **Customer Service**: Provide exceptional service by answering queries about flights, fares, and travel policies, while also resolving any issues related to ticketing.- **Price Comparison**: Present customers with the best available airfares by comparing different airlines and travel options to suit their preferences.- **Record Keeping**: Maintain detailed and organized records of bookings, cancellations, and customer interactions to ensure smooth operations and follow-ups.- **Payment Processing**: Handle payment transactions securely and accurately while explaining ticket costs and any additional fees to customers.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and ideally possess some experience in customer service or travel-related fields, though freshers are welcome. Strong communication and interpersonal skills are essential to interact effectively with customers. A keen attention to detail is needed to ensure accurate bookings and record-keeping. Basic knowledge of computer operations and ticketing software would be advantageous. Enthusiasm for learning and the ability to work under pressure while maintaining a positive attitude will be crucial for success in this role.

We are looking for an experienced Restaurant Waiter to join our team in Bardhaman. The ideal candidate should have 2 to 8 years of experience in a similar role and a minimum of a 12th-grade education. This full-time position requires working on-site at the restaurant.Key Responsibilities:- **Greeting Customers**: Welcome guests with a friendly smile and positive attitude, ensuring they feel comfortable from the moment they arrive.- **Taking Orders**: Accurately record customer orders and preferences, providing recommendations as needed to enhance their dining experience.- **Serving Food and Beverages**: Deliver food and drinks promptly to tables, ensuring that everything is presented beautifully and is to the guests' satisfaction.- **Maintaining Cleanliness**: Regularly check and clean tables, ensuring that the dining area is tidy and well-presented throughout service.- **Handling Payments**: Process customer payments accurately and efficiently, providing correct change and receipts when needed.- **Customer Support**: Address any customer inquiries or complaints calmly and effectively, working to resolve issues to ensure a pleasant experience.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills to interact effectively with guests. A good understanding of restaurant operations and menu items is essential, along with the ability to work in a fast-paced environment. Attention to detail is crucial for order accuracy and cleanliness. Candidates must also be reliable and punctual, demonstrating a commitment to customer service excellence.

We are seeking enthusiastic, customer-oriented Steward to support restaurant operations and deliver an exceptional dining experience at our Momomia Bolpur outlet. The ideal candidate will be courteous, attentive, and able to work effectively as part of a team in a fast-paced food service environment.

We are looking for a dedicated and friendly Hotel Waiter to join our team in Kolkata. The ideal candidate should have a positive attitude and a willingness to learn, making them a perfect fit for our vibrant hotel environment.**Key Responsibilities:**- **Greeting Guests:** Welcome guests warmly upon their arrival and ensure they feel comfortable and attended to.- **Taking Orders:** Listen carefully to guests food and beverage preferences, accurately recording their orders for efficient service.- **Serving Food and Drinks:** Serve food and beverages to guests, ensuring timely delivery and presentation that meets our standards.- **Clearing Tables:** Clear and clean tables promptly once guests have finished, maintaining a tidy dining area.- **Assisting with Menu Queries:** Answer guests' questions regarding menu items, specials, and dietary restrictions, offering recommendations if needed.- **Cooperating with Kitchen Staff:** Work closely with kitchen and bar staff to ensure the smooth flow of service during busy hours.**Required Skills and Expectations:**- A minimum education of 12th grade is needed, with experience in hospitality preferred but not required.- Strong communication skills to effectively interact with guests and team members.- A positive attitude and a commitment to providing excellent customer service.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Flexibility to work various shifts, including weekends and holidays.- An eagerness to learn and grow within the hotel industry, contributing to a supportive team atmosphere.

Must be able to serve & take orders.

- Provide excellent customer service to all clients:- This includes answering phone calls, responding to emails, and addressing customer inquiries or complaints in a professional and timely manner.- Maintain customer records and information accurately:- It is important to update customer profiles with any changes or new information to ensure that all interactions are personalized and efficient.- Assist in resolving customer issues and concerns:- Act as a liaison between customers and the company to find solutions to any problems they may have, ensuring customer satisfaction and retention.- Coordinate with different departments:- Collaborate with other teams such as sales, marketing, and operations to ensure seamless communication and provide the best service to customers.- Attend training sessions and meetings:- Stay up-to-date with company policies, products, and procedures to better assist customers and contribute to the overall success of the organization.Skills and Expectations:- Strong communication skills:- The ability to communicate effectively with customers and team members is essential to provide excellent service and resolve issues efficiently.- Attention to detail:- Accuracy in maintaining customer records and information is crucial to ensure a personalized customer experience.- Patience and empathy:- Dealing with customer complaints or issues requires patience and empathy to understand their concerns and provide appropriate solutions.- Basic computer knowledge:- Proficiency in using computers and software applications to manage customer records and communicate effectively with clients.- Ability to work in a fast-paced environment:- Being able to multitask, prioritize tasks, and adapt to changes quickly is necessary to handle a high volume of customer interactions.

Seeking a Guest Relation Executive to join our team in Topsia, Kolkata. The ideal candidate will have 1-2 years of experience, be a 12th pass female candidate, and work from the office full-time. Key responsibilities include greeting guests, handling inquiries, resolving complaints, and maintaining a positive relationship with customers. Strong communication, interpersonal, and organizational skills are required. The candidate should also be customer-oriented, have the ability to multitask, and be proficient in MS Office. Experience in a similar role and fluency in multiple languages is a plus.

- Greet and seat customers: As a waiter, you will be responsible for welcoming guests as they arrive, escorting them to their tables, and ensuring they have a pleasant dining experience from the very beginning.- Take orders and serve food and beverages: You will need to accurately take food and drink orders from customers, relay them to the kitchen staff, and serve the items promptly once they are ready.- Provide recommendations and answer questions: Guests may have inquiries about the menu or need suggestions on what to order. It is crucial for a waiter to be knowledgeable about the offerings and provide helpful information to customers.- Ensure cleanliness and hygiene: Maintaining a clean and tidy dining environment is essential. Waiters are expected to clear tables, reset them for the next guests, and ensure that the overall dining area is neat and hygienic.- Handle customer feedback and complaints: In the event that a customer has a complaint or feedback, you will need to address it professionally and promptly, ensuring that the issue is resolved to the customer's satisfaction.- Strong communication skills: A waiter should have excellent verbal communication abilities to interact with customers, colleagues, and management effectively.- Ability to work in a fast-paced environment: The role of a waiter can be demanding, especially during busy meal times. Being able to work efficiently under pressure is crucial.- Attention to detail: Waiters must pay attention to the small details to ensure orders are accurate, tables are set correctly, and customers are satisfied with their dining experience.

- Overseeing the daily operations of the restaurant: The restaurant manager is responsible for ensuring that all aspects of the restaurant's operations run smoothly, from food preparation to customer service.- Managing staff: The restaurant manager will be in charge of hiring, training, and scheduling staff members to ensure that the restaurant is adequately staffed at all times.- Ensuring customer satisfaction: The restaurant manager must strive to provide excellent customer service by addressing any customer concerns or complaints in a timely and professional manner.- Monitoring inventory and ordering supplies: The restaurant manager is responsible for keeping track of inventory levels and ordering supplies as needed to ensure that the restaurant operates efficiently.- Implementing health and safety protocols: It is the restaurant manager's duty to ensure that all health and safety protocols are strictly followed to maintain a clean and safe dining environment for both customers and staff.Required Skills and Expectations:- Strong communication and interpersonal skills to effectively interact with customers and staff.- Excellent organizational abilities to manage staff, inventory, and daily operations efficiently.- Prior experience in the hotel or restaurant industry to understand the nuances of running a successful restaurant.- Ability to handle high-pressure situations and resolve conflicts calmly and efficiently.- Willingness to work flexible hours, including evenings, weekends, and holidays, to ensure the smooth functioning of the restaurant.

JOB ROLE : STEWARDREQUIREMENT : FEMALE ONLYSALARY : 10000 TO 13000DUTY HOUR : 10 HOUROFF DAY : 04 / MONTHADD ON :PFESICLOVERTIMEBONUSJob Types: Full-time, PermanentBenefits:Food providedProvident Fund

Urgent Vacancy for Security Guards

We are looking for a responsible, energetic, and customer-focused **Hotel Manager** to oversee daily operations of our property in New Alipore. The ideal candidate will ensure smooth functioning across all departments, maintain high guest satisfaction, and manage staff efficiency during the assigned 12-hour shift.;

We have vacant of 20 Hotel Staff Jobs in West Bengal for Freshers Educational Qualification : Have no qualification, 12th Pass, 10th Pass, Bachelor of Hotel Management, Other Bachelor Degree

A restaurant staff job description outlines roles from greeting guests and taking orders (front-of-house) to preparing food and maintaining kitchen hygiene (back-of-house), emphasizing customer service, teamwork, efficiency, and adherence to health and safety standards. Key components include welcoming and seating guests, menu knowledge, order accuracy, timely service, complaint resolution, payment processing, and collaborative efforts for a positive dining experience. [1, 2, 3] Here is a general template for a restaurant staff job description, which can be adapted for specific roles: Job Title: Restaurant Staff (Server, Crew Member, etc.) Job Summary:To provide excellent customer service, support smooth restaurant operations, and ensure a pleasant and safe dining experience for all guests. Key Responsibilities: Customer Service: Welcome and seat guests, and present menus. Take food and beverage orders accurately and efficiently. Answer questions, offer recommendations, and explain menu items. Deliver food and drinks to guests, ensuring order accuracy. Check on guests throughout their meal and address any concerns or complaints professionally. Process payments and issue bills. Operational Support: Collaborate with kitchen and bar staff for timely service. Set and prepare tables, paying attention to sanitation and order. Manage and restock service stations, ensuring supplies are available. Assist with opening, closing, and side-work tasks, such as cleaning and sweeping. Health & Safety: Maintain cleanliness and organization in the dining area and workstations. Adhere to all health, safety, and sanitation regulations. [1, 2, 3, 5, 6, 7, 8, 9] Requirements & Skills: Proven experience in a restaurant setting (for service roles). Strong customer-service and people skills. Friendly, patient, and customer-oriented attitude. Ability to work well under pressure and multitask. Excellent communication skills. Attention to cleanliness and safety. Knowledge of the menu and ability to make recommendations. Ability to work as part of a team. [1, 2, 6, 10] Qualifications (Optional/Varies): High school diploma or equivalent is a plus. Food handler's certification may be required.

1. Guest Service: Greet guests warmly and escort them to their tables. Present menus, explain daily specials, and assist guests in making food and beverage selections. Take accurate food and beverage orders and enter them into the POS system. Serve food and drinks promptly and efficiently, ensuring presentation and temperature standards are met. Check with guests to ensure satisfaction with each course and promptly address any issues.2. Table Maintenance: Set up tables according to hotel standards (linen, glassware, cutlery, etc.). Clear tables and reset them quickly for the next guests. Ensure cleanliness and hygiene in the dining area at all times.3. Coordination and Communication: Coordinate with kitchen and bar staff to ensure timely and accurate delivery of orders. Communicate special requests, allergies, or dietary restrictions clearly to the kitchen. Assist in managing reservations and seating arrangements during peak hours.4. Billing and Cash Handling: Prepare and present bills to guests, process payments accurately. Maintain proper cash handling procedures and ensure end-of-shift settlement is accurate.5. Standards and Compliance: Follow hotel grooming and uniform standards. Adhere to hygiene, safety, and sanitation regulations. Follow service procedures as per brand or departmental SOPs.Qualifications and Skills: Diploma or Certificate in Hotel Management or equivalent. Minimum 12 years of experience in a 3- or 4-star hotel restaurant. Excellent communication and guest service skills. Knowledge of menu, beverages, and basic wine service. Positive attitude, teamwork, and attention to detail. Ability to work flexible shifts, including weekends and holidays.Performance Indicators: Guest satisfaction and feedback scores. Service accuracy and efficiency. Cleanliness and hygiene compliance. Teamwork and professional conduct.

We are looking for a dedicated Restaurant Waiter to provide excellent service to our guests. The ideal candidate will have a friendly demeanor and at least one year of experience. You will play an essential role in ensuring a pleasant dining experience for all customers.Key Responsibilities:- **Greeting Customers**: Welcome guests as they arrive and guide them to their tables with a friendly smile.- **Taking Orders**: Accurately record customer orders and relay them to the kitchen in a timely manner.- **Serving Food and Beverages**: Deliver food and drinks to tables efficiently, ensuring all items are presented well.- **Maintaining Cleanliness**: Keep the dining area clean and organized, including clearing used dishes and resetting tables promptly.- **Assisting Guests**: Answer questions about the menu, offer recommendations, and handle any special requests or complaints professionally.Required Skills and Expectations:Candidates must have completed at least their 12th grade and possess good communication skills to interact effectively with guests and team members. A positive attitude and strong work ethic are important, as you will be part of a busy environment that requires teamwork. Basic knowledge of food and beverage menus is preferred, along with the ability to work well under pressure and multitask. A neat appearance and punctuality are also essential for this role.

Certificate in Hospitality Management 6 Months 12th Pass 18 30 YearsAdvanced Certificate in Hotel Management 9 Months 12th Pass 18 30 YearsDiploma in Hospitality & Tourism Ops 12 Months 12th PassWhy Choose Us?We understand the needs of modern students, offering a balanced approach to learning:Flexible Learning: Choose between Online & Offline classes with flexible timings and attendance.Hands-on Experience: Practical, industry-oriented training to get you job-ready.Career Support: 100% Placement Assistance to guide you toward top-tier hospitality opportunities. Visit UsAddress: 508, Akankha More Bus Stop, Newtown, West BengalReady to start your journey? Join a community dedicated to your professional success in the hospitality industry.

Certificate in Hospitality Management 6 Months 12th Pass 18 30 YearsAdvanced Certificate in Hotel Management 9 Months 12th Pass 18 30 YearsDiploma in Hospitality & Tourism Ops 12 Months 12th PassWhy Choose Us?We understand the needs of modern students, offering a balanced approach to learning:Flexible Learning: Choose between Online & Offline classes with flexible timings and attendance.Hands-on Experience: Practical, industry-oriented training to get you job-ready.Career Support: 100% Placement Assistance to guide you toward top-tier hospitality opportunities. Visit UsAddress: 508, Akankha More Bus Stop, Newtown, West BengalReady to start your journey? Join a community dedicated to your professional success in the hospitality industry.

We are looking for a motivated Hotel Manager intern to join our team in Kolkata. This role is perfect for individuals eager to learn about hotel operations and management in a dynamic environment.**Key Responsibilities:**- **Oversee Daily Operations:** Manage the day-to-day activities within the hotel, ensuring smooth functioning and a pleasant experience for guests.- **Staff Coordination:** Work with various teams, including housekeeping and front desk, to ensure efficient communication and service delivery.- **Guest Relations:** Engage with guests to understand their needs and resolve any issues, fostering a welcoming atmosphere.- **Maintain Standards:** Ensure the hotel maintains cleanliness and hospitality standards throughout all areas for guest satisfaction.- **Assist in Financial Management:** Support the finance team in monitoring budgets, costs, and revenues to help achieve organizational goals.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective interaction with guests and staff.- Basic knowledge of hotel management principles is beneficial, although not mandatory; a willingness to learn is vital.- Good organizational skills to manage multiple tasks efficiently and prioritize responsibilities.- A customer-oriented mindset focused on meeting guest needs and exceeding expectations.- Ability to work well in a team and demonstrate flexibility in handling different situations.This internship is an excellent opportunity for candidates with a passion for hospitality to kickstart their careers in hotel management. With limited experience required, we welcome enthusiastic individuals eager to grow in this field.

Urgent requirement for the post of Hotel manager in Darjeeling salary will be 20000+ food and accommodation call urgently on.