Hotel Job Vacancies in Delhi NCR

Key Responsibility Areas :-Manage assigned leads and initiate customer contact as per the daily sales plan.Understand customer requirements such as destination, departure city, travel date, number of passengers, hotel category, inclusions, trip purpose, and food preference.Prepare customized travel packages using suitable existing packages or creating new packages when required.Prepare quotations by reviewing the day-wise itinerary, hotels, flights, prices, and package inclusions.Share quotations with customers through email and WhatsApp and explain the package details clearly.Follow up with customers at the agreed time and record customer responses, changes, and next follow-up dates in the CRM.Handle customer requests related to package changes, fare conditions, availability, and approved discounts.Confirm booking requirements and collect the required customer documents and booking information.Generate and share payment links and guide customers through the payment process.Process confirmed bookings, update full or partial payment details, and maintain accurate transaction records.Coordinate with the Operations Team for flights, hotels, sightseeing, tours, transfers, costing, guest details, and final confirmations.Share booking confirmations, tickets, invoices, payment information, and other required documents with customers and maintain complete CRM records.Performance will be measured based on:Lead Follow-Up: Timely follow-up of assigned leads and customer inquiries.Lead Conversion: Conversion of qualified customer inquiries into confirmed bookings.Quotation Accuracy: Accuracy of itinerary, hotel, flight, price, and inclusion details.Response Time: Timely response to customer inquiries, changes, and follow-ups.CRM Accuracy: Complete and timely updating of customer conversations, requirements, follow-ups, and booking information.Booking Accuracy: Correct entry of customer, document, payment, and booking details.Customer Service: Clear communication and smooth handling of customer requirements and concerns.

We are looking for a dedicated Restaurant Waiter to join our team in Sector 127. The ideal candidate will have 1 to 4 years of experience in the hospitality industry and must have completed at least the 10th grade. As a Restaurant Waiter, you will play a crucial role in providing excellent service to our guests.Key Responsibilities:- Greet and Welcome Guests: You will be the first point of contact for customers, creating a friendly and inviting atmosphere.- Take Orders: Accurately record customers food and drink orders and make recommendations when requested.- Serve Food and Drinks: Deliver orders promptly and ensure that the presentation meets company standards.- Assist with Menu Knowledge: Be knowledgeable about the menu to answer questions and recommend items to guests.- Handle Payments: Process payments accurately and provide change to customers.- Maintain Cleanliness: Keep the dining area tidy, including clearing tables and ensuring silverware and glassware are clean.- Address Customer Concerns: Listen and respond to any customer complaints or issues promptly and professionally.Required Skills and Expectations:Candidates should have a friendly and positive attitude, with strong communication skills to interact with customers effectively. Ability to work in a fast-paced environment is essential, along with good multitasking skills. A team-oriented mindset is important for collaborating with kitchen staff and other wait staff. Previous experience in a similar role is preferred. Reliability and punctuality are crucial to ensure smooth operations in the restaurant.

As a Restaurant Waiter, your main role is to ensure that guests have a pleasant dining experience by providing excellent service. You will work closely with the kitchen and bar staff to deliver food and drinks efficiently.Key Responsibilities:- Greet Customers: Welcome guests as they arrive and escort them to their tables, creating a friendly atmosphere from the start.- Take Orders: Listen carefully to customer requests, take food and drink orders accurately, and note any special dietary needs.- Serve Food and Beverages: Deliver ordered items to tables promptly and ensure everything is satisfactory to the guests.- Assist with Menu Knowledge: Provide information about menu items, specials, and ingredients, helping guests make informed choices.- Maintain Cleanliness: Keep the dining area tidy by clearing plates and utensils and ensuring tables are set for new customers.- Handle Payments: Process customer bills accurately and facilitate smooth payment transactions.Required Skills and Expectations:Candidates should have a minimum of 1 year of experience in the restaurant industry. A basic level of education (12th pass) is required. Strong communication skills are vital to interact effectively with guests and team members. You should be able to work in a fast-paced environment and manage multiple tables simultaneously. Being attentive, friendly, and responsive to guest needs is essential to enhance their dining experience. Familiarity with food safety practices and a dedication to providing high-quality service are also expected.

The Banquet Sales Manager is responsible for driving banquet and event revenue by developing client relationships, securing contracts, and overseeing a seamless sales-to-delivery process. The role requires a dynamic individual with strong business acumen and deep knowledge of the events industry.KEY RESPONSIBILITIES Develop and execute a proactive sales strategy to achieve and exceed banquet revenue targets. Manage the complete sales cycle from lead generation, client meetings, proposal preparation, and contract negotiation to post-event follow-up.Build and nurture long-term relationships with corporate clients, event planners, and wedding organizers. Plan and conduct FAM trips, client entertainment, and sales calls to expand the pipeline. Collaborate with the culinary, operations, and AV teams to deliver customized event solutions. Monitor competitor activity and market trends to identify new business opportunities. Prepare and present weekly/monthly sales reports and pipeline updates to senior management. Supervise and mentor the Assistant Banquet Sales Manager and coordinator. Ensure all events are contracted, documented, and handed over to operations with accurate BEOs.QUALIFICATIONS & EXPERIENCE Bachelor's degree in hospitality, Marketing, or Business Administration. 3-5 years of progressive hotel sales experience with a focus on banquets/events. Proven track record of meeting or exceeding sales targets. Excellent presentation, negotiation, and relationship management skills. Working knowledge of Opera, Delphi, or similar hotel sales systems.

We are seeking a dedicated Hotel Supervisor to oversee daily operations in our establishment located in Paharganj. This part-time role requires a motivated individual with 1 to 3 years of experience in the hospitality industry. Key Responsibilities:- Manage Front Desk Operations: Supervise front desk staff to ensure excellent customer service and smooth guest check-in and check-out processes, enhancing guest satisfaction.- Coordinate Housekeeping Activities: Oversee housekeeping teams to guarantee that rooms and public areas are cleaned and maintained to high standards, ensuring a comfortable environment for guests.- Assist with Staff Training: Provide training and guidance to new staff members, helping them to understand hotel policies and procedures to ensure cohesive teamwork and exceptional service.- Handle Guest Complaints: Address guest concerns and complaints promptly and professionally, aiming to resolve issues and improve the guest experience.- Maintain Inventory: Keep track of supplies and amenities, ensuring adequate stock levels for smooth operations and guest satisfaction.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills to interact with guests and staff effectively. You should be organized and detail-oriented, capable of managing multiple tasks in a fast-paced environment. A proactive attitude towards problem-solving is essential for addressing any issues that arise. Flexibility in working hours and a commitment to providing exceptional service are also vital for this role. A completed secondary education (12th pass) is required, and the applicant must be male for this position.

As a Kitchen Helper, you will play an essential role in the daily operations of the kitchen. This full-time position is located in Sector 4 and is suitable for candidates with little to no experience. A minimum education of 10th pass is required.Key Responsibilities:- Food Preparation: Assist in washing, cutting, and preparing ingredients under the supervision of the cook or chef. This helps ensure that all dishes are made quickly and efficiently.- Cleaning Duties: Maintain cleanliness in the kitchen area by washing dishes, utensils, and cooking equipment. This is crucial for hygiene and safety standards in the kitchen.- Stocking Supplies: Help in organizing and restocking kitchen supplies and ingredients. Keeping everything in order allows the kitchen to run smoothly and prevents shortages.- Assisting Cooks: Support the cooking staff by helping to set up cooking stations and preparing necessary tools and equipment. This ensures that the cooking process can begin without delays.- Following Safety Procedures: Adhere to food safety and hygiene guidelines. This is important to prevent any health risks associated with food preparation.Required Skills and Expectations:- A strong willingness to learn and take direction from experienced kitchen staff is essential.- Good teamwork skills are important as you will work closely with others in a busy environment.- Basic knowledge of kitchen equipment is helpful, but training will be provided.- You should be physically fit, as the role may involve standing for long periods and lifting heavy items.- A positive attitude and the ability to work in a fast-paced setting are key to success in this role.

We are looking for a passionate Travel Consultant to join our team in Malviya Nagar, Delhi. In this role, you will help clients plan their ideal trips and provide excellent customer service. If you love exploring new places and have a keen eye for detail, we want to hear from you!As a Travel Consultant, your key responsibilities will include:- Client Consultation: Engage with clients to understand their travel preferences and requirements, ensuring personalized service for each individual.- Trip Planning and Coordination: Create tailored travel itineraries that include flights, accommodations, and activities, making sure every detail is accounted for.- Booking Management: Handle reservations for transportation, hotels, and tours, ensuring accuracy and timely confirmations.- Problem Solving: Address any issues or changes that may arise during the planning or travel process, providing solutions to ensure customer satisfaction.To succeed in this role, you should have excellent communication skills and be comfortable interacting with clients. Strong organizational skills are essential, as you will manage multiple bookings at once. You should have basic computer skills to use booking software and manage travel databases. A friendly and proactive attitude is important, along with the ability to work as part of a team in a busy office environment. Prior experience in travel planning is a plus, but not mandatory. A minimum education of 12th pass is required.

Restaurant House KeepingRestaurant CleaningRestaurant 5SAccommodation free to Housekeeping CandiateFree UniformFree Meals to Housekeeping CandiateDiscipline Housekeeping CandidatePunctual Housekeeping Candidate

Require candidate for Tea brand: The Chai Factory in Sector 8 Rohini. Candidate should have basic tea, coffee making skills. Training would be provided on job.

Job Title: Hospitality ManagerCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring Hospitality Managers for IGI Airport, New Delhi. This role is ideal for candidates who have a passion for customer service and hospitality, and want to build a career in the aviation industry.Key Responsibilities:Ensure high-quality customer service for passengersAssist passengers with inquiries, guidance, and supportManage passenger comfort and overall experience at the airportCoordinate with ground staff and other departmentsHandle customer complaints in a professional mannerMaintain a welcoming and professional environmentRequired Skills:Excellent communication skills (Hindi & English)Pleasing personality and well-groomed appearanceStrong customer service and interpersonal skillsAbility to handle pressure and multitaskPositive attitude and leadership qualitiesInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi - 110027contact person :78383 79094

Main ResponsibilitiesWash, peel, and cut vegetables and ingredientsAssist the chef in cooking and food preparationKeep the kitchen clean and organizedWash utensils and kitchen equipmentStore food properly in fridge or storageHelp in serving or plating food when needed Skills RequiredBasic cooking knowledgeAbility to work in a fast kitchen environmentCleanliness and hygiene awarenessTeamwork with chefs and kitchen staffPhysical stamina (standing for long hours)

We are looking for a dedicated Kitchen Helper to support our kitchen staff in Shalimar Bagh. This full-time role is suitable for candidates with little to no experience, and a minimum education of 10th pass is required.Key Responsibilities:- Food Preparation: Assist in preparing ingredients such as chopping vegetables, measuring spices, and portioning meats to ensure efficient cooking processes.- Cleaning Duties: Maintain cleanliness by washing dishes, utensils, and cooking equipment, helping to create a safe and hygienic work environment.- Stocking Supplies: Help in organizing and restocking kitchen supplies, ensuring everything is easily accessible for the cooking team.- Assisting Chefs: Support chefs during meal preparation by carrying out their instructions, which may include cooking basic items or presenting dishes.- Waste Management: Dispose of kitchen waste properly and assist in recycling efforts to promote sustainability in the kitchen.Required Skills and Expectations:- Ability to work in a fast-paced environment and adapt to the kitchens needs.- Basic understanding of food safety and hygiene standards.- Team player with a positive attitude and willingness to learn from experienced staff.- Good communication skills to follow instructions and collaborate with other kitchen staff.- Reliability and punctuality, ensuring you arrive on time for your shifts.We welcome motivated individuals who are eager to start their career in the culinary field!

Order taking Guest handlingServing foodRestaurent cleaningHandling online orders

Plan and Coordinate Travel Arrangements for Clientsprovide Exceptional Customer Service and Travel Advicehandle Bookings, Itineraries, and Vendor Coordinationmaintain Knowledge of Travel Trends, Destinations, and Best Deals- Requirements:experience as a Travel Consultant or in a Similar Rolestrong Communication and B2b Sales Skillsknowledge of International Destinations ,Like Singapore ,Malasiya,Thailand ,Bali,Srilanka,Maldives Will Be Proffered Destinationsnote: Please Do Not Apply Visa Executive, Reservation Executive ,Bpo Executive,Customer Support or B2c Candidates or other Profile Candidates.we Need Candidates Who have Experience in B2b Travel Sales for Singapore ,Malasiya,Thailand ,Bali,Srilanka,Maldives,DubaiAny One Destinations from Above All

- Greeting and seating guests: As a Restaurant Captain, you will be responsible for welcoming guests as they arrive at the restaurant and escorting them to their tables. It is important to provide a warm and friendly first impression to create a positive dining experience.- Taking orders accurately: You will be required to interact with customers to take their food and beverage orders. It is essential to pay attention to detail and accurately record the orders to ensure that customers receive the correct items.- Coordinating with the kitchen and serving staff: Efficient communication with the kitchen and serving staff is crucial to ensure that orders are prepared and delivered in a timely manner. As a Restaurant Captain, you will need to coordinate effectively to ensure smooth operations.- Resolving customer complaints: In the event of customer complaints or issues, you will be expected to address them promptly and find appropriate solutions to ensure customer satisfaction. Good communication and problem-solving skills are important in handling such situations.- Maintaining cleanliness and hygiene: Keeping the restaurant clean and maintaining proper hygiene standards is essential for the health and safety of both customers and staff. As a Restaurant Captain, you will be responsible for overseeing cleanliness and hygiene practices.Required Skills and Expectations:- Good communication skills: Ability to effectively communicate with customers, kitchen staff, and serving staff.- Attention to detail: Must pay close attention to orders and ensure accuracy in serving.- Customer service-oriented: A friendly and customer-focused attitude is necessary to provide a positive dining experience.- Ability to work in a fast-paced environment: The restaurant setting can be busy, so the ability to work efficiently under pressure is important.- Basic knowledge of food and beverage: Understanding of menu items and basic food and beverage service is required.

- Assist in meal preparation: The kitchen helper will be responsible for assisting the chef in preparing ingredients, cutting vegetables, and gathering necessary kitchen tools.- Maintain cleanliness: This role involves cleaning and sanitizing kitchen surfaces, equipment, and utensils to ensure a hygienic work environment.- Organize kitchen inventory: The kitchen helper will help in keeping track of food supplies, restocking items as needed, and ensuring proper storage of ingredients.- Support kitchen staff: The kitchen helper will assist in washing dishes, setting up kitchen stations, and helping with any other tasks as directed by the chef.Required skills and expectations:1. Basic food preparation knowledge: The ideal candidate should have a basic understanding of kitchen procedures and food handling practices.2. Physical stamina: This role requires standing for long periods, lifting heavy objects, and performing repetitive tasks, so physical fitness is important.3. Attention to detail: The kitchen helper should pay attention to details to ensure that ingredients are prepared and stored correctly.4. Team player: The ability to work well with others in a fast-paced kitchen environment is essential.5. Willingness to learn: The candidate should be eager to learn new skills and take on additional responsibilities as needed.