As an Air Ticketing Associate in Durgapur, you will play a crucial role in facilitating travel arrangements for clients. Your primary responsibility will involve handling flight bookings and assisting customers with their travel needs.
**Key Responsibilities:**
- **Flight Reservations:** You will process flight bookings, ensuring that customers receive accurate information regarding schedules, fares, and available options.
- **Customer Support:** You will assist customers with inquiries about flights, helping them understand the ticketing process and addressing any concerns or issues they might encounter.
- **Documentation Handling:** You will manage ticketing and other travel-related documents, ensuring accuracy and compliance with company policies and travel regulations.
- **Payment Processing:** You will facilitate payment transactions for tickets, ensuring that all transactions are processed securely and efficiently.
- **Collaboration with Airlines:** You will communicate with various airlines to verify flight availability, changes, and cancellations to provide customers with the best options.
- **Record Keeping:** You will maintain accurate records of all bookings and transactions, providing reports when needed and ensuring data integrity.
To succeed in this role, you should have excellent communication skills, be detail-oriented, and possess strong customer service abilities. A basic understanding of the travel industry would be beneficial, though not required. You should be comfortable working in an office environment and be able to handle multiple tasks efficiently. A positive attitude and eagerness to learn will contribute to your success in this position.
Experience
0 - 1 Years
No. of Openings
77
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata