Air Ticketing Agent (Freshers) Kolkata

Join our team in Kolkata as an Air Ticketing Associate, where you will be responsible for helping customers book their air travel and providing excellent service.

Key Responsibilities:

- Ticket Booking: Assist customers in booking flight tickets according to their travel needs, ensuring accuracy and efficiency in the process.

- Customer Service: Provide exceptional service by answering queries about flights, fares, and travel policies, while also resolving any issues related to ticketing.

- Price Comparison: Present customers with the best available airfares by comparing different airlines and travel options to suit their preferences.

- Record Keeping: Maintain detailed and organized records of bookings, cancellations, and customer interactions to ensure smooth operations and follow-ups.

- Payment Processing: Handle payment transactions securely and accurately while explaining ticket costs and any additional fees to customers.

Required Skills and Expectations:

Candidates should have a minimum education of 10th grade and ideally possess some experience in customer service or travel-related fields, though freshers are welcome. Strong communication and interpersonal skills are essential to interact effectively with customers. A keen attention to detail is needed to ensure accurate bookings and record-keeping. Basic knowledge of computer operations and ticketing software would be advantageous. Enthusiasm for learning and the ability to work under pressure while maintaining a positive attitude will be crucial for success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata