Hotel Job Vacancies in Gurgaon

Key Responsibility Areas :-Manage assigned leads and initiate customer contact as per the daily sales plan.Understand customer requirements such as destination, departure city, travel date, number of passengers, hotel category, inclusions, trip purpose, and food preference.Prepare customized travel packages using suitable existing packages or creating new packages when required.Prepare quotations by reviewing the day-wise itinerary, hotels, flights, prices, and package inclusions.Share quotations with customers through email and WhatsApp and explain the package details clearly.Follow up with customers at the agreed time and record customer responses, changes, and next follow-up dates in the CRM.Handle customer requests related to package changes, fare conditions, availability, and approved discounts.Confirm booking requirements and collect the required customer documents and booking information.Generate and share payment links and guide customers through the payment process.Process confirmed bookings, update full or partial payment details, and maintain accurate transaction records.Coordinate with the Operations Team for flights, hotels, sightseeing, tours, transfers, costing, guest details, and final confirmations.Share booking confirmations, tickets, invoices, payment information, and other required documents with customers and maintain complete CRM records.Performance will be measured based on:Lead Follow-Up: Timely follow-up of assigned leads and customer inquiries.Lead Conversion: Conversion of qualified customer inquiries into confirmed bookings.Quotation Accuracy: Accuracy of itinerary, hotel, flight, price, and inclusion details.Response Time: Timely response to customer inquiries, changes, and follow-ups.CRM Accuracy: Complete and timely updating of customer conversations, requirements, follow-ups, and booking information.Booking Accuracy: Correct entry of customer, document, payment, and booking details.Customer Service: Clear communication and smooth handling of customer requirements and concerns.

The Banquet Sales Manager is responsible for driving banquet and event revenue by developing client relationships, securing contracts, and overseeing a seamless sales-to-delivery process. The role requires a dynamic individual with strong business acumen and deep knowledge of the events industry.KEY RESPONSIBILITIES Develop and execute a proactive sales strategy to achieve and exceed banquet revenue targets. Manage the complete sales cycle from lead generation, client meetings, proposal preparation, and contract negotiation to post-event follow-up.Build and nurture long-term relationships with corporate clients, event planners, and wedding organizers. Plan and conduct FAM trips, client entertainment, and sales calls to expand the pipeline. Collaborate with the culinary, operations, and AV teams to deliver customized event solutions. Monitor competitor activity and market trends to identify new business opportunities. Prepare and present weekly/monthly sales reports and pipeline updates to senior management. Supervise and mentor the Assistant Banquet Sales Manager and coordinator. Ensure all events are contracted, documented, and handed over to operations with accurate BEOs.QUALIFICATIONS & EXPERIENCE Bachelor's degree in hospitality, Marketing, or Business Administration. 3-5 years of progressive hotel sales experience with a focus on banquets/events. Proven track record of meeting or exceeding sales targets. Excellent presentation, negotiation, and relationship management skills. Working knowledge of Opera, Delphi, or similar hotel sales systems.

Main ResponsibilitiesWash, peel, and cut vegetables and ingredientsAssist the chef in cooking and food preparationKeep the kitchen clean and organizedWash utensils and kitchen equipmentStore food properly in fridge or storageHelp in serving or plating food when needed Skills RequiredBasic cooking knowledgeAbility to work in a fast kitchen environmentCleanliness and hygiene awarenessTeamwork with chefs and kitchen staffPhysical stamina (standing for long hours)

As a Travel Executive, you will be responsible for coordinating and booking travel arrangements for clients. This includes organizing outbound tours, managing corporate travel, handling escort activities, and negotiating deals with hotel bookings and holiday packages. You must possess excellent communication and interpersonal skills to provide top-notch customer care. Prior experience in the travel industry is not required, but a 12th pass education is necessary. Working from home, you must be able to work independently and efficiently manage your time to meet deadlines and exceed customer expectations.

As a Kitchen Helper, your main responsibility is to assist the kitchen staff in preparing and serving food in a fast-paced restaurant environment. Some of your duties may include chopping vegetables, preparing ingredients, washing dishes, cleaning the kitchen area, and helping with food storage and inventory.To excel in this role, you should have a passion for the restaurant service industry and enjoy working as part of a team. You must be able to follow instructions from the kitchen staff, have good time management skills.

We are hiring a polite, well-groomed, and friendly hostess to welcome guests at our hotel restaurant. Duties include greeting guests, managing reservations, and guiding them to their tables. Must have good communication skills and a calm, pleasant attitude during busy hours. Knowledge of basic guest service is a plus. Flexible timing, including evening and weekend shifts. Only candidates aged 1827 may apply.

We are looking for 30 Airport Ticketing Agent Posts in Guwahati, Dibrugarh, Patna, Gaya, Raipur, Chhattisgarh, Delhi NCR, Goa, Surat, Rajkot, Gurgaon, with deep knowledge in Air Ticketing, Aviation, Ticket Booking, Basic Computer Skills, Holiday Packages, Hotel Booking, BHM and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, Bachelor of Hotel Management, B.Sc

Responsible for Corporate and Travel Agent Room Sales for the hotel.A clear understanding of the hotels business strategies then set goals and determine action plans to meet those goals.Update action plans and financial objectives quarterly.Identify new markets and business opportunities and increase sales.Represent Hotels in various events and exhibitions.Implements all sales action plans related to my market areas as outlined in the marketing plan.Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.Able to provide Quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships.Provide the highest quality of service to the customer at all times. Participates in sales calls with members of the sales team to acquire new business and/or close on business.Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence). Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.Accompany sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson.Assess additional training needs based on data gathered and interaction with the sales team from property visits. Attending all department and hotel meetings as necessary.Targeting key accounts potential for the company.Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.Develop relationships within the community to strengthen and expand the customer base for sales opportunities.Manages and develops relationships with key internal and external stakeholders.Acquiring and developing new business accounts and preparing sales proposals for clients.Closely following up on all business leads within a 24-hour response time line to clients.Position Title: Sales Manager

Key Responsibilities: Assist guests with check-in/check-out process Provide information about hotel services and facilities Handle front office operations and ensure guest satisfaction Maintain cleanliness and order in assigned areasRequirements: Good communication skills Freshers with hotel management background can apply Customer-focused and proactive attitude

Responsibilities:* Manage tour itineraries from start to finish* Ensure customer satisfaction with International holiday packages* Book hotels & travel arrangements* Collaborate with suppliers for seamless execution

We are looking for a Business Development Manager (BDM) in the hotel industry, focused on sales and technology tools, would be responsible for driving revenue growth through identifying and cultivating new business opportunities, leveraging technology to enhance sales processes, and building strong client relationships.Key Responsibilities:Business Development & Sales Strategy: Develop and implement sales strategies to achieve revenue targets and market share growth. Identify and pursue new business opportunities, including new markets, customer segments, and partnerships. Conduct market research to understand customer needs and competitive landscapes. Prepare and deliver sales presentations, proposals, and contracts. Negotiate and close deals with corporate and B2B clients. Build and maintain strong relationships with key clients and stakeholders.Technology Tool Expertise: Stay up-to-date on the latest technology tools and platforms used in the hospitality industry (e.g., CRMs, property management systems, online travel agencies). Evaluate and recommend technology solutions to improve sales processes and customer engagement. Collaborate with IT and marketing teams to implement and integrate new technologies.Sales Team Leadership & Support: Provide guidance and support to the sales team, ensuring they have the resources and knowledge to meet their sales goals. Conduct training and development programs for new sales team members. Analyze sales performance metrics and prepare reports for senior management.Marketing & Promotion: Develop and implement marketing strategies to promote the hotel's offerings and attract new business. Plan and participate in sales events, trade shows, and exhibitions. Manage social media and online marketing efforts.Client Relationship Management: Maintain strong relationships with existing clients and proactively seek opportunities to upsell and cross-sell.

Position: Travel Consultant: Hands-on experience on issuing Domestic & International tickets using CRS Amadeus / Galileo can apply. Willing to work in Implants as well as Back Office. Experience in handling International itineraries, destinations, corporate fares & airline updates. Experience in B2B / Corporate / SOTO ticketing background Should be comfortable in Rotational shiftQualifications and Education Requirements Candidate should possess good communication skills Any graduate / Diploma in Travel & Tourism / IATA Certified - with good knowledge of ticketing. Minimum with 4+ yrs of corporate international ticketing experienceCandidate should have experience in travel industry only

Greeting guests, taking orders, and answering questions Working with the kitchen staff to ensure orders are accurate and delivered on time Helping set up and close down the restaurant

Travel experience with PPC calls

Walk-in Hiring for Ground Staff / Air Ticketing / Airport Customer Service for Leading Airlines Or Airport ( Male and Female)For Telephonic Round Call or Whatsapp on 9540377703Vacancies Available in Delhi , Lucknow, Bhopal, Amritsar, and Jaipur AirportsRequired Experience, Skills, and Qualifications: -Minimum 10+2 or a GraduateExcellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantageAge between 18-25 yrs.Job Timings will be Morning and Night Shifts (In Night Shift you will get Home Pickup and Home Drop)If you are a Complete Fresher do not have any Airport Experience or Not done any Aviation Course.Then company will offer you OJT Online or Offline Batch and after OJT Starting Salary will be 25,000 Rs to 45,000 Rs Per Month +Cab+ Perks + Uniform,You Can Directly Visit at Below Mentioned address with your Resume and PicturesNote - There are no Visiting or Interview Charges for Assessment. Just Carry your Educational Documents and a Passport copy.Timing - 12:00 PM- 4:00 PMCITA AVIATIONCorporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059,Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station

Hiring for Ground Staff for Leading Airlines Or Airport ( Male and Female)Vacancies Available in Delhi, Mumbai, Lucknow, Indore and Jaipur AirportsFor Telephonic Round Call 9718096279 ( Minal mam )Required Experience, Skills, and Qualifications: -Minimum 10+2 or a GraduateExcellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantageAge between 18-26 yrs.Job Timings will be Morning and Night Shifts (In Night Shift you will get Home Pickup and Home Drop)You Can Directly Visit at Below Mentioned address with your Resume and PicturesNote - There are no Visiting or Interview Charges for Assessment. Just Carry your Educational Documents and a Passport copy.Timing - 10:00 AM- 5:00 PMCITA AVIATIONCorporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059,Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station

As an Air Ticketing Associate, your responsibilities will include:- Assisting customers with booking flights, holiday packages, and hotel accommodations- Providing information on flight schedules, travel routes, and fare options- Processing ticket bookings, cancellations, and reservations accurately- Handling customer inquiries and resolving issues in a professional and timely manner- Collaborating with airlines and travel agencies to ensure seamless travel experiences for customers

Key Responsibilities: Greet and assist guests in a professional manner Handle guest queries and complaints efficiently Coordinate with various departments to ensure smooth guest experience Maintain guest records and feedbackRequirements: Excellent communication and interpersonal skills Well-groomed and presentable Prior experience in a restaurant / hotel is a plus

Dear All,Urgent hiring*Aerocity - 2 Stewards CP- 1 hostess & 1 StewardNehru Place- 1 Steward Cyber Hub-1 StewardDlf Vasant Kunj - 1 Hostess & 1 Steward Ambience Mall Gurgaon- 1 Captain & 2 stewardsMall of India, Noida- 1 stewardM3M mall Gurgaon- 1 StewardPlease apply on urgent basis.thanks...

Customer service and greeting, Order taking and accuracy, Effective communication, Hygiene and safety adherence. Presentable with Good Communication Skills.

We are looking for friendly and well-spoken individuals to join our hotel team as Guest Service Associates. Responsibilities include welcoming guests, assisting with check-in/check-out, handling guest queries, and ensuring a pleasant and comfortable stay. This role requires a positive attitude, basic communication skills, and a willingness to learn. Only applicants aged 18 to 27 are eligible to apply.

We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships