Hotel Job Vacancies in Kolkata

We are looking for a dedicated and friendly Hotel Waiter to join our team in Kolkata. The ideal candidate should have a positive attitude and a willingness to learn, making them a perfect fit for our vibrant hotel environment.**Key Responsibilities:**- **Greeting Guests:** Welcome guests warmly upon their arrival and ensure they feel comfortable and attended to.- **Taking Orders:** Listen carefully to guests food and beverage preferences, accurately recording their orders for efficient service.- **Serving Food and Drinks:** Serve food and beverages to guests, ensuring timely delivery and presentation that meets our standards.- **Clearing Tables:** Clear and clean tables promptly once guests have finished, maintaining a tidy dining area.- **Assisting with Menu Queries:** Answer guests' questions regarding menu items, specials, and dietary restrictions, offering recommendations if needed.- **Cooperating with Kitchen Staff:** Work closely with kitchen and bar staff to ensure the smooth flow of service during busy hours.**Required Skills and Expectations:**- A minimum education of 12th grade is needed, with experience in hospitality preferred but not required.- Strong communication skills to effectively interact with guests and team members.- A positive attitude and a commitment to providing excellent customer service.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Flexibility to work various shifts, including weekends and holidays.- An eagerness to learn and grow within the hotel industry, contributing to a supportive team atmosphere.

Seeking a Guest Relation Executive to join our team in Topsia, Kolkata. The ideal candidate will have 1-2 years of experience, be a 12th pass female candidate, and work from the office full-time. Key responsibilities include greeting guests, handling inquiries, resolving complaints, and maintaining a positive relationship with customers. Strong communication, interpersonal, and organizational skills are required. The candidate should also be customer-oriented, have the ability to multitask, and be proficient in MS Office. Experience in a similar role and fluency in multiple languages is a plus.

- Greet and seat customers: As a waiter, you will be responsible for welcoming guests as they arrive, escorting them to their tables, and ensuring they have a pleasant dining experience from the very beginning.- Take orders and serve food and beverages: You will need to accurately take food and drink orders from customers, relay them to the kitchen staff, and serve the items promptly once they are ready.- Provide recommendations and answer questions: Guests may have inquiries about the menu or need suggestions on what to order. It is crucial for a waiter to be knowledgeable about the offerings and provide helpful information to customers.- Ensure cleanliness and hygiene: Maintaining a clean and tidy dining environment is essential. Waiters are expected to clear tables, reset them for the next guests, and ensure that the overall dining area is neat and hygienic.- Handle customer feedback and complaints: In the event that a customer has a complaint or feedback, you will need to address it professionally and promptly, ensuring that the issue is resolved to the customer's satisfaction.- Strong communication skills: A waiter should have excellent verbal communication abilities to interact with customers, colleagues, and management effectively.- Ability to work in a fast-paced environment: The role of a waiter can be demanding, especially during busy meal times. Being able to work efficiently under pressure is crucial.- Attention to detail: Waiters must pay attention to the small details to ensure orders are accurate, tables are set correctly, and customers are satisfied with their dining experience.

- Overseeing the daily operations of the restaurant: The restaurant manager is responsible for ensuring that all aspects of the restaurant's operations run smoothly, from food preparation to customer service.- Managing staff: The restaurant manager will be in charge of hiring, training, and scheduling staff members to ensure that the restaurant is adequately staffed at all times.- Ensuring customer satisfaction: The restaurant manager must strive to provide excellent customer service by addressing any customer concerns or complaints in a timely and professional manner.- Monitoring inventory and ordering supplies: The restaurant manager is responsible for keeping track of inventory levels and ordering supplies as needed to ensure that the restaurant operates efficiently.- Implementing health and safety protocols: It is the restaurant manager's duty to ensure that all health and safety protocols are strictly followed to maintain a clean and safe dining environment for both customers and staff.Required Skills and Expectations:- Strong communication and interpersonal skills to effectively interact with customers and staff.- Excellent organizational abilities to manage staff, inventory, and daily operations efficiently.- Prior experience in the hotel or restaurant industry to understand the nuances of running a successful restaurant.- Ability to handle high-pressure situations and resolve conflicts calmly and efficiently.- Willingness to work flexible hours, including evenings, weekends, and holidays, to ensure the smooth functioning of the restaurant.

JOB ROLE : STEWARDREQUIREMENT : FEMALE ONLYSALARY : 10000 TO 13000DUTY HOUR : 10 HOUROFF DAY : 04 / MONTHADD ON :PFESICLOVERTIMEBONUSJob Types: Full-time, PermanentBenefits:Food providedProvident Fund

Urgent Vacancy for Security Guards

We are looking for a responsible, energetic, and customer-focused **Hotel Manager** to oversee daily operations of our property in New Alipore. The ideal candidate will ensure smooth functioning across all departments, maintain high guest satisfaction, and manage staff efficiency during the assigned 12-hour shift.;

A restaurant staff job description outlines roles from greeting guests and taking orders (front-of-house) to preparing food and maintaining kitchen hygiene (back-of-house), emphasizing customer service, teamwork, efficiency, and adherence to health and safety standards. Key components include welcoming and seating guests, menu knowledge, order accuracy, timely service, complaint resolution, payment processing, and collaborative efforts for a positive dining experience. [1, 2, 3] Here is a general template for a restaurant staff job description, which can be adapted for specific roles: Job Title: Restaurant Staff (Server, Crew Member, etc.) Job Summary:To provide excellent customer service, support smooth restaurant operations, and ensure a pleasant and safe dining experience for all guests. Key Responsibilities: Customer Service: Welcome and seat guests, and present menus. Take food and beverage orders accurately and efficiently. Answer questions, offer recommendations, and explain menu items. Deliver food and drinks to guests, ensuring order accuracy. Check on guests throughout their meal and address any concerns or complaints professionally. Process payments and issue bills. Operational Support: Collaborate with kitchen and bar staff for timely service. Set and prepare tables, paying attention to sanitation and order. Manage and restock service stations, ensuring supplies are available. Assist with opening, closing, and side-work tasks, such as cleaning and sweeping. Health & Safety: Maintain cleanliness and organization in the dining area and workstations. Adhere to all health, safety, and sanitation regulations. [1, 2, 3, 5, 6, 7, 8, 9] Requirements & Skills: Proven experience in a restaurant setting (for service roles). Strong customer-service and people skills. Friendly, patient, and customer-oriented attitude. Ability to work well under pressure and multitask. Excellent communication skills. Attention to cleanliness and safety. Knowledge of the menu and ability to make recommendations. Ability to work as part of a team. [1, 2, 6, 10] Qualifications (Optional/Varies): High school diploma or equivalent is a plus. Food handler's certification may be required.

1. Guest Service: Greet guests warmly and escort them to their tables. Present menus, explain daily specials, and assist guests in making food and beverage selections. Take accurate food and beverage orders and enter them into the POS system. Serve food and drinks promptly and efficiently, ensuring presentation and temperature standards are met. Check with guests to ensure satisfaction with each course and promptly address any issues.2. Table Maintenance: Set up tables according to hotel standards (linen, glassware, cutlery, etc.). Clear tables and reset them quickly for the next guests. Ensure cleanliness and hygiene in the dining area at all times.3. Coordination and Communication: Coordinate with kitchen and bar staff to ensure timely and accurate delivery of orders. Communicate special requests, allergies, or dietary restrictions clearly to the kitchen. Assist in managing reservations and seating arrangements during peak hours.4. Billing and Cash Handling: Prepare and present bills to guests, process payments accurately. Maintain proper cash handling procedures and ensure end-of-shift settlement is accurate.5. Standards and Compliance: Follow hotel grooming and uniform standards. Adhere to hygiene, safety, and sanitation regulations. Follow service procedures as per brand or departmental SOPs.Qualifications and Skills: Diploma or Certificate in Hotel Management or equivalent. Minimum 12 years of experience in a 3- or 4-star hotel restaurant. Excellent communication and guest service skills. Knowledge of menu, beverages, and basic wine service. Positive attitude, teamwork, and attention to detail. Ability to work flexible shifts, including weekends and holidays.Performance Indicators: Guest satisfaction and feedback scores. Service accuracy and efficiency. Cleanliness and hygiene compliance. Teamwork and professional conduct.

Key ResponsibilitiesOperations ManagementSupervise day-to-day restaurant operations.Ensure smooth coordination between kitchen, service, and administration.Maintain cleanliness, hygiene, and compliance with safety standards.Staff ManagementRecruit, train, and supervise restaurant staff.Prepare duty rosters and assign tasks.Motivate and monitor staff performance to ensure quality service.Customer ServiceEnsure excellent customer experience.Address complaints and resolve issues promptly.Maintain relationships with regular guests and encourage feedback.Financial & Inventory ControlMonitor budgets, control costs, and maximize profits.Manage cash flow, billing, and accounts.Oversee stock levels, order supplies, and prevent wastage.Marketing & PromotionPlan promotional activities and seasonal offers.Coordinate with marketing teams to attract customers.Manage online presence, reviews, and brand reputation.ComplianceEnsure adherence to food safety and licensing regulations.Maintain health & safety standards.Conduct regular audits and inspections.Skills & QualitiesLeadership and team management.Strong communication and interpersonal skills.Problem-solving and conflict resolution.Financial and business acumen.Ability to work under pressure and multitask.Knowledge of F&B trends and customer preferences.

Upholding exceptional service standards.Providing an unparalleled customer experience.Adhering to all customer touch points.Preparing accurate and standardized hot and cold beverages, both alcoholic and non-alcoholic.Setting up tables according to the established standards.Taking daily beverage inventory countEnsuring the cleanliness and hygiene of the lobby area and back dishwashing area.Taking Customer to Restaurant Tour and Sourdough brand Explanation.Implement suggestive selling techniques to enhance the average check value.Uphold the highest standards of cleanliness and hygiene.Adhere strictly to the established cleaning and hygiene protocols.

To Maintain and Monitor the Operation as Well as Sales. also Maintaining the Hygiene and Discipline among the Staffs.

A hotel job description can encompass a wide range of roles, from front desk and housekeeping to management and specialized positions like event planning or revenue management. These roles are essential to providing guest services, maintaining the property, and ensuring smooth hotel operations

guest check in check out, receive payments, update records, data entry.

Urgent requirement for the post of Hotel manager in Darjeeling salary will be 20000+ food and accommodation call urgently on.

A hotel job description can encompass a wide range of roles, from front desk and housekeeping to management and specialized positions like event planning or revenue management. These roles are essential to providing guest services, maintaining the property, and ensuring smooth hotel operations.

Certificate in Hospitality Management 6 Months 12th Pass 18 30 YearsAdvanced Certificate in Hotel Management 9 Months 12th Pass 18 30 YearsDiploma in Hospitality & Tourism Ops 12 Months 12th PassWhy Choose Us?We understand the needs of modern students, offering a balanced approach to learning:Flexible Learning: Choose between Online & Offline classes with flexible timings and attendance.Hands-on Experience: Practical, industry-oriented training to get you job-ready.Career Support: 100% Placement Assistance to guide you toward top-tier hospitality opportunities. Visit UsAddress: 508, Akankha More Bus Stop, Newtown, West BengalReady to start your journey? Join a community dedicated to your professional success in the hospitality industry.

Certificate in Hospitality Management 6 Months 12th Pass 18 30 YearsAdvanced Certificate in Hotel Management 9 Months 12th Pass 18 30 YearsDiploma in Hospitality & Tourism Ops 12 Months 12th PassWhy Choose Us?We understand the needs of modern students, offering a balanced approach to learning:Flexible Learning: Choose between Online & Offline classes with flexible timings and attendance.Hands-on Experience: Practical, industry-oriented training to get you job-ready.Career Support: 100% Placement Assistance to guide you toward top-tier hospitality opportunities. Visit UsAddress: 508, Akankha More Bus Stop, Newtown, West BengalReady to start your journey? Join a community dedicated to your professional success in the hospitality industry.

We are looking for a motivated Hotel Manager intern to join our team in Kolkata. This role is perfect for individuals eager to learn about hotel operations and management in a dynamic environment.**Key Responsibilities:**- **Oversee Daily Operations:** Manage the day-to-day activities within the hotel, ensuring smooth functioning and a pleasant experience for guests.- **Staff Coordination:** Work with various teams, including housekeeping and front desk, to ensure efficient communication and service delivery.- **Guest Relations:** Engage with guests to understand their needs and resolve any issues, fostering a welcoming atmosphere.- **Maintain Standards:** Ensure the hotel maintains cleanliness and hospitality standards throughout all areas for guest satisfaction.- **Assist in Financial Management:** Support the finance team in monitoring budgets, costs, and revenues to help achieve organizational goals.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective interaction with guests and staff.- Basic knowledge of hotel management principles is beneficial, although not mandatory; a willingness to learn is vital.- Good organizational skills to manage multiple tasks efficiently and prioritize responsibilities.- A customer-oriented mindset focused on meeting guest needs and exceeding expectations.- Ability to work well in a team and demonstrate flexibility in handling different situations.This internship is an excellent opportunity for candidates with a passion for hospitality to kickstart their careers in hotel management. With limited experience required, we welcome enthusiastic individuals eager to grow in this field.