Freshers & Experience || Full Time || Airport Passenger Service Associate

Proxiva Council of Management and Technology
  • icon job experience 0 - 5 Years
  • icon job opening 278 Openings
  • icon salary 7.0 - 30.0 Lac/Yr
  • icon job posting Posted today
  • Online interview Online interview
  • icon job location Kolkata
Key Skills

Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Ticketing Airport Ticketing Air Freight Air Traffic Control Air Cargo Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airport Ramp Air Ticketing Reservation Good Communication Personality Development Custo Hawrah

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Job Description

As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. This position is suitable for individuals who are committed to providing exceptional customer y Responsibilities:nn1. Passenger Assistance: You will greet passengers and assist them with check-in procedures, baggage handling, and other travel-related inquiries, ensuring a friendly and helpful 2. Information Management: You will provide accurate information about flight schedules, airport services, and other relevant details to help passengers navigate their travel 3. Handling Complaints: Address any passenger complaints or concerns promptly and professionally, striving to resolve issues to enhance their travel 4. Coordination: Coordinate with various airport departments to ensure passengers receive necessary services, including boarding assistance and special needs 5. Monitoring Operations: Keep an eye on flight status updates and relay important information to passengers, ensuring they are informed about any quired Skills and Expectations:nnCandidates must have completed their 12th grade education and possess excellent communication and interpersonal skills. You should be friendly, patient, and able to work in a fast-paced environment. A customer-focused attitude is essential, along with the capability to handle stressful situations with a calm demeanor. Prior experience in customer service is a plus, although not mandatory, as training will be provided.

  • Experience

    0 - 5 Years

  • No. of Openings

    278

  • Education

    12th Pass

  • Role

    Airport Passenger Service Associate

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 40 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

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About Proxiva Council of Management and Technology

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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