12th Pass Fresher Jobs in Kolkata

Roles & Responsibilities

We are looking for an Airport Operations Executive in Kolkata to join our dynamic team. This role is ideal for individuals who are enthusiastic about the aviation industry and eager to contribute to smooth airport operations.**Key Responsibilities:**- **Check-in Services:** Assist passengers with check-in procedures to ensure a smooth and efficient process at the airport.- **Baggage Handling:** Oversee the handling and management of passenger baggage, ensuring it is loaded and unloaded safely.- **Customer Support:** Provide assistance to passengers by answering questions and resolving any issues that arise during their travel experience.- **Coordination with Airlines:** Work closely with airline representatives to facilitate timely departures and arrivals.- **Safety Compliance:** Ensure that all operations meet safety and security regulations, maintaining a safe environment for passengers and staff.- **Documentation:** Assist in processing and managing travel documents to ensure accuracy and compliance with regulations.**Required Skills and Expectations:**Ideal candidates should have at least a 12th-grade education and possess strong communication skills to interact effectively with passengers and colleagues. A customer-service mindset is essential, along with the ability to work in a fast-paced environment. Attention to detail is important for handling various tasks accurately. Basic computer skills and the ability to work in a team are also necessary. Experience in the aviation industry is a plus, but freshers are encouraged to apply. The position requires a commitment to providing exceptional service and adapting to changing situations quickly.

We are looking for a dedicated Customer Service Officer to join our team in Kolkata. This full-time position is perfect for freshers who have completed their 12th grade and are eager to start their career in customer service.**Key Responsibilities:**- **Answer Customer Inquiries:** Handle phone calls and responses to emails from customers, providing accurate information and support.- **Resolve Complaints:** Address customer complaints promptly and effectively, ensuring a positive experience while finding solutions to their issues.- **Maintain Customer Records:** Keep accurate records of customer interactions and transactions to ensure efficient service and follow-up.- **Provide Product Information:** Offer detailed information about products and services to help customers make informed purchasing decisions.- **Collaborate with Teams:** Work closely with other departments to ensure customer feedback and issues are communicated effectively for continuous improvement.**Required Skills and Expectations:**- Strong communication skills are essential to clearly convey information to customers and understand their needs.- A positive attitude is important; being friendly and approachable helps create a welcoming environment for customers.- Basic computer skills are necessary to manage customer data and perform other administrative tasks.- The ability to work in a team is crucial, as the role involves collaboration with colleagues to deliver excellent service.- Freshers should be willing to learn and adapt to the companys processes and customer service protocols.

As an Insurance Sales Executive, you will play a key role in helping customers understand and choose the right insurance plans. This position is ideal for candidates looking to start their career in sales with minimal experience required.Key Responsibilities:- **Engage with Clients**: Actively connect with potential customers to introduce them to various insurance products and services tailored to their needs.- **Assess Insurance Needs**: Analyze clients' situations to recommend the most suitable insurance coverage based on their unique requirements and budget.- **Provide Information**: Clearly explain the features and benefits of different insurance policies to ensure clients make informed decisions.- **Follow Up**: Maintain regular communication with clients to address any questions or concerns, and to encourage them to finalize their insurance purchases.- **Meet Sales Targets**: Work towards achieving monthly sales goals by actively seeking new clients and nurturing existing relationships.Required Skills and Expectations:- **Communication Skills**: Strong verbal communication is essential to effectively convey information and engage with clients.- **Customer Service Orientation**: A friendly and professional approach is crucial to build trust and ensure customer satisfaction.- **Basic Sales Knowledge**: Familiarity with sales techniques and an eagerness to learn about insurance products is preferred.- **Self-Motivated**: Ability to work independently and take initiative in generating leads and closing sales.- **Team Player**: Willingness to collaborate with colleagues and contribute positively to the overall team environment. This role is suitable for individuals who have completed their 12th grade and are enthusiastic about starting a career in sales.

Job SummaryWe are looking for an energetic and strategic Business Development Manager to expand and manage partner networks within the assigned territory. The role focuses on developing relationships with channel partners, agents, and retailers to drive business growth and strengthen market presence.Key ResponsibilitiesBuild and maintain tie-ups with channel partners, agents, and retailers.Identify new business opportunities and onboard strategic partners.Drive business growth through partner relationship management.Conduct market research and competitor analysis within the territory.Support partners with product knowledge, training, and business strategies.Monitor partner performance and ensure target achievement.Develop territory expansion plans and execute growth initiatives.Prepare regular sales and performance reports.Required Skills & QualificationsExcellent communication and relationship-building skills.Strong business development and negotiation abilities.Leadership and team coordination capabilities.Ability to work independently and manage multiple partners.Good understanding of sales and market expansion strategies.Graduate/MBA preferred.

We are looking for a motivated and eager Business Development Manager to join our team in Action Area IID. This is a great opportunity for someone who wants to start their career in business development and grow with us.**Key Responsibilities:**- **Identify New Business Opportunities:** Research potential clients and markets to find new opportunities for growth, enhancing company revenue. - **Build Relationships:** Develop and maintain strong relationships with clients to foster trust and encourage repeat business. - **Pitch Services:** Present our products and services to potential clients, clearly explaining how we can meet their needs. - **Market Analysis:** Monitor market trends and competitor activities to stay informed and adapt strategies accordingly. - **Collaborate with Teams:** Work closely with marketing and sales teams to ensure alignment in strategies and goals for business growth. - **Track Performance:** Use metrics to evaluate the success of business development efforts and recommend changes when necessary.**Required Skills and Expectations:**- Candidates must have completed at least the 12th grade. - Excellent communication skills are essential for effective interactions with clients. - A keen interest in business and market dynamics is expected. - Ability to work in a team and adapt to a fast-paced environment. - Basic knowledge of Microsoft Office and digital tools is a plus. - A proactive attitude and willingness to learn are highly valued. This role is perfect for freshers or those with limited experience who are enthusiastic about starting a career in business development.

We are seeking a motivated Human Resource Intern to join our team in Kolkata. This internship is ideal for freshers who have completed their 12th grade and are eager to gain experience in the HR field while working remotely.As a Human Resource Intern, your key responsibilities will include:1. **Assist in Recruitment**: Help in posting job openings, screening resumes, and scheduling interviews to support our hiring process.2. **Employee Onboarding**: Participate in the onboarding process by preparing welcome materials and assisting new employees in completing necessary paperwork.3. **Maintain HR Records**: Keep accurate and organized records of employee information, attendance, and performance evaluations to ensure smooth HR operations.4. **Support Training Initiatives**: Aid in planning and coordinating training sessions for employees by gathering materials and managing logistics.5. **Conduct Surveys**: Help create and distribute employee satisfaction surveys to collect feedback and contribute to a positive work environment.To succeed in this role, you should possess strong communication skills, both written and verbal, as you will interact with team members and candidates. Attention to detail is essential for maintaining records accurately. A basic understanding of HR concepts and a willingness to learn are expected. Candidates should be self-motivated and able to work independently from home while meeting deadlines. This internship provides valuable hands-on experience in human resources for those looking to start their career in this field.

As a Calling Executive, you will play a crucial role in engaging with customers and promoting our services. Your primary responsibilities will include:- **Making Outbound Calls**: You will reach out to potential or existing customers to provide information about products and services, ensuring clarity and accuracy in communication.- **Customer Engagement**: You will listen to customer queries and concerns, ensuring that each interaction is handled with care and professionalism, leading to high customer satisfaction.- **Data Entry and Management**: You will maintain accurate records of customer interactions and feedback in our database, which helps in tracking performance and providing better service.- **Achieving Targets**: You will work towards meeting daily and monthly call targets, contributing to the team's overall success, and motivating yourself and your peers to excel.- **Team Collaboration**: You will work closely with team members and supervisors to share insights and best practices that enhance the calling process and improve customer experiences.For this role, you should possess the following skills and qualities:- **Strong Communication Skills**: You need to communicate clearly and effectively in both verbal and written forms to build rapport with customers.- **Listening Skills**: Ability to listen carefully to customer needs and respond appropriately.- **Positive Attitude**: A friendly and positive demeanor helps create a welcoming experience for customers.- **Basic Computer Skills**: Familiarity with using computers for data entry and managing customer information is essential.- **Eagerness to Learn**: A strong desire to learn and improve in a fast-paced environment is important, especially for those new to the workforce. This is a full-time position based in Kolkata, suitable for individuals with 0 to 5 years of experience.

We are looking for a Telecounsellor to join our team in Dum Dum, Kolkata. This entry-level position is ideal for recent school graduates who are eager to help individuals make informed decisions regarding their educational and career paths.Key Responsibilities:1. **Conduct Telephonic Consultations**: You will reach out to potential students to discuss their interests and aspirations, providing personalized guidance based on their needs.2. **Provide Information**: Share details about various courses, programs, and institutions, ensuring clear and accurate communication.3. **Follow-Up Calls**: Maintain regular contact with leads to answer questions and encourage them to take the next steps in their academic journey.4. **Record Keeping**: Document all interactions with students in our system to ensure accurate tracking of inquiries and progress.5. **Collaborate with Team Members**: Work closely with colleagues to strategize and share best practices that enhance student engagement.Required Skills and Expectations:Candidates must have completed at least the 12th grade. Strong verbal communication skills are essential, as you will be handling calls daily. A friendly and patient attitude is crucial when dealing with diverse individuals. Basic computer skills are required for maintaining records, and you should be willing to learn and adapt in a fast-paced environment. Prior experience is not necessary, but eagerness to assist others and a positive mindset are valued traits.

As an Agency Partner in our Kolkata office, you will play a key role in building and managing relationships with clients to drive business growth. This position is perfect for individuals who are enthusiastic, driven, and ready to make an impact.**Key Responsibilities:**- **Client Relationship Management:** Establish and maintain strong relationships with clients to understand their needs and ensure their satisfaction with our services.- **Business Development:** Identify new business opportunities and potential clients, working to expand our market presence in the region.- **Sales Support:** Assist in the sales process by providing relevant information, answering queries, and guiding clients through our offerings.- **Team Collaboration:** Work closely with cross-functional teams to ensure seamless service delivery and effective communication between departments.- **Market Research:** Conduct research to understand market trends and client preferences, helping to inform strategies for business growth.**Required Skills and Expectations:**Candidates should have a strong interpersonal skill set, as building relationships is critical for this role. A proactive approach to problem-solving and a willingness to learn are essential. Good communication skills in both verbal and written forms are necessary for effectively conveying ideas and information to clients and team members. An understanding of basic sales principles is beneficial but not mandatory. The role is suitable for individuals between 0 to 6 years of experience, including fresh graduates who are eager to start their career in a dynamic environment.

We are seeking a dedicated Banking Back Office Executive to join our team in Kolkata. This is a full-time position ideal for individuals who are self-motivated and eager to learn in a professional banking environment. **Key Responsibilities:**- **Data Entry and Management:** Accurately input and manage customer information and transaction details in the bank's system, ensuring all records are up-to-date and precise. - **Account Reconciliation:** Regularly check and match account statements with internal records to identify discrepancies, ensuring financial accuracy and compliance.- **Customer Support:** Assist customers by responding to inquiries and resolving issues related to back-office processes, providing clear information and support.- **Documentation Handling:** Organize and maintain important documents related to transactions and customer accounts, ensuring easy access and confidentiality.- **Report Generation:** Create daily, weekly, and monthly reports on banking operations as required by supervisors, helping to track performance and inform decisions.**Required Skills and Expectations:**- Candidates should be high school graduates (12th pass), with a focus on numerical proficiency and attention to detail.- Basic knowledge of banking processes and computer skills, including familiarity with Microsoft Office, is necessary.- Good communication skills are essential for interacting with team members and customers.- The ability to work independently and as part of a team is important for achieving departmental goals.- A willingness to learn and adapt in a fast-paced environment is expected to maximize performance in this role.

As a Telesales Representative, you will play a key role in our sales team, engaging with potential customers over the phone to promote and sell our products or services. This position is located in Kolkata, and we welcome applicants with 0 to 5 years of experience who have completed at least their 12th grade. **Key Responsibilities:**- **Customer Outreach:** Reach out to potential customers through phone calls to introduce our products, build interest, and capture leads.- **Product Knowledge:** Gain a comprehensive understanding of our product offerings to effectively communicate features and benefits to customers.- **Sales Pitch:** Deliver a clear and persuasive sales pitch to convince prospects to make a purchase or schedule further discussions.- **Customer Engagement:** Listen to customer needs and respond to inquiries to build rapport and trust, aiding in closing sales.- **Maintain Records:** Accurately record customer interactions and details of sales processes in our system for follow-up and analysis.- **Meet Targets:** Work towards achieving individual and team sales goals and targets through consistent performance.To be successful in this role, candidates should possess strong communication skills, a positive attitude, and the ability to handle rejection with resilience. Familiarity with basic computer applications and a willingness to learn are essential. We are looking for motivated individuals who can work collaboratively in a team environment and demonstrate a proactive approach to selling.

About UsArohi Global Textiles (OPC) Pvt Ltd. is a renowned brand in Lingerie & Underwear Manufacture segment in India. Arohi Provides Premium quality and skin friendly underwear for men, women and kids. Arohi Global Textiles (OPC) Pvt Ltd partners with entrepreneurs and distributors to launch private-label innerwear and underwear lines. Role OverviewWe are hiring 5 Inside Sales Executives to make outbound calls to qualified leads interested in starting a distribution business with Arohi Global. The role is conversion-focused: you will explain our new business model of own brand, answer queries, overcome objections, and convert leads into clients. Immediate joiners preferred.

We are seeking a Front Office Executive to be the first point of contact for our organization at our Kolkata office. This role is ideal for freshers who have completed their 12th grade and are excited to start their career in a professional environment.**Key Responsibilities:**- **Greeting Visitors:** Welcome clients and visitors warmly, ensuring they feel comfortable and attended to upon arrival at the office.- **Managing Phone Calls:** Answer incoming calls professionally, directing them to the appropriate departments or staff members efficiently.- **Handling Inquiries:** Respond to general inquiries in person or over the phone, providing helpful information about the companys services and policies.- **Scheduling Appointments:** Assist in managing appointments and meetings, coordinating schedules between clients and staff to ensure smooth operations.- **Maintaining Office Records:** Keep accurate records of visitor logs and office supplies, ensuring that the front office is organized and well-maintained.- **Supporting Administrative Tasks:** Assist with various administrative duties as needed, contributing to the overall efficiency of the office.The ideal candidate should possess good communication skills and a friendly demeanor. A professional appearance and behavior are essential for creating a positive first impression for visitors. Basic computer skills are also necessary for managing office tasks efficiently. A proactive attitude and the ability to work well under pressure will contribute to your success in this role. This position requires a full-time commitment and is based in the office, allowing you to engage directly with clients and colleagues alike.

We are Looking for a Customer Support Officer to Join Our Team in Kolkata. this is a Full-time Position. as a Customer Care Manager, You Will Play a Vital Role in Ensuring Our Customers Receive Excellent Service. Freshers are Welcomed to Apply for this Position.**key Responsibilities:**- **manage Customer Interactions:** Handle Customer Inquiries and Complaints Through Various Communication Channels to Ensure Their Issues are Addressed Effectively.- **lead the Customer Care Team:** Supervise and Guide Team Members to Maintain High-quality Service Standards and Assist Them in Resolving Complex Customer Issues.- **monitor Performance Metrics:** Keep Track of Customer Service Metrics such as Response Times and Customer Satisfaction to Identify Areas for Improvement.- **coordinate Training Sessions:** Organize Training for Team Members On Customer Service Skills and Product Knowledge to Enhance Their Capabilities.- **develop Customer Service Policies:** Help Create and Implement Policies that Improve Customer Service Processes and Ensure Consistency Across the Team.**required Skills and Expectations:**- Strong Communication Skills: Ability to Communicate Clearly and Confidently, Both Verbally and in Writing.- Problem-solving Abilities: Capable of Identifying Issues and Thinking Critically to Find Effective Solutions Quickly.- Team Leadership: Possess Skills to Motivate and Manage a Team While Fostering a Positive Work Environment.- Adaptability: Be Open to Learning and Adjusting to New Processes and Technologies to Enhance Customer Service.- Basic Computer Skills: Familiarity with Computers and Software Used in Customer Service Will Be Beneficial.This Role is Perfect for Those Who are Enthusiastic About Helping Customers and are Looking to Start Their Careers in Customer Care.

As a Banking Executive in Dunlop, you will play a crucial role in providing excellent customer service while assisting with various banking operations. This role is suitable for freshers who have completed their 12th grade.**Key Responsibilities:**- **Customer Service:** Engage with customers to understand their banking needs and provide information on products and services. This involves answering queries and resolving issues in a friendly and efficient manner.- **Account Management:** Assist customers in opening new accounts, updating personal information, and managing their existing accounts. This ensures customers have smooth access to banking services.- **Transaction Processing:** Handle customer transactions, such as deposits and withdrawals, accurately and securely. This is essential to maintain customer trust and integrity of banking operations.- **Promoting Banking Products:** Inform customers about various banking products, like loans and savings accounts, to encourage them to utilize these services. This helps improve customer satisfaction and bank sales.- **Compliance and Security:** Follow all banking policies and procedures to ensure compliance with regulations and safeguard customer information. This builds a secure banking environment.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact with customers confidently and courteously. A good understanding of basic banking operations is helpful but not mandatory. Being organized and detail-oriented is important for handling transactions accurately. Additionally, a positive attitude and willingness to learn are essential for growth within the banking industry.

We are looking for a Customer Service Officer to join our team in Kolkata. This is a full-time position ideal for freshers who are looking to start their careers in customer service. If you are friendly, patient, and have a desire to help others, this role is a great fit for you.**Key Responsibilities:**- **Assist Customers:** Provide support to customers by answering their queries through phone, email, or chat. You will be the first point of contact, helping clients with their needs.- **Problem Solving:** Address customer issues and complaints effectively, working to resolve problems quickly and ensuring customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions. This helps improve service quality and provides useful information for future reference.- **Collaborate with Teams:** Work closely with other departments to ensure that customer needs are met and that any issues are escalated correctly.- **Feedback Collection:** Gather customer feedback and suggestions to help improve products and services. Your insights are valuable for enhancing the customer experience.**Required Skills and Expectations:**- Strong communication skills: You should be able to speak clearly and write well to communicate effectively with customers.- Patience and empathy: Being understanding and kind when dealing with customer issues is essential.- Basic computer skills: Familiarity with using computers and handling basic software is important for record-keeping and communication.- Team player: Ability to work well within a team and support colleagues when needed.- Time management: You should be able to manage your time efficiently to handle multiple customer inquiries promptly. If you are eager to learn and grow in a customer-focused environment, we encourage you to apply!

As a Banking Executive in Kolkata, you will play a key role in supporting our banking operations. Your primary responsibilities will include:- **Customer Service**: Assist customers with their banking needs, including account inquiries and transaction processes, ensuring they receive accurate information and support.- **Account Management**: Help in the opening and closing of accounts for customers while ensuring all documentation is correctly completed and compliant with regulations.- **Transaction Processing**: Handle everyday banking transactions, such as deposits, withdrawals, and fund transfers, paying close attention to accuracy and efficiency.- **Record Keeping**: Maintain accurate records of customer accounts and transactions to ensure information is up to date and easily accessible.- **Sales Support**: Promote banking products and services to customers, assisting them in understanding and choosing options that best suit their financial needs.To succeed in this role, you need the following skills and expectations:- **Communication Skills**: You should be able to communicate effectively, both verbally and in writing, to interact with customers and resolve their queries.- **Attention to Detail**: Ability to handle transactions and maintain records accurately is crucial to minimize errors.- **Basic Financial Knowledge**: An understanding of basic banking operations and products will be valuable to assist customers effectively.- **Problem-Solving Skills**: You should be able to think on your feet and address customer concerns with practical solutions.- **Team Player**: Being able to collaborate with team members and contribute positively to the bank's work environment is essential. This is an entry-level position ideal for individuals looking to start a career in banking.

As an Airport Supervisor in Kolkata, you will play a vital role in ensuring the smooth operation of airport services. Your main responsibilities will include:- **Overseeing Daily Operations**: You will monitor daily airport activities to ensure all flights and services run on schedule and meet quality standards.- **Coordinating Staff**: You will manage the airport staff, including check-in agents and baggage handlers, ensuring everyone is performing their duties efficiently.- **Customer Service Management**: You will address passenger queries and complaints to provide a positive experience for travelers, ensuring their needs are met.- **Safety and Security Compliance**: You will ensure that all airport operations adhere to safety and security regulations, promoting a safe travel environment.- **Reports and Documentation**: You will prepare and manage reports on daily operations, staff performance, and any incidents, ensuring accurate records are maintained.To excel in this role, you should possess:- **Strong Communication Skills**: Being able to communicate clearly with staff and passengers is crucial for resolving issues and providing excellent customer service.- **Team Leadership Abilities**: You should have the capability to lead and motivate a team, guiding them towards achieving operational goals.- **Problem-Solving Skills**: You need to think quickly and address challenges that arise during airport operations efficiently.- **Organizational Skills**: Being well-organized will help you manage multiple tasks and ensure smooth operations.Candidates should have at least a 12th-grade education and ideally 0 to 2 years of experience in a related field.