As a Tele Caller, you will be responsible for making calls to customers for debt recovery. Your tasks will include maintaining detailed customer feedback and ensuring it is uploaded into the client’s debt management module. You will also work towards achieving periodic targets and preparing various Management Information System (MIS) reports in a timely manner. Coordination with field executives is essential, as you will be part of a team focused on effective debt management.
To succeed in this role, you should possess excellent communication skills and be comfortable interacting with customers over the phone. A proactive attitude towards problem-solving and the ability to work under pressure are crucial. You must demonstrate strong organizational skills to manage feedback and reporting effectively.
This is a full-time position based in Kolkata, India, with a work-from-office requirement. The job does not require prior experience, making it suitable for individuals with 0 to 6 years of experience. A minimum educational qualification of 12th pass is required. You will be expected to work standard office hours, with specific shift timings communicated by the employer.
Candidates will need to utilize a device for making calls and are expected to prepare and submit reports regularly. Overall, the Tele Caller role is essential for maintaining customer relationships and ensuring that debt recovery processes are efficiently carried out.