Guest Relations Job Vacancies in Dehradun

Supervise daily hotel operations including front desk, housekeeping, food & beverage, and maintenance.Ensure all facilities are clean, well-maintained, and operational.Monitor check-in/check-out processes for efficiency and guest satisfaction.2. Guest RelationsHandle guest inquiries, complaints, and feedback promptly and professionally.Ensure personalized service to enhance the guest experience.Maintain high standards of hospitality and customer service.3. Financial ManagementPrepare and manage budgets, forecasts, and financial reports.Monitor revenue, expenses, and profitability, taking corrective actions when necessary.Implement strategies to maximize occupancy, average daily rate and revenue per available room 4. Staff ManagementRecruit, train, and supervise hotel staff across all departments.Conduct performance evaluations and provide coaching or disciplinary actions when needed.Schedule staff shifts to ensure adequate coverage.6. Marketing & SalesCollaborate with the sales and marketing team to promote the hotel.Develop packages, promotions, and special events to attract guests.Maintain relationships with travel agencies, tour operators, and corporate clients.

Sound experience of Hospitality Industry.Female candidate will be preferred.We are seeking an experienced and dynamic Manager having strong background in both reservation and sales, along with fluent communication skills in English and Hindi.Candidates who are already working or worked in Hotel Industry / Naturecure institute / will be given preference.Candidate from uttarakhand or willing to relocate Dehradun will be preferredCandidate should be well versed in RMS CLOUD and software which is used in front office ,reservation in hotel industry .Key Responsibilities:Interaction with marketing teams to develop and execute promotional strategies that boost the property presence.Drive sales initiatives to attract new customers and increase revenue.Ensure exceptional customer service and address customer feedback promptly and effectively.Monitor financial performance, including budgeting, cost control, and profitability.Resolve operational challenges and customer complaints with effective solutions.If you think your profile suits the requirement you can send your profile athrflavour@gmail.comor 895895 0455

Job Openings for 2 Guest Relation Executive Jobs with minimum 1 Year Experience in Dehradun, Uttarakhand, having Educational qualification of : Other Bachelor Degree with Good knowledge in Communication Skills,Front Office Operations,Telephone Handling etc.

Key Responsibilities:1. Welcome and interact with guests, understanding their preferences.2. Handle guest requests, resolving issues promptly.3. Coordinate room assignments, upgrades, and special requests.4. Maintain accurate guest records and preferences.5. Offer personalized recommendations (dining, spa, local attractions).6. Collaborate with departments (F&B, Housekeeping, Spa) for seamless experiences.7. Respond to guest feedback, resolving concerns.8. Conduct guest feedback sessions and surveys.9. Develop and maintain guest loyalty programs.10. Assist with guest events, conferences.11. Monitor guest reviews, respond promptly.