Array ( [0] => telephone-handling [1] => mumbai ) Telephone Handling Jobs in Mumbai,Telephone Handling Job Vacancies in Mumbai Maharashtra
46

Telephone Handling Job Vacancies in Mumbai

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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Andheri Mumbai
Customer Relationship Receptionist Activities General Administration Telephone Handling Customer Communication Front Office Front Desk
We are looking for a friendly and organized Front Desk Receptionist to join our team in Andheri. This full-time position is perfect for someone with 0 to 2 years of experience who enjoys working with people in a lively office setting.**Key Responsibilities:**- **Welcome Visitors:** Greet guests and clients warmly, ensuring they feel comfortable and valued as soon as they enter the office.- **Manage Phone Calls:** Answer and direct phone calls promptly, taking messages when necessary and ensuring all inquiries are handled efficiently.- **Schedule Appointments:** Coordinate and schedule meetings for staff, maintaining an updated calendar to ensure an organized workflow.- **Maintain Front Desk Area:** Keep the reception area tidy and organized, creating a professional environment for visitors and staff.- **Assist with Administrative Tasks:** Support the team with various administrative duties such as filing, data entry, and preparing documentation as needed.**Required Skills and Expectations:**- Excellent communication skills are needed to interact effectively with visitors and staff.- Strong organizational skills are essential for managing schedules and tasks efficiently.- A friendly and approachable demeanor is important to create a welcoming atmosphere.- Basic computer skills, including proficiency in Microsoft Office, are necessary for handling administrative tasks.- Willingness to learn and adapt in a dynamic work environment.We are excited to find a motivated individual who is ready to contribute to our team!
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  • 3 - 9 yrs
  • 4.3 Lac/Yr
  • Mumbai
Receptionist Activities Administrative Skills Telephone Handling Interpersonal Skills Front Desk Presentable English Language
Only Female Must Applyjob Location: Lower Parel (candidates Staying Close By Required)position: Front Office Executive / Receptionist experience: 3 Yrs +ctc: 25k - 35k (depends On Experience)working Days: Monday to Saturday 10am -7pm Requirement:excellent Communication, Interpersonal, and Organizational Skills.pleasing Personality and Professional Approachjdoversee all Front Office Operations and Ensure Exceptional Etiquettehandle Phone Calls Proficiently and Email Drafting.handle Inquiries, Requests, and Complaints in a Professional Mannerperforming Basic Admin Duties Including Printing, Scanning, Sending Emails, Etc.handling Documentation Work.maintain Proper Coordination with Employees.general Office Admin Dutiesfluent Communication Skill (english, Hindi)
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Hiring For Front Office Executive (Female Only)

Zeev HR Consultants & Placement Services

  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Mumbai
Receptionist Activities Real Estate Receptionist Telephone Handling Coordination Skills Front Desk Administrative Skills
We are seeking a Front Office Executive based in Mumbai to serve as the first point of contact for our clients and visitors. The ideal candidate will have 1 to 3 years of experience in a related role and a graduate degree, with a preference for female applicants.Key Responsibilities:- **Greeting Visitors:** Welcome clients and guests with a friendly and professional demeanor, ensuring a positive first impression.- **Handling Calls:** Answer and direct phone calls promptly, taking messages when necessary, and providing relevant information to inquiries.- **Scheduling Appointments:** Manage appointment calendars for executives by scheduling meetings and ensuring all necessary arrangements are made in advance.- **Managing Office Supplies:** Monitor and maintain office supplies, placing orders as needed to ensure the front office runs smoothly.- **Assisting with Administrative Tasks:** Support other departments with administrative tasks, including filing, data entry, and document preparation when required.Required Skills and Expectations:The ideal candidate should have strong communication skills, with the ability to interact effectively with diverse personalities. Organizational skills are essential for managing multiple tasks efficiently. Proficiency in office software such as MS Office is preferred, along with a professional attitude and appearance. The candidate must be detail-oriented and capable of maintaining confidentiality in sensitive situations. A proactive approach to problem-solving and a desire to contribute positively to the office environment are highly valued.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Malad West Mumbai
Customer Relationship Telephone Handling Customer Care Inbound Calls Good Communication Skills International BPO Executive Customer Support
We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.
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  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Mumbai
Administrative Tasks Call Handling Multitasking Telephone Etiquette Customer Service Listening Skills
We are looking for a motivated and friendly Receptionist Cum Telecaller to join our team in Mumbai. The ideal candidate should have 1 to 2 years of experience and a minimum education of 12th grade. This part-time position will require you to work from our office.**Key Responsibilities:**- **Front Desk Management:** Greet visitors warmly and manage the reception area to create a positive first impression for customers and clients.- **Handling Incoming Calls:** Answer phone calls promptly, provide information, and direct calls to the appropriate departments or individuals, ensuring efficient communication.- **Telecalling Activities:** Reach out to prospective clients and existing customers to promote our services, gather feedback, and handle inquiries professionally.- **Appointment Scheduling:** Manage calendars by scheduling and confirming appointments for staff and ensuring that all involved parties are informed.- **Maintaining Records:** Keep accurate records of calls made, messages received, and visitor logs, ensuring easy access to important information.**Required Skills and Expectations:**- **Communication Skills:** You must possess excellent verbal and written communication skills to engage with clients and colleagues effectively.- **Customer Service Orientation:** A friendly and approachable manner is essential as you will be the first point of contact for clients.- **Organizational Skills:** Strong organizational abilities are needed to manage calls, appointments, and administrative tasks efficiently.- **Basic Computer Skills:** Proficiency in using computers and office software is expected to perform tasks related to scheduling and data entry.If you meet these requirements and are eager to contribute as part of our team, we encourage you to apply.
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  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills Customer Care Customer Support Inbound Calls BPO Voice
Job Title:Sales & Customer Support ExecutiveCompany Details:Company: Mind WealthBrand: Hungry BrainWebsite: https://hungrybrain.in/Job Location:Malad West, Mumbai (5 minutes walk from railway station)Job Type:Full-TimeWorking Days:6 Days a WeekSalary:2 - 2.5 LPAIndustry:Education / EdTech / Early Childhood LearningDepartment:Sales & Customer SupportRole Category:Inside Sales / Customer SupportAbout Us :Hungry Brain helps parents raise smarter, more capable children by focusing on brain development in the first 3 years when it matters the most. Our structured programs empower parents to take the right actions early and see real developmental results.Key Responsibilities :Handle inbound & outbound leadsMaintain follow-ups & CRM updatesExplain early learning concepts and programs to parentsSupport parents to identify the need for early brain development and start our programs via calls, video calls, chats, and other communication channelsCandidate Requirements :Minimum 2+ years of experience in sales/customer supportStrong communication in any one language + workable EnglishComfortable using basic tech tools and CRM systemsPreferred Candidate Profile:Experience in EdTech / Education / Counselling is a plusGood interpersonal and convincing skills
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Virar West Mumbai
Receptionist Activities Customer Communication Telephone Handling Computer Skills
We are looking for a friendly and organized Front Desk Receptionist to join our team in Virar West. The ideal candidate will be responsible for creating a welcoming atmosphere for visitors and managing various front desk duties. **Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly as they arrive, creating a positive first impression of the organization.- **Manage Phone Calls:** Answer and redirect phone calls efficiently, providing information or assistance as needed to ensure smooth communication.- **Schedule Appointments:** Assist in scheduling appointments for staff and clients, coordinating availability to optimize time management.- **Maintain Records:** Keep accurate records of visitors and phone calls, ensuring that important information is documented and accessible.- **Provide Information:** Answer queries from guests and clients regarding services, directions, or other general inquiries in a clear and informative manner.- **Handle Mail and Deliveries:** Manage incoming and outgoing mail, packages, and deliveries, ensuring that they are handled promptly and appropriately.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for interacting with clients and colleagues.- Basic computer skills, including familiarity with word processing and spreadsheet software, to handle administrative tasks effectively.- A friendly and courteous demeanor to create a welcoming environment for all visitors.- Ability to multitask and stay organized in a busy work environment is crucial for productivity.- Prior experience in customer service or a related role is a plus, but not mandatory for candidates with a positive attitude and eagerness to learn. This is a full-time position, and the candidate must be willing to work from the office.
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Receptionist Fresher (Female)

Sterling Electro Enteprises Pvt Ltd

  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Nahur West Mumbai
Guest Handling Telephone Handling Front Desk Executive MIS Matance Attendance Management
Key ResponsibilitiesGreet and welcome visitors, clients, and vendors in a professional mannerHandle incoming calls, transfer calls, and take accurate messagesMaintain visitor log register and issue visitor passesCoordinate with internal departments (Projects, HR, Accounts, Purchase)Manage courier, dispatch, and inward/outward registersMaintain meeting room schedule and arrange refreshments when requiredAssist HR & Admin team with documentation and office coordinationMaintain cleanliness and presentation of reception areaHandle basic email communication and office correspondenceSupport site teams for travel bookings and coordination (if required)Excellent verbal and written communication skillsPleasant personality and professional appearanceBasic knowledge of MS Office (Word, Excel, Outlook)Good coordination and multitasking abilitiesStrong organizational skills
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Jobs by Popular Location

  • 2 - 4 yrs
  • 3.5 Lac/Yr
  • Mumbai
Receptionist Activities General Administration Telephone Handling Front Office Front Desk
JOB DESCRIPTION: RECEPTIONIST & FRONT OFFICE EXECUTIVECompany Industry: Global Commodity Trading / Financial Services Location: Andheri, Mumbai (In-office) Position Type: Full-Time ________________________________________1. ROLE OVERVIEWWe are seeking a polished, articulate, and professional Female Receptionist to be the first point of contact for our trading firm. The successful candidate will manage the front desk with high efficiency, ensuring a premium experience for visiting clients, high-net-worth individuals, and corporate partners while supporting the fast-paced trading floor operations.2. KEY RESPONSIBILITIES Front Desk Management: Greet and assist visitors, maintaining a professional and organized reception area at all times. Call Routing: Manage a high-volume multi-line switchboard; screening and directing calls to traders and executives with speed and accuracy. Client Hospitality: Coordinate meeting room bookings and ensure refreshments and tech setups are ready for high-stakes client meetings. Courier & Logistics: Manage all incoming and outgoing domestic and international shipments, maintaining meticulous logs. In-Office Coordination: Act as the central hub for office communications, distributing mail and managing general inquiries. Administrative Support: Assist the Operations team with basic data entry, vendor management, and travel coordination as required.3. CANDIDATE REQUIREMENTS Gender: Female candidates only. Age Criteria: 23 to 35 years. Experience: 3 to 5 years of proven experience in Front Office, Guest Relations, or Hospitality (Trading or Corporate Finance background preferred). Education: Minimum Graduate in any discipline. Language Skills: Excellent verbal and written proficiency in English and Hindi; ability to communicate clearly under pressure. Technical Skills: Proficient in MS Office (Outlook, Excel, Word) and comfortable with digital visitor management systems. Core Competencies: Exceptional grooming, active listening, multitasking, and a proactive problem-solver attitude.4. WORK CONDITIONS Location: Andheri (West/East), Mumbai. Work Mode: 100% In-office. Joining: Immediate to 15 days (Preferred).
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  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Andheri West Mumbai
Call Handling Administrative Tasks Telephone Etiquette Customer Service Computer Skills
ResponsibilitiesGreet clients and visitors courteously at the front desk.Answer and direct phone calls to the appropriate departments.Manage incoming and outgoing mail and deliveries.Handle inquiries and provide information about the company.Schedule appointments and maintain the reception area.Perform telecalling activities to support marketing and sales efforts.Maintain accurate records and update databases.Assist in various administrative tasks as needed.
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  • 0 - 2 yrs
  • Andheri East Mumbai
Shift Planning Hotel Operation Customer Relationship Receptionist Activities Telephone Handling Convincing Power Customer Communication Computer Skills Front Desk Front Office Office Work
We are looking for a professional and welcoming Hotel Receptionist to be the first point of contact for our guests. You will manage all aspects of their accommodation, from check-in to check-out, ensuring a seamless and high-quality experience that reflects our brand's standards
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  • 1 - 2 yrs
  • Mumbai
Sales Customer Relationship Telephone Handling
Key responsibilities:1. Respond to customer inquiries: Provide timely and accurate responses to customer queries through various channels such as phone, email, and chat.2. Resolve customer issues: Address and resolve customer complaints and concerns to ensure customer satisfaction and retention.3. Provide product information: Assist customers by providing detailed information about products, services, and promotions.4. Process orders and returns: Handle customer orders, process returns, and facilitate exchanges according to company policies.5. Maintain customer records: Update and maintain customer databases with accurate information to ensure seamless communication and service.Required skills and expectations:1. Excellent communication skills: Ability to effectively communicate with customers and colleagues in a clear and professional manner.2. Problem-solving skills: Capable of quickly identifying customer issues and finding solutions to meet their needs.3. Customer-oriented mindset: Demonstrate a strong focus on customer satisfaction and go above and beyond to provide exceptional service.4. Attention to detail: Ability to accurately record customer information and process orders with precision.5. Multi-tasking abilities: Manage multiple customer inquiries and tasks simultaneously while maintaining quality and efficiency.
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Looking For Office Receptionist (Female)

LT Finance Solutions Private Limited

  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Virar West Mumbai
Office Receptionist Receptionist Activities Telephone Handling Office Work
We are looking for a Female Office Receptionist with 1-3 years of experience and at least a 10th pass education for our office in Virar West, Mumbai. Key responsibilities include greeting visitors, answering and transferring phone calls, handling office tasks, and providing general administrative support. The ideal candidate should have excellent communication skills, be proficient in telephone handling, and have experience in office receptionist activities. The role requires someone who is organized, professional, and able to work effectively in a fast-paced environment.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Mumbai
Customer Relationship BPO Voice Telephone Handling Inbound Calls Good Communication Skills
As a Customer Support Executive, you will be responsible for handling customer inquiries and providing support through inbound calls. Your key responsibilities include maintaining positive customer relationships, efficiently handling telephone calls, and utilizing strong communication skills to address customer needs effectively. The role requires a graduate with 0-1 years of experience, proficiency in BPO voice processes, and the ability to excel in a fast-paced environment.
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  • 0 - 3 yrs
  • Female
  • Mumbai
Customer Relationship Receptionist Activities Telephone Handling General Administration Customer Communication Front Desk
Greet and assist walk-in customers with courtesy and professionalism Manage customer inquiries, appointments, and follow-ups Handle phone calls, maintain guest records, and coordinate with the sales team Ensure the studio reception area is clean, organized, and presentable at all times Assist with basic administrative tasks, including documentation and customer service support Provide information about collections, promotions, and services Presentable, polite, and confident communication skills Customer-service oriented with a pleasant personality
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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Nariman Point Mumbai
Telephone Handling Receptionist Activities Front Desk General Administration Administration
We are seeking a professional and friendly Receptionist with 01-03 years of experience and strong communicaon skills to manage front desk responsibilies.Front Desk & Visitor ManagementGreet visitors and direct them to the appropriate person or department.Maintain a clean, organized, and welcoming reception area.Communication ManagementAnswer, screen, and forward incoming calls.Respond to inquiries via phone, email, and in-person.Administrative SupportSchedule appointments, meetings, and conference room allocation.Assist with document filing and data entry.Manage incoming and outgoing couriers and deliveries.Maintain inventory of office supplies and place orders as needed.Coordination & AssistanceSupport HR or Admin with with basic clerical tasks when required.Assist in organizing office events or meetings.
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Virar West Mumbai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO Telephone Handling BPO Voice Inbound Calls Cold Calling Good Communication Skills Hindi BPO Tamil Voice Process Telugu Malayalam Kannada
HSC with minimum 2 years of experience, ORGraduate with minimum 6 months of experienceAge: 21 to 32 yearsLanguages: Tamil, Telugu, Kannada, or Malayalam speakers preferred (must be fluent in Hindi and have good English communication)Performance Incentives up to 2 Lakhs per annumShift Timings: 9:30 AM 7:00 PMWeek Off: 1 Rotational offAttractive growth opportunities in the insurance sector
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Front Office Receptionist (female)

Early World HR Consultants

Customer Relationship Receptionist Activities Computer Skills Front Desk Telephone Handling Good Communication Skills
Attending phone calls diverting calls to appropriate department, greetings guests, maintaining file sand maintain all records of phone calls.
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