Array ( [0] => guest-relation-manager [1] => hyderabad ) Guest Relation Manager Jobs in Hyderabad,Guest Relations Manager Job Vacancies in Hyderabad Telangana
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Guest Relation Manager Job Vacancies in Hyderabad

Freshers & Experience || Full Time || Airline Customer Service Representative

Indo Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Guest Relation Assistant Guest Relation Associate Guest Relation Executive Guest Relation Supervisor Guest Relation Manager Guest Representative Ground Handling Staff Cargo Handling Ground Staff Airport Operation Airport Manager Airport Executive Air Ticketing Executive Air Ticketing Staff Cabin Crew Air Traffic Controller Air Cargo Executive
Job SummaryAn Airline Customer Service Representative is responsible for delivering excellent customer service to passengers throughout their airport journey. The role involves assisting passengers with check-in, boarding, ticketing, baggage issues, and resolving travel-related concerns while ensuring compliance with airline and aviation regulations.Key ResponsibilitiesPassenger ServicesGreet passengers and assist with check-in, boarding pass issuance, and seat assignments.Verify travel documents such as passports, visas, and tickets.Provide accurate information regarding flight schedules, gate numbers, baggage policies, and airport services.Assist passengers with special needs, including elderly travelers, passengers with disabilities, unaccompanied minors, and families with children.Ticketing and ReservationsHandle ticket bookings, cancellations, reissues, upgrades, and refunds as per airline policies.Rebook passengers during flight delays, cancellations, or missed connections.Manage standby lists and seat availability.Boarding and Gate OperationsCoordinate boarding procedures and ensure on-time departures.Make boarding and flight announcements at the gate.Ensure passengers comply with boarding and security requirements.Liaise with cabin crew and ground operations to ensure smooth boarding and deplaning.Baggage ServicesAssist passengers with lost, delayed, or damaged baggage claims.Coordinate with baggage handling teams to trace and resolve baggage issues.Explain baggage allowance policies and excess baggage charges.Customer Issue ResolutionHandle customer complaints professionally and provide appropriate solutions.De-escalate difficult situations and maintain a calm, courteous demeanor.Ensure high levels of customer satisfaction while adhering to airline policies.Safety and ComplianceFollow airport security procedures and aviation regulations.Ensure compliance with safety, immigration, and customs requirements.Report any irregularities, safety concerns, or security issues promptly.Administrative DutiesMaintain accurate passenger records and reports.Use airline reservation and check-in systems efficiently.Coordinate with airport authorities, security staff, and other airline departments.Skills and QualificationsEducational RequirementsHigh school diploma or equivalent (degree or diploma in aviation, travel, or hospitality is an advantage).ExperiencePrevious experience in customer service, hospitality, travel, or airline operations preferred.Freshers may apply for entry-level positions.Key SkillsExcellent verbal and written communication skills.Strong customer service and interpersonal skills.Ability to work under pressure and handle challenging situations.Problem-solving and decision-making abilities.Attention to detail and organizational skills.Computer literacy and familiarity with reservation systems (training provided).Other RequirementsWillingness to work shifts, weekends, and public holidays.Professional appearance and adherence to uniform standards.Ability to stand for long periods and perform multitasking duties.Ability to clear background checks and airport security clearance.Multilingual skills are an added advantage.Work EnvironmentFast-paced airport environment with high passenger interaction.Exposure to irregular schedules and peak travel times.Team-oriented workplace requiring coordination across departments.
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Face-to-Face Interview For Air Hostess Jobs (Freshers)

Flysky Job Solutions

Air Hostess Flight Attendant Flight Steward Flight Stewardess Flight Supervisor Attendant Airhostess Senior Cabin Crew Ground Staff Airport Operation Guest Relation Executive Guest Relations Manager
An Air Hostess, also known as a Flight Attendant or Cabin Crew, is responsible for ensuring the safety and comfort of passengers on board an aircraft. The primary responsibilities of an Air Hostess include:- Ensuring the safety and security of passengers during flights- Conducting pre-flight safety briefings and demonstrating the use of safety equipment- Assisting passengers with boarding and disembarking the aircraft- Serving meals and beverages to passengers- Providing exceptional customer service to ensure a pleasant flying experience
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Airport Jobs Available For Ground Staff at Multiple Locations

DPSR Consultancy Solutions

Ground Staff Ground Handling Staff Ground Staff Supervisor Airport Executive Customer Support Customer Care Representative Guest Relations Manager Front Desk Officer Lounge Executive Air Ticketing Staff Airport Manager Airport Staff
Airport Ground Staff are responsible for ensuring the smooth operation of airport and airline services for passengers and cargo. They work in various roles such as Ground Handling Staff, Ground Staff Supervisor, Airport Executive, Customer Support, Customer Care Representative, Guest Relations Manager, Front Desk Officer, Lounge Executive, Air Ticketing Staff, Airport Manager, and Airport Staff.Responsibilities:- Greeting passengers and providing them with information about flights, services, and airport facilities
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Hiring For Pr Manager Fresher (Female Candidates Preferred)

Kudchi Infotech

Communication Advisor Presentation Skills Writing Skills Guest Relation Manager
Job Openings for 5 Pr Manager Jobs for Freshers in Bengaluru,Hyderabad,Chennai,Pune having Educational qualification of : Higher Secondary with Good knowledge in Communication Advisor,Presentation Skills,Writing Skills,Guest Relation Manager etc.
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