supervise daily hotel operations including front desk, housekeeping, food & beverage, and maintenance.
ensure all facilities are clean, well-maintained, and operational.
monitor check-in/check-out processes for efficiency and guest satisfaction.
2. guest relations
handle guest inquiries, complaints, and feedback promptly and professionally.
ensure personalized service to enhance the guest experience.
maintain high standards of hospitality and customer service.
3. financial management
prepare and manage budgets, forecasts, and financial reports.
monitor revenue, expenses, and profitability, taking corrective actions when necessary.
implement strategies to maximize occupancy, average daily rate and revenue per available room
4. staff management
recruit, train, and supervise hotel staff across all departments.
conduct performance evaluations and provide coaching or disciplinary actions when needed.
schedule staff shifts to ensure adequate coverage.
6. marketing & sales
collaborate with the sales and marketing team to promote the hotel.
develop packages, promotions, and special events to attract guests.
maintain relationships with travel agencies, tour operators, and corporate clients.
Experience
3 - 5 Years
No. of Openings
5
Education
Bachelor of Hotel Management
Role
Hotel Manager
Industry Type
Hotel / Restaurant / Hospitality
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Face interview location
Kulri, Picture place Barrier, Mall Rd, The Mall Road, Mussoorie, Uttarakhand 248179