Telephone Handling Job Vacancies in Kolkata

As a Front Office Executive, you will be the first point of contact for visitors and clients, representing the company with professionalism and warmth. Your primary responsibilities will include:- **Greeting Visitors:** Welcome guests in a friendly manner, ensuring they feel comfortable and valued from their first interaction.- **Managing Phone Calls:** Handle incoming calls efficiently, directing them to the appropriate departments or team members while maintaining a courteous tone.- **Scheduling Appointments:** Coordinate and arrange meetings for staff, managing calendars and ensuring efficient use of time.- **Maintaining Records:** Organize and keep track of important documents and visitor logs, ensuring that all information is accurate and up to date.- **Assisting with Administrative Tasks:** Provide support in various administrative duties, including data entry and office maintenance, ensuring smooth daily operations.- **Handling Inquiries:** Respond to general questions from clients and visitors, providing accurate information about the companys services and addressing any concerns.To be successful in this role, candidates should possess the following skills:- **Strong Communication Skills:** Effectively communicate verbally and in writing, demonstrating clarity and professionalism in all interactions.- **Organizational Abilities:** Exhibit strong organizational skills to manage multiple tasks efficiently and prioritize work as needed.- **Customer Service Orientation:** Display a proactive approach to customer service, going the extra mile to ensure a positive experience for visitors.- **Proficiency in Computer Applications:** Familiarity with common office software and a basic understanding of office equipment is essential.- **Team Player Attitude:** Work collaboratively with colleagues and support a positive team environment. This full-time position is based in the office in Kolkata and is open to female candidates with 1 to 2 years of relevant experience.

Job Description MIS CoordinatorCompany: Jupiter EdutechLocation: 6/67A Jhowtalla Road, Chinar Park, Kolkata - 7000157Employment Type: Full-timeAbout the Company:Jupiter Edutech is a growing organization focused on delivering quality education solutions and skill development services. We are looking for a dynamic and detail-oriented professional to manage lead operations and MIS functions to support our business growth.Position Overview:The MIS Coordinator will be responsible for managing incoming leads, maintaining accurate data, generating reports, and ensuring smooth coordination between the guardian; students and management.Key Responsibilities: Manage and track leads received from various sources (website, campaigns, calls, etc.) Maintain and update lead database on a daily basis Prepare and share daily, weekly, and monthly MIS reports Monitor lead status, follow-ups, conversions, and pending cases Coordinate with the incoming tutors and update the same in the whatsapp group and MIS. Ensure data accuracy, completeness, and proper documentation Maintain records of admissions/enrollments and related documentation Support management with performance reports and dashboardsRequired Skills & Qualifications: Graduate in any discipline (preferred: B.Com/B.Sc or similar) 13 years of experience in MIS/Lead Management/Operations (Freshers with strong Excel skills may apply) Proficiency in MS Excel (VLOOKUP, Pivot Tables, basic formulas); MS Word Good communication and coordination skills Strong attention to detail and organizational ability Ability to handle multiple tasks Preferred Skills: Basic knowledge of reporting Experience in education industry (preferred but not mandatory)Salary: Rs. 8000 per monthJoining: Immediate / As soon as possible

Job descriptionMaking and answering phone callsArranging appointments for CustomerCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front Office

Good communication skill (Bengali / Hindi / English preferred) Handling customer queries & tour bookings Explaining tour packages to customers Phone call & WhatsApp handling Basic computer knowledge (MS Word / Excel / WhatsApp) Friendly behaviour & positive attitude Freshers can apply (experience preferred but not mandatory) Age: 1835 years Full-time / Part-time option availableBenefits: Attractive salary + incentives Growth opportunity in travel industry Tour-related learning & exposure Safe & professional working environment

## ** Job Title:** Customer Support Executive## ** Company:** DTDC Express Ltd## ** Employment Type:** Full-Time## ** Location:** Chinarpark, Kolkata## ** Shift:** Complete Day Shift**(09:00 AM 05:30 PM or 10:30 AM 07:00 PM)****Sunday Fixed Off + Selective Government Holidays**---## ** Job Summary**DTDC Express Ltd is looking for Customer Support Executives to manage inbound customer queries, provide shipment-related assistance, and deliver a smooth customer service experience.---## ** Role Responsibilities*** Attend **inbound calls** from customers regarding shipments, tracking, delivery status, and service-related queries.* Record customer complaints and ensure proper follow-up and resolution.* Provide accurate information and maintain a professional tone during calls.* Coordinate with delivery teams, hub managers, and internal departments for quick issue resolution.* Update call records, customer details, and complaint logs in the system.* Ensure all customer inquiries are resolved within defined timelines.* Maintain service quality and adhere to company standards and procedures.* Escalate unresolved issues to the concerned department when required.---## ** Requirements of the Company*** Minimum **12th pass / Graduate preferred**.* **Freshers are NOT eligible** (experience in customer service preferred).* Strong communication skills in **English, Hindi, and Bengali**.* Good listening skills and the ability to remain calm under pressure.* Basic computer knowledge: Email handling, MS Office, and typing skills..* Professional, polite, and customer-focused attitude.* Must be punctual and maintain proper attendance.* Ability to handle continuous customer calls with patience and efficiency.---## ** Benefits*** Full-time employment under DTDC.* No sales target, pure inbound customer support.* Sunday fixed off + selective government holidays.* Growth opportunities within the organization.

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Urgent Hiring: Customer Support ExecutiveCompany: Suro Bharati Sangeet Kala Kendra (Educational)Location: Serampore, HooghlySalary: 8,000 12,000Gender: AnyAge: 18- 30Timing: Monday to Saturday, 10:30 AM 7:00 PMQualification: HS to GraduateExperience: Freshers & Experienced welcomeKey Skills:Fluent in Hindi, English & BengaliExcellent communicationActive listening, rapport building, objection handlingApply Now Call/WhatsApp: 9073609601

FOR MEDICIN SHOPE COMPUTER OPERATOR.

We are looking for a professional and organized front office executive to manage front desk operations and assist with administrative tasks. : - 1+ years of experience in front desk or administrative roles - Strong communication and organizational skills - Proficiency in MS Office : Competitive salary, health benefits, and career growth opportunities.

Company DescriptionGanesh Infraworld Limited, formerly known as Ganesh International, is a fast-growing startup in Eastern India, specializing in servicing EPC Giants and providing end-to-end solutions for Erection Services in complex projects. With a dedicated team, we aim to revolutionize the EPC Industry by offering round-the-clock service accessibility to our clients. Specializing in Civil & Electrical Infra, Road & Rail Infra, Water Infra, we deliver client-centric project solutions with integrity and precision.Role DescriptionThis is a full-time on-site role for a Front Office Executive (Female) at Ganesh Infraworld Limited located in the Greater Kolkata Area. The Front Office Executive will be responsible for handling receptionist duties, providing excellent customer service, and managing front office tasks on a day-to-day basis.QualificationsInterpersonal Skills and Communication abilitiesExperience in Receptionist Duties and Front Office managementCustomer Service skillsExcellent organizational and multitasking abilitiesProficiency in MS Office (Word, Excel, Outlook)Ability to work effectively in a team environmentPrevious experience in a similar role is a plusMinimum high school diploma; additional certifications are a bonusIndustryConstructionEmployment TypeFull-timeEdit job description

We are Looking for Guest Relation Executive for 5 Star Hotels all Pan India .

Hiring for 02 Night Auditor Jobs in The Sonnet, Salt Lake, Kolkata, West Bengal. Should be good at Excel and basic accounting knowledge. Educational Qualification is : B.Com. Freshers or 1 year Experience can apply.

Bills Checking, Cash and Card payment audit, Bill verification and posting, Report preparation etc.