Job Description - GRE (Guest Relations Executive)Location: ChambaCompany: Keekoo Hospitality Pvt LtdExperience Required: Minimum 1 YearPosition: Guest Relations Executive (GRE)Job Responsibilities: Welcome guests warmly during check-in and ensure smooth guest handling Maintain excellent guest relations throughout the stay Handle guest queries, requests, and complaints professionally Coordinate with housekeeping, F&B, and front office teams for guest satisfaction Assist guests with resort information, activities, and local guidance Ensure high standards of hospitality and customer service Follow up on guest feedback and maintain guest satisfaction records Support front office operations whenever required Maintain proper grooming, etiquette, and communication standardsRequirements: Minimum 1 year of experience in hospitality or hotel industry Good communication and interpersonal skills Pleasing personality with professional grooming Basic computer knowledge and coordination skills Ability to handle guests politely and confidently Flexible to work in shifts and during weekends/holidaysSalary & Benefits: Salary: As per experience and interview Food & Accommodation: Provided Career growth opportunities within hospitality operations
- Greet and welcome guests: The front office executive is responsible for warmly greeting and welcoming all visitors to the office, creating a positive first impression.- Answer phone calls and emails: The individual will be in charge of managing incoming calls and emails, directing them to the appropriate person or department.- Manage appointments: Scheduling and organizing appointments for staff members, clients, or visitors is a key responsibility to ensure smooth operations.- Maintain office cleanliness: Keeping the front office area neat and organized is essential for a professional look and welcoming environment.- Assist with administrative tasks: Supporting the team with various administrative duties such as data entry, filing, and documentation.The ideal candidate for this role should have excellent communication skills, both verbal and written, to interact effectively with guests and colleagues. Strong organizational skills are crucial to manage appointments and office tasks efficiently. A friendly and professional demeanor is essential to create a positive experience for all visitors. Basic computer skills are required to handle emails, appointments, and other office tasks effectively. Patience and the ability to handle multiple tasks simultaneously are valuable traits for a front office executive.
A Housekeeping Supervisor manages daily cleaning operations, overseeing staff, scheduling, training, and inventory to ensure high standards of cleanliness in hotels, hospitals, or offices, focusing on guest satisfaction, safety compliance (OSHA/health), and efficient resource use, acting as a key link between cleaning teams and management for a spotless, well-maintained facility
Front Desk Associate ReceptionistFront Office OperationsFront OfficeFront DeskGood Communication
Responsibilities:- Greet and welcome visitors in a professional and friendly manner- Answer and direct incoming calls to the appropriate departments- Assist with general administrative tasks, such as filing, scheduling appointments, and organizing mail- Maintain a tidy and organized front desk area- Handle customer inquiries and provide accurate information- Ensure all visitors adhere to security procedures- Keep track of office supplies and place orders when necessarySkills:- Proven experience as a Front Desk Associate, Receptionist.
Receptionist Activities Administrative SkillsFront Office ExecutiveWalk in
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