Basics Criteria.Should have 1+ years of experience as a receptionist.Female candidates preferred Only.Roles and Reponsibility.1.Greeting VisitorsWelcome clients, visitors, and staff with a positive, friendly demeanor.Ensure visitors feel comfortable and direct them appropriately within the organization.2. Answering Phone CallsAnswer incoming calls in a professional manner, provide information, and direct calls to the relevant department or person.Take messages when necessary and ensure they are passed on promptly.3. Managing AppointmentsSchedule, confirm, and remind clients of appointments.Maintain an updated calendar for meetings and bookings.4. Administrative SupportHandle incoming and outgoing mail and packages.Assist with basic administrative tasks such as filing, photocopying, and data entry.Maintain office supplies and ensure they are stocked.5. Handling InquiriesProvide information about the organizations services, directions, or general inquiries.Answer questions regarding company policies and procedures.6. Maintaining SecurityMonitor visitor access and maintain security by ensuring that only authorized individuals enter certain areas.Issue visitor badges and sign-in logs to ensure safety protocols are followed.7. Managing the Front Desk AreaKeep the reception area clean and organized.Ensure all necessary information, such as brochures and contact details, is available and up to date.8. Coordinating with Other DepartmentsAct as a liaison between visitors and various departments to ensure seamless communication.Assist with coordination for meetings, events, or any special arrangements.9. Handling Payments or Transactions (if applicable)Process payments or manage billing for certain services (e.g., hotels, medical offices).10. Customer ServiceEnsure a high standard of customer service by addressing concerns or issues politely and professionally.Escalate serious issues to the appropriate person or department.