Looking For Front Office Receptionist (female Candidates Required)

MaGroop Pvt. Ltd.

🧑��💼 job title: front office executive

🏬 role overview:

the front office executive is the first point of contact for customers. this role involves managing customer interactions, coordinating with internal teams, handling billing or orders, and maintaining the overall front-desk environment.

📋 key responsibilities:

💬 customer service:

greet and welcome customers warmly.

address customer inquiries regarding products, prices, or services.

handle customer complaints or direct them to the appropriate person.

🧾 billing & transactions:

operate the billing system or pos (point of sale) software.

ensure accurate cash/card transactions and maintain records.

issue receipts, handle returns or refunds.

🗓️ administrative duties:

maintain records of customer orders and sales.

coordinate with the kitchen/staff for order fulfillment.

answer calls/emails and schedule appointments if applicable.

🧼 front desk management:

ensure cleanliness and organization of the reception area.

display promotional material or menus attractively.

stock brochures, loyalty cards, or offer information.

🧠 required skills:

excellent communication and interpersonal skills.

basic computer knowledge (especially ms office and pos systems).

customer-focused with problem-solving ability.

multitasking and time management.

fluent in local language; english proficiency is a plus.

🎓 educational qualification:

minimum: high school diploma or equivalent.

preferred: diploma or degree in hospitality, business administration, or related field.

🕒 work hours:

typically follows retail hours �� shifts may include weekends, evenings, and holidays.

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  B.A, B.C.A, B.B.A, B.Com

• Role

  Front Office Receptionist

• Industry Type

  FMCG / Retail / Food / Beverages

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  PS-09, 4th Floor, Symphony Mall, Hanspal, Bhubaneswar, Odisha, Pin - 752101