- greet and welcome guests: the front office executive will be responsible for greeting visitors, guests, and employees as they enter the office premises.
- answer and direct phone calls: they will be required to answer incoming phone calls, take messages, and direct calls to the appropriate person or department.
- manage front desk operations: the front office executive will be in charge of handling all front desk activities, including managing the reception area, coordinating mail distribution, and ensuring the office is presentable.
- assist with administrative tasks: they will assist with various administrative tasks such as data entry, filing, and scheduling appointments.
- provide excellent customer service: the front office executive will be expected to provide excellent customer service to all visitors and guests, ensuring a positive experience.
required skills and expectations:
- excellent communication skills: the front office executive should have strong verbal and written communication skills to effectively communicate with visitors and colleagues.
- time management skills: they should be able to prioritize tasks, manage their time efficiently, and handle multiple responsibilities simultaneously.
- professional demeanor: a professional appearance and attitude are essential for this role to create a positive first impression on visitors.
- proficiency in computer skills: basic knowledge of computer applications such as ms office and email is necessary for this position.
- attention to detail: the front office executive should pay attention to detail and maintain a high level of accuracy in their work.