- Greet and welcome guests: The front office executive will be responsible for greeting visitors, guests, and employees as they enter the office premises.
- Answer and direct phone calls: They will be required to answer incoming phone calls, take messages, and direct calls to the appropriate person or department.
- Manage front desk operations: The front office executive will be in charge of handling all front desk activities, including managing the reception area, coordinating mail distribution, and ensuring the office is presentable.
- Assist with administrative tasks: They will assist with various administrative tasks such as data entry, filing, and scheduling appointments.
- Provide excellent customer service: The front office executive will be expected to provide excellent customer service to all visitors and guests, ensuring a positive experience.
Required Skills and Expectations:
- Excellent communication skills: The front office executive should have strong verbal and written communication skills to effectively communicate with visitors and colleagues.
- Time management skills: They should be able to prioritize tasks, manage their time efficiently, and handle multiple responsibilities simultaneously.
- Professional demeanor: A professional appearance and attitude are essential for this role to create a positive first impression on visitors.
- Proficiency in computer skills: Basic knowledge of computer applications such as MS Office and email is necessary for this position.
- Attention to detail: The front office executive should pay attention to detail and maintain a high level of accuracy in their work.