Key Responsibilities:Make outbound calls to potential customers to generate sales leads or promote products/services.Handle inbound customer queries and provide relevant information.Maintain a database of customer information and interactions.Follow up with customers to ensure satisfaction and encourage repeat business.Achieve daily, weekly, and monthly targets set by the company.Handle complaints professionally and escalate issues when necessary.Provide accurate details about products, pricing, and offers.Work closely with the sales and marketing team to achieve business goals.