eCommerce Job Vacancies in Bangalore

Customer Service ManagerExperience: 5-8 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Customer Service Manager to lead customer support operations, improve service quality, and ensure high customer satisfaction. The role involves managing teams, monitoring service KPIs, handling escalations, and driving process improvements.Key Responsibilities:Manage day-to-day customer service operations and teams.Monitor CSAT, TAT, SLA and other service KPIs.Handle escalated customer issues and ensure timely resolution.Identify process gaps and implement service improvements.Prepare MIS and performance reports.Coordinate with internal teams to resolve customer concerns.Relevant Skillset:Customer Service, Customer Support, Customer Experience, CSAT, SLA, TAT, Escalation Management, Team Management, CRM, MIS, Service Operations, Process Improvement, Quality Management, Voice Process, E-commerce, BFSI

Key Responsibilities Achieve city-level targets for admissions, sales, and revenue growth. Track and analyze admissions, conversion rates, revenue, and operational performance to drive continuous improvement. Oversee the quality of coaching sessions, ensuring activities are customized to meet each child's individual abilities and developmental needs. Plan and execute sports events, competitions, workshops, awareness programs, and community outreach initiatives. Recruit, train, mentor, and evaluate coaches to maintain high coaching standards and support professional development. Ensure proper maintenance of sports equipment, training resources, and facilities while maintaining a safe environment for children. Build and maintain strong relationships with parents, schools, corporate organizations, healthcare professionals, and community stakeholders. Identify opportunities for city expansion through strategic partnerships and business development initiatives. Work closely with the Sales, HR, Operations, and Management teams to ensure smooth execution of academy activities. Manage both office operations and scheduled at-home coaching sessions efficiently. Prepare and present weekly and monthly reports covering performance, achievements, operational challenges, and growth recommendations. Ensure compliance with company policies, operational standards, and quality guidelines.

RoleWe are looking for an experienced Project Business Development Manager to develop business opportunities through major architects, developers and large construction projects.Key Responsibilities- Develop and maintain strong relationships with senior architects, principal architects and major architectural firms.- Identify upcoming large projects and develop new business opportunities.- Target major airports, hospitals, universities, commercial projects, infrastructure projects and large residential developments.- Meet architects, developers and senior project decision-makers and present our products.- Identify project requirements and ensure our products are considered and specified where suitable.- Follow opportunities from initial contact through project development, approval and eventual order.- Build and maintain a strong pipeline of upcoming projects.- Coordinate with the sales and operations teams to convert project opportunities into business.- Develop long-term relationships with architects, developers and project teams to generate repeat business.Candidate Profile- 4-8 years of experience in project sales, business development, architectural products, granite/marble, tiles, building materials or similar industries.- Strong existing relationships with architects and architectural firms are essential.- Experience dealing with large projects and senior decision-makers.- Proven ability to generate project opportunities through professional relationships.- Excellent communication, presentation and negotiation skills.- Strong follow-up and relationship management abilities.- Willingness to travel extensively for meetings.- Own vehicle preferred.ImportantThis is a field-based, relationship-driven project business development role, not a showroom or dealer-sales position.Candidates should be able to demonstrate their existing network of architects and provide examples of major projects or clients they have worked with.

Data Analyst Experience: 4-7 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Data Analyst to analyze business data, generate actionable insights, and support data-driven decision-making. The role involves data extraction, dashboard creation, reporting, trend analysis, and working with business stakeholders.Key Responsibilities:Analyze large datasets and identify trends and patterns.Develop dashboards and MIS reports.Extract and transform data using SQL.Collaborate with business teams to understand data requirements.Track KPIs and provide actionable insights.Ensure data accuracy and support process improvements.Relevant Skillset:Data Analysis, SQL, Excel, Power BI, Tableau, MIS, Dashboard, Data Visualization, Reporting, KPI Analysis, Data Cleaning, ETL, Business Intelligence, Retail Analytics

Business Development Manager - BangaloreExperience: 8-12 YearsLocation: BangaloreAbout the Role:Talent Zone Consultant is hiring an experienced Business Development Manager to drive B2B business growth, build strategic client relationships and expand the company's customer base across target markets.Key Responsibilities:Develop and execute B2B business development strategies.Identify new clients, markets and revenue opportunities.Manage the complete sales cycle from lead generation to closure.Build and maintain strong relationships with key accounts.Develop strategic partnerships and channel opportunities.Prepare proposals, commercial negotiations and client presentations.Track sales pipeline, revenue targets and business performance.Collaborate with internal teams to ensure successful client onboarding and delivery.Key Skills:B2B Sales, Business Development, Client Acquisition, Key Account Management, Strategic Partnerships, Sales Strategy, Revenue Growth, Negotiation, Lead Generation, Pipeline Management, Market Expansion

Revenue Operations Manager - BangaloreExperience: 6-10 YearsLocation: BangaloreAbout the Role:Talent Zone Consultant is hiring an experienced Revenue Operations Manager to drive revenue efficiency by connecting Sales, Marketing, Customer Success and Finance through data, processes and technology. The role will focus on CRM optimisation, pipeline visibility, forecasting and revenue performance.Key Responsibilities:Own Revenue Operations strategy, processes and reporting.Manage and optimise Salesforce/CRM workflows, dashboards and data quality.Analyse sales pipeline, conversion, bookings and revenue metrics.Drive accurate sales forecasting and performance tracking.Identify pipeline gaps and opportunities for revenue improvement.Partner with Sales, Marketing and Customer Success teams.Develop KPI dashboards, reports and revenue analytics.Improve lead-to-revenue processes, automation and operational efficiency.Key Skills:Revenue Operations, RevOps, Salesforce, CRM, Sales Analytics, Sales Forecasting, Pipeline Management, Revenue Analytics, CRM Automation, GTM Operations, Funnel Analytics, Business Intelligence

We are looking for a dedicated Account Assistant to join our team in Bangalore. This entry-level position is ideal for recent graduates who are eager to gain hands-on experience in accounting and finance.Key responsibilities include:- Assisting with Account Management: Help maintain and organize financial records, ensuring accuracy and timely updates.- Processing Invoices: Prepare and verify invoices for services and goods, ensuring all details are correct before submission.- Data Entry: Accurately enter financial data into accounting software, helping to keep records up to date.- Communicating with Clients: Assist in responding to client inquiries regarding account statuses and resolve any discrepancies.- Supporting Audits: Help gather necessary documentation and reports for internal and external audits.Required skills and expectations include:- Candidates must be male and possess a Bachelor

Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners

- The role will own end-to-end commercial operations including COD hygiene and reconciliations, petty cash management, asset and fleet cost control, manpower and resource planning, payroll and off-roll payouts coordination, client invoicing and debit note management, audit readiness, and branch-wise P&L tracking. - The Manager - Commercials will ensure accuracy, compliance, and cost optimization across hubs while working closely with Operations, Finance, and Client teams.- You will be responsible for ensuring 100% COD accuracy and deposits, maintaining audit trails, driving disciplined petty cash processes, managing asset and transport cost visibility, aligning manpower deployment with hub size and productivity norms, and ensuring accuracy of payroll and payout data for on-roll and off-roll employees.- The role will also lead client invoicing reviews, investigate shipment losses and discrepancies, manage debit notes end-to-end, ensure timely recoveries from operations teams, and close all disputes within defined timelines. - You will oversee commercial and regulatory compliances relevant to logistics operations and support quarterly and annual audits.- At a network level, you will maintain branch-wise budgets, Asset planning, forecast revenue and costs, and enable continuous improvement in per-delivery cost and branch profitability.- The role will also ensure regulatory and statutory compliance at branch level, including maintaining valid licenses such as Shop & Establishment, FSSAI, and other location-specific operational permits, in coordination with internal and external stakeholders.

Mandatory Criteria (Can't be neglected during screening) : Candidate's qualification should be Diploma, Graduate , MBA or any equivalent with building material sales Experience Need candidate having Team handling / Dealers handling experience of 12+ years Need candidate from Doors , windows , Interior , Cold room panels , Sandwich panels , interior, Glass doors , Glaze facede Partition sales; Any building material sales for Construction site and Projects, Govt Project sales; PEB sales or Rolling shutters and Material handling equipment , Crane Sales ,Machinery Sales industry. Candidate should have prior exposure in Enquiry generation, Quote submission, Negotiation, Order closing, outstanding clearance, Back end coordination etc. Candidate should have Hardcore sales experience with multiple building materials with dealer handling , team handling and Direct selling experience in industrial / commercial / Residential Projects.DescriptionJOB SUMMARYChasing for Branch target and Self-Target with overall 360-Degree approach .Business development for Karnataka Region, Handling Key accounts and Dealers, Implement Strategies to achieve targets and Submit Management Reports.Giving Training to Dealers Team, New Dealers Development and Review Dealers and Sales team performance and take necessary actions for Target / KRA achievement.Monitor Installations, Complaints, after Sales Activities within region and take all actions necessary for customer delight.KEY DUTIES & RESPONSIBILITIESEnquiry generation, Quote submission, Negotiation, Order closing, outstanding clearance, Back end coordination with Proactiveness. Understanding of SHPL process and adhere to follow within branch operation.Marketing and Sales Activities in Karnataka region for all product verticals.Achieve Sales Target for Branch with all Verticals for Booking , Billing , collection and Service revenueSubmit and update KRA and MIS reports weekly, monthly , quarterly and yearlyIdentify new Markets and approach allocate through direct and DealersProvide Order Closing , Company product branding and promotional activities regular basisMeeting Government projects , client and enlist specifications with concern authoritiesMeeting with End clients , Architects , consultants, builders , developers, Interior contractors for all Residential , Commercial and Industrial segmentsPenetrate infrastructure and Major projects to get through product specifications and chasing until order closing stage.Monitor and supervise installation and Service activities until its handed over. Solve the communications and closing the gaps anything in project completion.Involve management and take decision and implement resolutions for troubles occurred on siteCapable to manage pressure and Multitasking to handle many tiny tasks at a time.Time management and Travelling on short notice as & when needed.Training to Dealers and their team and contributor for order closing for dealersMonitoring dealers business and their take output from them to achieve branch targetsOverall management of Karnataka region for sales, marketing and operation. close the burning matters.100% payment collection for sales and installation inline to clear the ledgers to make zero debts for company.FUNCTIONAL COMPETENCIESGraduate, Post Graduate, BE, with preferred MBA in Marketing / Sales with Building Material Sales cum team / dealers handling experience.Hardcore sales experience with multiple building materials with dealer handling , team handling and Direct selling experience in industrial / commercial / Residential Projects.BEHAVIOURAL COMPETENCIESGood command on English, Multitasking, Team player, Leadership and team handling skills , Self-Motivated , Decision making and push to dealers and Sales team for Business developmentSincere , peaceful and found of follow up for pending works.Adaptability to work as per SHPL system, Roles and Responsibilities QUALIFICATION: Diploma, Graduate , MBA or any equivalent with building material sales Exp.EXPERIENCE & INDUSTRY: ( Team handling / Dealers handling experience of 12+ years )Doors , windows , Interior , Cold room panels , Sandwich panels , interior, Glass doors , Glaze facede Partition salesAny building material sales for Construction site and Projects, Govt Project sales.PEB sales or Rolling shutters and Material handling equipment , Crane Sales ,Machinery Sales

Mandatory Criteria (Can't be neglected during screening) : Knowledge of Paper Sourcing, Connections with Paper Mills, Importers, and Distributors. Knowledge of Biopolymers, including its Manufacturers, Importers, and Distributors. Sourcing of other Raw Materials Negotiate supplier contractsJob Summary:As a Senior Sourcing Manager for a manufacturing company, you'll be responsible for developing and implementing strategic sourcing plans, negotiating contracts, managing supplier relationships, and ensuring the timely delivery of high-quality materials at competitive prices.Key Responsibilities: Knowledge of Paper Sourcing, Connections with Paper Mills, Importers, and Distributors. Knowledge of Biopolymers, including its Manufacturers, Importers, and Distributors. Sourcing of other Raw Materials (RM) for In-house Manufacturing. Develop and implement sourcing strategies to optimize cost, quality, and supply chain efficiency. Negotiate supplier contracts and ensure compliance with regulatory and quality standards. Build and maintain strong supplier relationships to ensure reliable supply of materials. Collaborate with internal teams to support business and production needs. Monitor market trends, pricing fluctuations, and emerging raw material sources. Ensure sustainability and ethical sourcing practices align with company values.Skills Required1. Knowledge of Paper Sourcing, Connections of Paper Mills, Importers and Distributors2. Knowledge of Biopolymers, its Manufacturers, Importers and Distributors3. Other RM sourcing for Inhouse Manufacturing