Domestic BPO Female Jobs in Kochi

We are hiring female Telecaller for Muthoot Microfin Company Process: Collection/RecoverySalary for Experience: 16k inhand Salary for fresher: 13k inhandExtra Benefits: PF, ESIC Language: TamilLocation: Edappally KochiNote;- Only Work From OfficeRegardsHr Sachin

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/servicesFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsMinimum Requirement:Good Communication SkillsGood Problem-solving skills over the callHigh energy level