Communication Manager Female Jobs in Nagpur

Position: Customer Care Specialist Become a Caring Friend for Habuilds CommunityDepartment: OperationsLocation: Nagpur/ Remote (with future offline event opportunities)If interested, apply with your updated Resume, Cover Letter and a passport size photo.Key Responsibilities:Well-being Support:Act as a primary point of contact for members regarding personal, emotional, and health related concerns.Offer emotional support and guidance to individuals in need, maintaining a compassionate and non-judgmental approach.Provide practical advice and solutions to improve overall well-being, work-life balance, and mental health.Query Management:Respond to queries and concerns in a timely and empathetic manner via email, phone, or chat.Provide clarification and guidance on wellness and Community programs, and initiatives, especially those related to member wellness and support.Ensure effective communication with members, listening to their concerns and addressing them in a constructive manner.Operational Support:Assist with coordinating events and initiatives that promote member well-being and community-building activities.Support in the development and implementation of wellness programs and initiatives, both remote and offline.Track and manage feedback from participants, ensuring that programs are meeting their objectives and addressing concerns.Offline Event Management (Future Role):In the near future, take on the responsibility of managing offline events, including logistics, coordination, and on-the-ground support.Collaborate with the other team to plan, organize, and execute in-person eventsEnsure smooth operations during offline events, handling any concerns or issues that arise during the events.Documentation & Reporting:Maintain confidential records of interactive sessions, employee well-being feedback, and wellness program data.Provide regular updates to management on Member well-being trends, concerns, and program effectiveness.

Employees need to handles Employees and knowledge regarding payroll and management maintenance sheets and managing employees structure

A Customer Service Representative is the first person most customers communicate with when they have a problem. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.

Telecaller Job DescriptionRole and Responsibility Knowing all the details of the product or service offerings. Regularly updating and obtaining the lists of individual contact details. Meet and exceed sales target set by the organization. Stay updated with market trends to better serve customers. Identify customer needs and provide solutions through the companys products and services Build and maintain positive relationships with future prospects. Bringing clarification to the progress and performance-related expectations by conducting regular meetings. Conducting each function with the utmost respect, regardless of the behavior of the other. Keep record of every customer interaction and sales activities.

You will be required to undergo 1 month of on the job training at half pay.Required skills:- Clear communication skills in Hindi/English. (most important)- Computer and email operation.- Zoho sales module operations (preferred if you have)- Export documentation (preferred if you have handled export sales)- Communication with banks ( preferred if you have performed GR regularisation/ L.C. discounting/ CC account documentations)- Knowledge about generating invoices, e way bills and GST.

To attend the enquiry of student and also promote the courses of Institute.