Domestic BPO Job Vacancies in Somajiguda

As a Customer Care Executive at our Somajiguda, Hyderabad office, you will be responsible for handling customer inquiries and providing exceptional service. You will be making outbound calls to customers and assisting them with their queries and concerns. A minimum of 1 year of experience in a BPO setting is required, along with fluency in Hindi and English. Strong communication skills and a customer-centric approach are essential for this role. This is a full-time position that requires you to work from the office.

Outbound Calling , Lead Generation, Cold Calling, Inform Customers about Companys products and offers . Identify customer needs and convince the customer to buy the product.

We are looking for a Customer Service Executive who can support us with customer service and telesales at our head office.Job description:Serve customers byDetermining customer requirementsAnswering inquiries & resolving issues if anySell additional servicesFulfill requests & maintain the databaseDesired Candidate Profile:Mandatory fluency in (Tamil, Telugu & English, Hindi)6month-2 years exp in Customer Service Experience; preferably in voice or retail process.Data Entry Skills, Listening Skills, Problem Solving.Skills: Customer Service, Inbound, Outbound Call centerTyping: 24COVID-19 considerations:All the necessary safety equipment such as masks, gloves, sanitizers, and jackets are provided for every employee.Job Type: Full-timeExperience:Customer Service Executive: 1 year (Required)Education:Diploma (Required)Location:Hyderabad, Telangana (Required)Call Centre Experience:Inbound calls (Preferred)Outbound calls (Preferred)