Telecalling Executive Job Vacancies in Somajiguda

As a Customer Care Executive at our Somajiguda, Hyderabad office, you will be responsible for handling customer inquiries and providing exceptional service. You will be making outbound calls to customers and assisting them with their queries and concerns. A minimum of 1 year of experience in a BPO setting is required, along with fluency in Hindi and English. Strong communication skills and a customer-centric approach are essential for this role. This is a full-time position that requires you to work from the office.

Role and Responsibility :Knowing all the details of the product or service offerings.Regularly updating and obtaining the lists of individual contact details.Meet and exceed sales target set by the organization.Stay updated with market trends to better serve customers.Identify customer needs and provide solutions through the companys products and servicesBuild and maintain positive relationships with future prospects.Bringing clarification to the progress and performance-related expectations by conducting regular meetings.Conducting each function with the utmost respect, regardless of the behavior of the other.Keep record of every customer interaction and sales activities.Requirements :Graduation or equivalent with good Command in English and HindiPriorly experience working as a telecaller or in a similar roleHaving done a sales-related training programKnowledgeable with computersHaving exposure to cultural norms and diverse viewpointsAbility to change the communication style on unusual eventsExcellent interpersonal, research, and record-keeping skillsHaving the capability to receive critics without internalizingthem.

Good communication (with proficiency in English, Hindi and Telugu) and interpersonal skillsRoles & Responsibilities:We are looking for enthusiastic individuals to provide our HNI & NRI clients with a world-class service consistently with high standards of care. The job requires them to In this role, youll be responsible for making outbound calls and providing excellent customer service. Obtaining and updating lists of individuals' contact details. Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Client Relation ManagementEligibility Criteria: Graduates with 0 to 5 years of work experience Strong drive for results Good communication (with proficiency in English, Hindi and Telugu) and interpersonal skills Strong knowledge about the real estate landscape in Hyderabad and surroundingcities.

Need to call customers and explain them the product Features and Benifits and convince them and get a closer

Have to do outbound calls to the candidate and convincing them to take admission in Hyderabad colleges. Data will be given ... And to complete the monthly Target.

Outbound Calling , Lead Generation, Cold Calling, Inform Customers about Companys products and offers . Identify customer needs and convince the customer to buy the product.